#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(206)361-3427

Tool & Truck Rental

(206)361-3404

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11616 Aurora Ave N

Seattle, WA 98133

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 552 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (552)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 552 reviews
The aisle/bin locators are helpful
Bald face hornets built a scary nest under my deck. Online shopping for the right stuff to deal w/ bald-face hornets - made easier by aisle/bin info for the preferred store location. Found it in a snap. Bald face hornets built a scary nest under my deck. Online shopping for the right stuff to deal w/ bald-face hornets - made easier by aisle/bin info for the preferred store location. Found it in a snap. See pics of product and target.
by
    • Recommended
    Great and friendly location
    Everyone is always helpful and they always have a great plant selection
    by
      • Recommended
      Unable to return paint that was the wrong color
      I bought a new can of the same white paint I always use in my home. Instead of buying a full gallon, I purchased the smaller size to use for touch up’s. When I got home and used it, it was clearly the wrong color (showing up more purple rather than white). For some reason these paint cans are marked “non-refundable”. I went back to Home Depot to get the can professionally shaken to see if maybe it just wasn’t mixed properly. Didn’t work, still purple. I finally went back and purchased a new can — this one the correct color! Not sure what happened with the original can I bought, but pretty annoyed it’s non-refundable even though it’s clearly the wrong color.
      by
        Shopping Experiece.
        Overall the shopping experience was good. However the automated check out is somewhat cumbersome.
        by
          • Recommended
          I don’t like self service checkstands
          I don’t like self service check stands. I don’t like to have to figure out how to do it and I I think the cashiers were good at it. I will defer to Loews or other hardware stores that have regular cashier stations.
          by
            Access to Home Depot
            Having only one exit point is a super bottle neck. Can you open up the back exit again like it used ti be
            by
              Thanks to Dolores
              She is above and beyond! The best experience ever!
              by
                • Recommended
                Helpful staff
                A gentleman in Flooring (Hamud) took extra time at the end of his shift to process my order for a lot of new flooring. Before that, he walked me through the features of several options I was considering, patiently answered questions and made sure I got the full benefit of a discount for signing up for a Depot credit card.
                by
                  • Recommended
                  Pros at the Pro Desk
                  Murphy at the Pro Desk is always such great help. Friendly, informative and overall great!
                  by
                    • Recommended
                    Friendly and helpful associates.
                    I go out of my way to come to this store. There is nothing that makes me feel more valued as a customer than someone who stops to check in and ensure I’ll finding what I came for.
                    by
                      • Recommended
                      Lacks customer service
                      Very rare to find staff engaging and staff that is able actually help and knows where stuff is or who could help
                      by
                        As they were about to close
                        Employee helped find part and attach it to ensure i had the right one, I am forever grateful fir her kindness
                        by
                          Great Service, Clean Store, Enjoying the Garden Center
                          I'm working on a garden project building a retaining wall and will then add plants prior to moving to another garden project.
                          by
                            • Recommended
                            Customer service
                            I will stay away from Home Depot bitter lake, cause cashier Phoebe and others acts so aggressively , when you return something to HD!
                            by
                              Great customer service
                              Llani at your Bitter Lake, Seattle, Washington store #4706 was extremely helpful when I called to order a clothes dryer. She took my call and helped me to fulfill my order while being very courteous and thorough. She was very efficient and valued my time from a customer standpoint. I will continue to do business at that store because of this great customer experience. The clothes dryer will be delivered this Saturday. Great job Llani and thank you!
                              by
                                • Recommended
                                Friendly visit
                                Thank you Delores, cashier. Very cheerful and helpful even at 8:30 pm
                                by
                                  • Recommended
                                  Excellent service.
                                  Wonderful, kind and professional service much appreciated by this old man
                                  by
                                    • Recommended
                                    GREAT SERVICE PERSON SERVICE
                                    The store was busy and there were lines at the checkout counters. AND there were more than enough staff to assist me - and they all did ask.
                                    by
                                      • Recommended
                                      Use the human check out lanes!
                                      Dolores was awesome today- had a great experience during check-out. So much better and faster than using self check-out!
                                      by
                                        • Recommended
                                        New gardeners dream
                                        Robert was so incredibly helpful to us. We came in with a gardening vision, and very little knowledge, and left with everything we needed and the confidence to do it. Thank you, Robert!
                                        by
                                          • Recommended
                                          Super friendly store
                                          Everyone I encountered smiled and greeted me. Kevin went out of his way to locate an item I needed, and even gave me a tip for a less expensive option for what I needed. Very refreshing in this day and age!
                                          by
                                            • Recommended
                                            Dolores was such a great cashier
                                            The Home Depot staff is always friendly and I always leave with more plants than planned. Clean and spacious.
                                            by
                                              Great customer service
                                              Hadn't been here for awhile and ended up going here twice in the same day. Each time the employees were helpful and inquired if I needed help with anything. Kind of not use to this, employees were fast and efficient and made my visit enjoyable.
                                              by
                                                • Recommended
                                                Best cashier
                                                Lynn, who has worked at the Bitterlake store for 21 years and works the contractor’s checkout is the best employee in the store. She’s knowledgeable, professional and friendly.
                                                by
                                                  Great Store for all home repair and maintenance needs.
                                                  The Bitter Lake Home Depot has well stocked shelves and some products I can't find other places. There are people around to help you whatever the problem.
                                                  by
                                                    • Recommended
                                                    Helpful staff!
                                                    I had many questions for more then one project. Most staff where either very helpful or helped me to to where I needed to go.
                                                    by
                                                      • Recommended
                                                      Great staff.
                                                      Staff are very helpful, happy and engaged every time I walk in. Great customer service. Thanks!!
                                                      by
                                                        Great experience in the garden department
                                                        Extremely helpful assistant named Bob.
                                                        by
                                                          • Recommended
                                                          Plumbing Help
                                                          Need plumbing help (and who doesn't)? Go to the Bitter Lake Home Depot and ask for Ray - he knows what he's doing AND he knows where everything is!
                                                          by
                                                            Thanks Roy!
                                                            "Roy at Home Depot is a true gem! His knowledge of plumbing saved the day for our family project. With two teenagers eager to tackle a plumbing task, Roy not only guided them through each step but also explained the intricacies of the job with such clarity that they felt confident and empowered. His patience and expertise turned what could have been a daunting experience into a successful and educational project. Thank you, Roy, for your outstanding service and for going above and beyond to help us!"
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 552 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1335 N 205th St

                                                              Shoreline, WA 98133

                                                              4.27 mi

                                                              Tool & Truck Rental

                                                              Pro Service Desk

                                                              (206)546-7835

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              18333 120th Ave Ne

                                                              Bothell, WA 98011

                                                              8.29 mi

                                                              Tool & Truck Rental

                                                              (425)806-2421

                                                              Pro Service Desk

                                                              (425)806-2434

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              2901 184th St. Sw

                                                              Lynnwood, WA 98037

                                                              8.81 mi

                                                              Tool & Truck Rental

                                                              (425)835-7216

                                                              Pro Service Desk

                                                              (425)835-7214

                                                              Mon-Wed: 6:00am - 9:00pm

                                                              Thu: 6:00am - 10:00pm

                                                              Fri: 6:00am - 10:00pm

                                                              Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm