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Customer Reviews for Whynter 10,300 BTU Portable Air Conditioner Cools 500 Sq. Ft. with Dehumidifier,Remote and Carbon Filter in White

Internet #205952083

Model #ARC-148MS

Store SKU #1001306255

  • 10,300 BTU portable AC unit and cools up to 500 sq. ft. of space
  • 4 operational modes: Auto, Air conditioner, Fan or Dehumidifier
  • Includes adjustable exhaust hose & window kit for portable AC

Customer Reviews

  • 4.2
    out of 222 reviews
  • 83% recommend this product
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Showing 1-30 of 222 reviews
Does what I wanted for our master bedroom on the...
Does what I wanted for our master bedroom on the 2 nd floor. But it does keep me awake when it goes on and off. Everything you need to install it is included, however we did have to cut the window slider to fit our standard window.
by
  • Verified Purchase
The unit was easy to install and works well to...
The unit was easy to install and works well to cool the area it is in. It makes a bit of noise but that is to be expected.
by
  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
only used 1 time but it was 90 degrees and...
only used 1 time but it was 90 degrees and worked good
by
  • Verified Purchase
1 found this review helpful
Although a powerful AC unit, the fact that it turns...
Although a powerful AC unit, the fact that it turns in and off during the night when it reached within 5 degrees of the desired temperature was disturbing to our speed. We returned the unit.
by
Response from Whynter Customer ServiceJun 14, 2021
Hi,


Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. Whynter
  • Verified Purchase
Haven't really used it yet but as soon as it...
Haven't really used it yet but as soon as it gets hot I will be using it seems really nicely built
by
  • Verified Purchase
Cools our 1 bedroom apartment no problems...
Cools our 1 bedroom apartment no problems
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Works well, but it is noisy
Works well, but it is noisy
by
  • Verified Purchase
  • Recommended
Unit control panel on top stopped working the first 2...
Unit control panel on top stopped working the first 2 weeks of used. I need to use remote control to access most of the features like swing and timer option. All this because unit panel don't response when you press the buttons. But overall unit works fine, very quiet and cool off a big room with no problem. I hope it last because it's just the very first months of used and will update later. Anything I will returning this unit.
by
  • Verified Purchase
This unit cools well enough. It is quite heavy, but...
This unit cools well enough. It is quite heavy, but that’s to be expected if you’re familiar with portable ACs. However, like another reviewer mentioned if it’s set to cool to 68 it shuts off at 70. If you want the room 68 you will have to set the unit to 66. It hasn’t been very humid yet, so I can’t speak to how often it needs to be drained. It is a good unit for the price, in my opinion.
by
  • Verified Purchase
1 found this review helpful
This unit is very loud. Not good for indoor use....
This unit is very loud. Not good for indoor use. The window filler that came with the unit is too short.
by
Response from Whynter Customer ServiceMay 4, 2021
Hi Scott,

Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. We are sorry the unit is louder than anticipated. Portable units may be louder than other types of air conditioning systems as all of the cooling components are located inside of the housing of the unit which is located within the room.


PPlease contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
  • Verified Purchase
I would think a 14,000 btu air conditioner should be able to handle a 600 sq ft home but we were ...
I would think a 14,000 btu air conditioner should be able to handle a 600 sq ft home but we were wrong. A lot of money for a portable unit that will handle half the size as stated
by
  • Verified Purchase
Packaged well and includes everything needed for installing with ease. Does...
Packaged well and includes everything needed for installing with ease. Does emit an odor from time to time which is strange but it usually passes within a minute or 2. Overall very impressed
by
  • Verified Purchase
I was very surprised by how NOISY this air conditioner....
I was very surprised by how NOISY this air conditioner. Watching TV or reading or even having a conversation is impossible. I bought it because it was advertised as being quiet, and if it was a smaller unit, I would be returning it now. Unfortunately packing this huge thing is difficult thus I am stuck with it. It does cool the room rapidly, that is one good thing about it. Overall - I am NOT happy with my purchase.
by
  • Verified Purchase
Cools Fine but should not be sold for Florida Use
This was easy to assemble and cools garage well but the design itself is such that it literally acts as a stand alone dehumidifier that cools and as such dumps constant water onto the floor or in a bucket that is soon filled and will require emptying. Forget about sleeping thru the night unless you have a huge water receptical. There is a drain hose included but it is far to short to allow the water to drain outside, thus the water draining problem indoors. If there is an optional 4 ft or longer drain hose it would be fine for my use in a garage.
by
Response from Whynter Customer ServiceApr 27, 2021
Hi Ken,

a standard garden hose or a stretchy silicon hose (over the drain port) can be used if the included hose does not meet your needs.

