#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(614)855-6424

Tool & Truck Rental

(614)855-6433

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5200 Hamilton Rd

Columbus, OH 43230

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 550 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (550)
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Showing 1-30 of 550 reviews
First time customer but certainly not the last. The service was great. Checking out was fast an...
First time customer but certainly not the last. The service was great. Checking out was fast and efficient. Did not have to stand in line and just an overall pleasant experience.
by
  • Verified Purchase
  • Recommended
Garden center very helpful. Sarah, the cashier was very friendly. You could tell she likes her ...
Garden center very helpful. Sarah, the cashier was very friendly. You could tell she likes her job.
by
  • Verified Purchase
  • Recommended
The garden department was crowded and your associates so very busy but I still got the help I nee...
The garden department was crowded and your associates so very busy but I still got the help I needed and they were all very friendly and helpful.
by
  • Verified Purchase
  • Recommended
This store usually has what I need for a DIY project and ideas for a simple upgrade on household ...
This store usually has what I need for a DIY project and ideas for a simple upgrade on household items. If you don't know how to do something, there is someone who can explain how to do things.
by
  • Verified Purchase
  • DIY
  • Recommended
Great store and location is close!
Great store and location is close!
by
  • Verified Purchase
  • Recommended
Not helpful, will not price match.
Not helpful, will not price match.
by
  • Verified Purchase
Cashier Tara was amazing. She attempted to locate a clearance light at several stores for me. She...
Cashier Tara was amazing. She attempted to locate a clearance light at several stores for me. She reached to a manager to see if it was possible for me to purchase the display item since I was buying the last one and needed to. Unfortunately, the display lighting was all connected together and an electrician would have to dismantle all for the one I needed. I was unable to get the display light but Tara's above and beyond customer service was appreciated ....especially on a busy weekend day.
by
  • Verified Purchase
  • Recommended
If you are remodeling or just routine home chores the East Columbus store employees are professio...
If you are remodeling or just routine home chores the East Columbus store employees are professionals and helpful. They are all interested in what you are doing and if the associate doesn't know the answer he or she will find someone wwho does and that will help you.
by
  • Verified Purchase
  • Recommended
I really can say a lot about this store since I've been there so many times. I know a lot of the ...
I really can say a lot about this store since I've been there so many times. I know a lot of the employees by name and all by sight and I'm sure they recolonize my face as well over the many times ive been there. They have become my friends... I always received excellent customer service, bar-none... Thanks out to them ALL.
by
  • Verified Purchase
  • Recommended
Great store and great people. The staff are very friendly and personable. I have yet to meet one ...
Great store and great people. The staff are very friendly and personable. I have yet to meet one who isn't helpful. They go above and beyond to ensure that your are comfortable and knowledgeable about your purchase. They never talk down to you. They are just helpful in any way they can and they genuinely seem to be glad to do so
by
  • Verified Purchase
  • Recommended
Rentals department ought to consider circumstances for rentals. If a nail gun keeps jamming custo...
Rentals department ought to consider circumstances for rentals. If a nail gun keeps jamming customer ought to be able to get another one and get the full rental time restored. Same with Thunderstorms and dangerous lightning. I only got a portion of my rental time of a powerwasher due to severe storms. I'm a really good customer but rental department gave me no consideration.
by
  • Verified Purchase
  • Recommended
I love this store. The employees all work so hard to give the customer excellent service. If yo...
I love this store. The employees all work so hard to give the customer excellent service. If you have any questions, Steve at the customer service department is absolutely the most knowledgeable and helpful employee. Always a pleasure working with any of the employees in all the departments.
by
  • Verified Purchase
  • Recommended
The store personnel were all friendly and cooperative, especially Askalech the Cashier and a fema...
The store personnel were all friendly and cooperative, especially Askalech the Cashier and a female associate who assisted me in loading my purchase into my car.. The gentleman who helped me find my item was also very helpful. I don't know his name but he attended East High School in Columbus.
by
  • Verified Purchase
  • Recommended
Fewer trips to the store
Paul in plumbing/fittings is theee most helpful associate I've come across in a while. I'm 51 and go in with a logical plan, and Paul explains why I'm wrong, an the easier way to get it done. I've started looking for him if I have questions. I dont think that's stalking..lol
by
    • Recommended
    This store is clean, staffed efficiently, and excellent, knowledgeable customer service.
    This store is clean, staffed efficiently, and excellent, knowledgeable customer service.
    by
    • Verified Purchase
    • Recommended
    Store employees are always friendly and know exactly where everything is in the store. Saves me...
    Store employees are always friendly and know exactly where everything is in the store. Saves me lots of time so there is no roaming around trying to find something. They will even take the time to take me to the item needed. Employees have offered suggestions for repairing items as well saving me time and expense of doing the wrong type of repair.
    by
    • Verified Purchase
    • Recommended
    Jamie was BEYOND helpful and patient. Seek her out if you are like me, a deer in headlights in su...
    Jamie was BEYOND helpful and patient. Seek her out if you are like me, a deer in headlights in such a place:)
    by
    • Verified Purchase
    • Recommended
    Excellent Service
    My experience at the store is always excellent! The employees at this location always go above and beyond to help.
    by
      • Recommended
      Bill went above and beyond today to serve and support me in my home improvement projects. Thanks...
      Bill went above and beyond today to serve and support me in my home improvement projects. Thanks Bill.
      by
      • Verified Purchase
      • Recommended
      KEVIN AND JOE IN PAINT WERE THE ONLY EMPLOYEES THAT SPOKE TO ME.
      KEVIN AND JOE IN PAINT WERE THE ONLY EMPLOYEES THAT SPOKE TO ME.
      by
      • Verified Purchase
      • Recommended
      Lisa and Julie at the service desk were very helpful in my purchase of a gas water heater.
      Lisa and Julie at the service desk were very helpful in my purchase of a gas water heater.
      by
      • Verified Purchase
      • Recommended
      Close to home
      Close to home
      by
      • Verified Purchase
      • Recommended
      Pleasant visit. Could use another register or two open
      Pleasant visit. Could use another register or two open
      by
      • Verified Purchase
      • Recommended
      all promises made were kept, prices were competitive, education and advocacy of representatives w...
      all promises made were kept, prices were competitive, education and advocacy of representatives was excellant
      by
      • Verified Purchase
      • Recommended
      This store is clean and has nice friendly staff to assist you and answer any question you might h...
      This store is clean and has nice friendly staff to assist you and answer any question you might have.
      by
      • Verified Purchase
      • Recommended
      Just average
      Just average
      by
      • Verified Purchase
      • Recommended
      A little under stocked and not as many items as my store in Zephyrhills FL.
      A little under stocked and not as many items as my store in Zephyrhills FL.
      by
      • Verified Purchase
      • Recommended
      This store has the best service. The personnel are excellent and extremely helpful. It is a pleas...
      This store has the best service. The personnel are excellent and extremely helpful. It is a pleasure to shop here
      by
      • Verified Purchase
      It was very nice to walk in your store and receive fast friendly service. The store was very neat...
      It was very nice to walk in your store and receive fast friendly service. The store was very neatly organized.
      by
      • Verified Purchase
      • Recommended
      We had such a great experience at this location. John Eyerman helped us with blinds. He is prof...
      We had such a great experience at this location. John Eyerman helped us with blinds. He is professional, knowledgeable, courteous, kind, friendly and precise in his measurements and adjustments. We had a great time picking out what we needed with him and he exceeded all of our expectations. We successfully installed our purchase and so the total experience at Home Depot was fantastic all the way through the process! Thank you again, Home Depot and thank you for hiring great staff!!!
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 550 reviews

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