Water Heater Problems

Many water heater problems require professional repair. Depending on the severity of the problem, we may be able to repair your water heater, or we may recommend that you replace it. Common problems with failing water heaters include:

Water that won’t get as hot as it used to—which can be caused by gas valve problems, burner assembly issues, and more.
An extremely limited duration of hot water.
A pilot light that is no longer working.
The smell of gas near the water heater.
Rust or sediment in your water—usually a sign of a corroding tank that needs flushing.
Plastic pieces in your water, which can be a sign of the dip tube degrading.
A tank that leaks from the top or the side—an indication of problems with the pressure and temperature valve, flex line connections, or pipes to and from the water heater.
A banging sound in the pipes—a sign of increased pressure in the tank that is usually fixed by installing a pressure-reducing valve.
Noise coming from the water heater, which may be related to problems with the burner assembly and upper or lower heating elements.

Emergency Repair Services

During a repair appointment, which includes a diagnostic fee, we will examine your water heater, recommend any repairs, and give you a quote. At that point you may:

Accept the repair work, with the diagnostic fee being rolled into the final price.
Decline the repair work, with a diagnostic fee being charged for the inspection.
Upgrade to a new water heater, with the diagnostic fee being applied to the installation cost.

Whether you decide to repair or replace your water heater, you can help by:

Being at home at the time of your repair appointment.
Removing obstructions to your water heater so the specialist can easily inspect it.
Providing access to other parts of the home (attic, basement, etc.), if necessary.

Please note that you may be without water temporarily during the repair.