If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com. Whynter
    • Recommended
    1 found this review helpful
    I wanted a bigger AC unit for my apartment living room and kitchen open room area. I looked this ...
    I wanted a bigger AC unit for my apartment living room and kitchen open room area. I looked this company up and found that they were a new California company and thought OK great American made quality. Upon receipt I found the big sticker on the side that says "Made in China". This unit is disproportionately heavy for the increase in BTU over my bedroom units. The box was falling apart so it was a real challenge to carry to my third floor apartment. The unit came with a window seal kit too small for my window. The literature seems to deliberately never specify the exhaust hose size so it is impossible to purchase a third party window seal kit which you want because the provided seal kit is the poorest I have ever encountered. The seal kit uses a single small plastic pin to set in a hole on one piece of seal kit plastic board and then set on top of the other. Loose and floopy, only adjustable in about 1 inch increments. Thin and insufficient stick-on insulation was provided and no real instructions except to put the plastic pin in the hole. The hose connector fits in a circle on the window seal with 4 clips that fit in 4 notches cut around the window seal plate hole. However each clip leaves a significant air gap all the way around each clip so yet another seal issue left to the customer to sort out. I went to the company for help with the seal kit since they nowhere specify the exhaust hose size and their solution for larger windows is to buy a second Wynter brand seal kit and piece the two together to make one seal that fits using their flimsy single pin stack method of connecting the slats. You will have to cut a piece from new kit with a saw to fit as an add on to your provided kit and make it all work. I'm still waiting for the second seal kit but built the seal out myself because it was a hot day and I wanted it working. The AC unit itself is very noisy and does not control temperature accurately. Mine controls 2 degrees high across the temperature range. If I set it for 76F it cools to 78 and stops and so forth all the way down. The blower blows almost straight to the ceiling. Not sure that is the best solution. Also it takes about an hour to cool the room each 2F increment I tested it over which is poorer performance than a significantly smaller bedroom unit I used last summer. I live in a well insulated apartment so no real excuse for being so slow. Finally why is this AC unit advertised as 14,000 BTU but the limited paperwork provided has a unit specification table that lists it as a 10,300 BTU unit? That's a big difference. My favorite bedroom unit is a Delonghi brand. I should have stuck with that but I'm old and slow to wrap my head around a company best known for making coffee makers and espresso machines, making a good air conditioner.
    by
    Response from Whynter Customer ServiceApr 23, 2021
    HI there,

    Thank you for your feedback on your portable air conditioner. We're sorry that the unit is not meeting your expectations. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
    • Verified Purchase
    2 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    First of all I do not give 5 stars maybe...
    First of all I do not give 5 stars maybe 3 for I thought this portable came with 410A not 32
    by
    • Verified Purchase
    by
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      A great ac unit. I love it. We normally only...
      A great ac unit. I love it. We normally only buy a different brand. But I read good reviews and decided to try this one. Glad I did it’s the best one I’ve owned yet and I’ve owned several
      by
      • Verified Purchase
      Great job
      I bought this when we had an extremely hot spring and summer. Hooked it up and it did a great job supplementing my central air conditioning
      by
        • Recommended
        The dehumidifier needs to be drained every 15-20 minutes. Something...
        The dehumidifier needs to be drained every 15-20 minutes. Something is wrong with the AC because I have two others just like it that haven’t needed to be drained yet.
        by
        Response from Whynter Customer ServiceSep 14, 2020
        Hello Karen,



        We are sorry your portable air conditioner is experiencing this issue. At Whynter, we constantly aim to provide superior products and a better customer experience. In order for us to accelerate the process we've already created a case within our system under case number: WHYNCASE585373. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com so we can further assist you with the issue. Please reference your case number. Whynter
        • Verified Purchase
        1 found this review helpful
        The ac unit was easy to assemble and love white...
        The ac unit was easy to assemble and love white simple design. Thanks!
        by
        • Verified Purchase
        This air conditioner is amazing. It has booked down half...
        This air conditioner is amazing. It has booked down half of my house and very easy to set up. I set it up in a room that had already reached 95 degrees by 11:09am. Within 30 minutes it was much cooler and liveable. The ship time took less than 48 hours. We were suffering with heat and now leave it on so when it gets above 70 degrees it automatically turns on. The air conditioner is in a 609 square foot room!
        by
        • Verified Purchase
        1 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Cools down the room in minutes!...
        Cools down the room in minutes!
        by
        • Verified Purchase
        work well as expected. quite and cool in my room during hot summer !
        work well as expected. quite and cool in my room during hot summer !
        by
        • Verified Purchase
        • Recommended
        The AC works awesome it cools down my living room...
        The AC works awesome it cools down my living room within minutes and it stays cool The noise is not that bad, great purchase!
        by
        • Verified Purchase
        Showing 1-30 of 222 reviews

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