#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)786-8404

Tool & Truck Rental

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
6:00am - 10:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

798 Main St

Johnson City, NY 13790

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 589 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (589)
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Showing 1-30 of 589 reviews
Employees are always helpful.
I went in for electrical wiring and the electrical people were being pulled in multiple directions but remembered to come back to make sure someone took care cutting the cable that I needed.
by
    • Recommended
    Superior Paint Department!
    The paint department has friendly and knowledgeable staff that excel at ensuring you get the right product for your project. Very happy with my trips to HD's paint department!
    by
      • Recommended
      Love Home Depot
      thank you customer service/ and price check
      by
        • Recommended
        Quality
        Their lumber is definitely of a better quality and they still give 10 percent discount on all items for veterans.
        by
          • Recommended
          Great local store
          Been going there for many years, never had a problem and look forward to many more! Remind me that I don’t
          by
            • Recommended
            MY HOME DEPOT VISIT
            If anyone needs blinds hopefully Cameron will help you. He's got a great personality and has great people skills!! Thank you Cameron!!
            by
              I BOUGHT 4 STEEL ROOFING AND THEY ON GREAT.
              I GOT DOG EAR FOR THE SIDES. THEY WORKED ALSO. YOUR HELP GAVE ME THE IDEA.
              by
                • Recommended
                Always has what I'm looking for
                Consistently, The Home Depot has what I need at a reasonable price. The staff is always friendly and helpful.
                by
                  • Recommended
                  Garden section lady very rude
                  Visited this store today to get garden items with my 3 year old daughter. She wanted to get a tomato plant. I had 2 carts fill of items with my daughter in one I’m trying to push around. I asked the lady excuse me can you point me to where the tomato plants are. She looks at me in disgust and says go out there and read the signs. If we have anything it will be where it says tomatoes. Why the attitude? Why not just say oh yes they are blah blah….. if you hate your job quit. Don’t take it out on the employees. The look on this lady’s face is as if she wanted to kill us for asking her a question. How dare we ask a Home Depot employee a questions about where a product they sell is.
                  by
                    Great Service & Focused on Building Materials
                    Staff is knowledgeable and helpful. Store is focused on building materials, rather than a bunch of home decor stuff, which I prefer.
                    by
                      Best Service - Highly Recommended
                      Organized and clean store, very helpful and humble staff, best experience. I'm definitely coming back to buy more stuff. Highly Recommended.
                      by
                        • Recommended
                        Billy for Employee of the Month
                        Billy in the outdoor department was EXTREMELY helpful!!
                        by
                          • Recommended
                          Awesome place!
                          My visit this morning was met with cheerful employees, employees cleaning and stocking, etc. Customer service located my online order quickly and I was out the door and on my way.
                          by
                            • Recommended
                            Great service throughout this store!
                            After looking and not finding, an employee took me right to the product. Then got paint sample, went to check it out at home, not right. When I came back, they made a new sample, it worked and they didn’t even charge me. I got all the right paint and everything else I needed. Great service by everyone.
                            by
                              • Recommended
                              Great cashier - Lynette
                              We are so happy when we see Lynette at the cash register. She is always so friendly and makes you feel really comfortable.
                              by
                                • Recommended
                                Seeing the abilities in all
                                Loved that this store had a very “able” employee working there who might be considered disabled by many employers. His visual handicap was turned into a strength by choosing a job for him that he was well suited for. Great practice, thank you and Charlie was a gem!
                                by
                                  • Recommended
                                  Home Depot at it’s best
                                  Always exceptional service and products! Keep up the good work!
                                  by
                                    • Recommended
                                    Military Discount
                                    I done my roof 10 years ago use my military discount save $500 plus
                                    by
                                      • Recommended
                                      Great people
                                      The employees at this store are AMAZING! Always nice, always helpful, and very knowledgeable.
                                      by
                                        • Recommended
                                        Such helpful and friendly staff
                                        Thank you Ryan and Anthony for promptly helping my family select and prepare a Christmas tree. Your service and attention to detail made this shopping experience a pleasure.
                                        by
                                          • Recommended
                                          Thank you
                                          The store was literally closing I rushed in asked staff to point me in the direction of the heaters as our furnace in our building that we house homeless veterans just went down and it be a couple days before can be fixed and needed heaters desperately. Staff took me right to them and asked if they could help on pricing -to help our homeless men and women veterans- this the manager Anthony Fronek was called to assist ( now remember store was closed now) He patiently and happily helped me in the situation and came through in a big way thank you Home Depot for what you do in our community-
                                          by
                                            • Recommended
                                            Every single employee is super helpful.
                                            Returns go quickly , always lots of employees around to help. And They ask YOU if you need help!!! Holy crap. Never ever ever going back to lowe$.
                                            by
                                              • Recommended
                                              Whole store
                                              First I want to say thanks for making this an amazing shopping experience to the whole store and staff. Customers looked happy! Even the parking lot attendant greeted me. So in my eyes the whole store should receive recognition! Patty from appliances took the time to take care of me, I felt special when leaving today, Patty and her department lead took care of a concern I had with a running promotion from LG. Outstanding experience!
                                              by
                                                • Recommended
                                                Employees are excellent. Very, Very Helpful/
                                                Every visit to Home Depot is a pleasure. I know I will find everything on my list and there are always employees to help me, if needed.
                                                by
                                                  • Recommended
                                                  Item easily findable
                                                  Everything was easy to find especially since their website has the location of each item when viewing said item.
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    With the knowledge of the employee, he assisted me in purchasing a new snow blower.
                                                    by
                                                      • Recommended
                                                      Bob G. went way above and beyond expectations
                                                      Bob G. at this Johnson City store went way above and beyond in helping us.
                                                      by
                                                        • Recommended
                                                        Employee JEN
                                                        Very rude when I asked for help getting something off the shelf she said there was no one to help me. So I wandered around until I found help. I could have climb the shelf fell and sued since no one wanted to help the disabled lady. When I went to self check out the same Jen who might have been head cashier told an old man asking for help with his home Depot card to use it next time if it isn't working instead of helping him. It's a shame that I had to experience this since I've always been team home Depot.
                                                        by
                                                          • Recommended
                                                          Some awesome employees who get customer service
                                                          Marissa in paint was superb. Helped me get the right color after getting the wrong color. Didn't know to go outside to see the true color on the paint swatch. Helped me pick out the color I wanted. Ahilya at customer pick up was great. Found my packages in a timely manner and checked me out with my paint. Joy helped with the self check out so we didn't have to lug all the heavy salt pellet bags. It took no time at all to check out.
                                                          by
                                                            • Recommended
                                                            Exceptional
                                                            The most helpful, professional and polite service employees. The fact that I didn’t have to search high and low to find help saved me time and frustration! Thank you!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 589 reviews

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