Frustratingly, this started leaking its fluid all over floor after...
Frustratingly, this started leaking its fluid all over floor after 5 months. This is the 2nd one I have purchased in 2 years that has done this. Thought the first might be faulty, but now that it has happened with the 2nd, it is a pattern. The cylinder is not overtightened or anything. Unfort. this is the only hydraulic door closer Home Depot carries. Rest are pneumatic.
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Response from Hampton Products TeamSep 6, 2022
We are sorry to hear you are not satisfied with your purchase of our Wright Products hydraulic closer. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Verified Purchase
Aug 28, 2022
It works great. My only problem was with the...
It works great. My only problem was with the instillation since the hols for the screws did not match up with to broken one. But, I just drilled some new holes.
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Verified Purchase
Aug 25, 2022
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Verified Purchase
Aug 24, 2022
The product performs as expected. No complaints...
The product performs as expected. No complaints
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Verified Purchase
Aug 11, 2022
It is a more expensive model as with quiet close...
It is a more expensive model as with quiet close but it still slams the door shut like the much less expensive models, not worth the extra dollars.
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Response from Hampton Products TeamAug 11, 2022
If you are unhappy with the latching feature re-position your door bracket one or two notches further away from your door closer. Your door will close before the latching feature is reached. If you have any other questions please contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help you.
Verified Purchase
Aug 11, 2022
Tbd last one leaked. This is a replacement...
Tbd last one leaked. This is a replacement
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Response from Hampton Products TeamAug 12, 2022
We are sorry to hear you are not satisfied with your purchase of our Wright Products hydraulic closer. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Verified Purchase
Aug 10, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 10, 2022
This is the second one I have installed and both...
This is the second one I have installed and both of them broke after a few months and leaked hydrology fluid all over the floor.
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Response from Hampton Products TeamAug 11, 2022
We are sorry your door closer has broken. Hampton strives to provide the highest quality products to our consumers. If you would kindly contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help you with a replacement.
Verified Purchase
1 found this review helpful
Aug 6, 2022
So far this door closer has worked very well. ...
So far this door closer has worked very well. Time will tell if it can stand up to daily use. So far so good.
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Verified Purchase
Aug 4, 2022
Broke and hydraulic fluid leaked on my
Porch within 3 weeks...
Broke and hydraulic fluid leaked on my
Porch within 3 weeks of purchase.
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Response from Hampton Products TeamAug 5, 2022
We are sorry your door closer has broken. Hampton strives to provide the highest quality products to our consumers. If you would kindly contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help you with a replacement.
Verified Purchase
1 found this review helpful
Aug 4, 2022
Door closer
Did not hold up that well
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Response from Hampton Products TeamAug 5, 2022
We are sorry to hear you are not satisfied with your purchase of our Wright Products hydraulic closer. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Verified Purchase
Aug 4, 2022
This works just fine...
This works just fine
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Verified Purchase
Jul 28, 2022
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Verified Purchase
Jul 20, 2022
Easy to install, worked very smooth. Worth the...
Easy to install, worked very smooth. Worth the money.
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Verified Purchase
Jul 20, 2022
Works perfectly for my door....
Works perfectly for my door.
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Verified Purchase
Jul 20, 2022
It stopped working after a few days. The liquid came...
It stopped working after a few days. The liquid came out from the unit and stained my floor in the kitchen. It just doesn’t resist any more, the door is loud and hurts my heels while I enter through the door. Unacceptable. I have to bring it back to the store.
This is also not the first time. I need to search for another company for a better product.
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Response from Hampton Products TeamJul 21, 2022
We are sorry to hear you are not satisfied with your purchase of our Wright Products Hydraulic Closer. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Verified Purchase
Jul 20, 2022
Like old one, this one still makes a lot noise...
Like old one, this one still makes a lot noise and lets the door bang on closing.
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Response from Hampton Products TeamJul 21, 2022
Our Wright Products door closers are designed to slow the closing of your door until the last few inches when the latching feature kicks in to insure your door latches closed. If you are unhappy with the latching feature re-position your door bracket one or two notches further away from your door closer. Your door will close before the latching feature is reached. If you have any other questions please contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help you.
Verified Purchase
Jul 20, 2022
Second one I have bought and neither one has worked...
Second one I have bought and neither one has worked well. Door closes too fast and hard and the unit leaks oil. My door threshold is covered in oil.
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Response from Hampton Products TeamJul 20, 2022
We are sorry to hear you are not satisfied with your purchase of our Wright Products hydraulic closer. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Verified Purchase
Jul 18, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 14, 2022
After installing, it began to leak oil from the unit....
After installing, it began to leak oil from the unit.
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Response from Hampton Products TeamJul 14, 2022
We are sorry to hear your door closer has started to leak. Hampton strives to provide the highest quality products to our consumers. If you would kindly contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help you with a replacement.
Verified Purchase
Jul 14, 2022
squeaks, stiff opening, then when you let go of the...
squeaks, stiff opening, then when you let go of the door the spring snaps the door closed 9 to 12 " before the closer kicks in.
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Response from Hampton Products TeamJul 14, 2022
We are sorry to hear you are not satisfied with your purchase of our Wright Products hydraulic closer. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.