Reviews for Fair Ave #503

I like coming here because they are always well stocked and if they don't have something they will find it at another Home Depot Store for you. The employees are always friendly and willing to help.

Went closing time and again next day. Both times Trina was very helpful

This particular Home Depot has a positive and professional atmosphere consistent with the one that I frequent. The Employees are cordial, kind and very professional.

They almost always have what we need and it's convenient to get to.

Great customer service as always..I love seeing the people that work there..Helpful with the heavy lifting of items..

I went to purchase the appliances here at Home Depot. Samantha was my sales associate and thoroughly checked to see what items were in stock or on back order. I left feeling confident my items( 5 major appliances & accessories) would be delivered on Sept. 25th only to receive a automatic voice controlled voicemail rescheduling my delivery 1 day prior to my delivery date to/for Oct. 9th (my clients birthday). After this date passes with another automatic voice controlled voicemail rescheduling my delivery Oct. 16th... the same took place at least another 3 times Oct. 30th, Nov. 6th and lastly Nov. 13th all with 1 days notice to the cancel-reschedule. At which time I went into the store(after several phone calls & attempts) only to speak with a variety of employees who knew little about their own merchandise they sold me and delivery. With these same items on the floor on sale to choose from even on today. Amber & another assistant started off to be somewhat helpful but passed me off to Victoria from the appliance department. Only to be like a redundant recording.... "it's Maytag that you have a problem with not Home Depot". Only Maytag can make this right.... and only if you don't cancel your order and wait for a partial delivery of a possible 2 of the 5 appliances you purchased to be delivered on Nov. 19th(another promised delivery date) to which I did not have any confidence based on other promised delivery dates. Victoria could sense my lack of faith in her promises of this partial delivery she then goes into a spill of how the items come from China and parts or in a shortage etc... She even made mention that COSTCO has their own warehouse and has inventory to keep their delivery dates. Not once was there any empathy to the facts that I have a client without a stove to cook on, a refrigerator to keep groceries, washer & dryer and a dishwasher to assist in the kitchen. She then calls over a manager(assistant manager) Helen. Upon Helen's arrival her attitude was evident there would be no progress any further than that what had transpired thus far - none. She also spewed the same rhetoric with a take it or leave it attitude. A simple I do understand sir would of went a long way. Rethinking a long history of patronizing this company.

This is a very clesn store with very friendly and helpful associates. The lines to pay are short and they always have what I am looking for.

The Home Depot on Fair Avenue was excellent, as soon as I started looking for what I needed an assistant came to help me making sure that the product that I wanted was the right one. I was in and out of the store in 15 minutes. It was a great experience.

Great service in the paint department! Although the department was busy, we had our paint mixed quickly and received excellent floor help in the spray-paint cage area. The store partner explained that although our color was not available anywhere in the surrounding area, we could order it and have it delivered to the store for pick-up. Great solution as we were not in a hurry. Thanks Home Depot!

Unfriendly personal, bad coustomers service

My family has been coming here for years. We love this location.

Awesome store with very helpful and friendly employees.

Cashier couldn't get the right items on the receipt

Hands down the best HD store in regards to the amount of associates there to help you. I have been to other Home Depots but I think I will return to this one even though it's further from my home.

Thank you Alex for helping me find the correct screw to fix the fan in my grandma's room!

I have been shopping at this Home Depot for well over 15 years and my experience again today was great they have one product that was not in stock but they recommended with something else which was even a better product and better price which I did not even know that that product existed so thanks to the knowledgeable employee Joel I was satisfied with the product.The employees are very knowledgeable about their products I highly recommend this place

Very helpful compare to other stores I been to and also very clean of everything going on right now thanks

Excellent store. Despite its small size, this HD offers a huge variety of needed items. Store team is always available and helpful. Inventory counts for in-store pickup are usually spot on, important when you need to know if an item is truly in-stock. My go-to location.

GREAT SERVICE EVERY TIME I GO-- ALSO THE STORE IS VERY ORGANIZED AND CLEAN.

i like to shop at the home depot stores but this one have the worst customer service until now

Great location and awesome employees always willing to assist customers. Have been a Home Depot customer for more than 25 years. Thank you for all you do.

didn't find pain I was looking for, but bougth some other tools that imneed for a project need to finish.employees very helpful, know their stff

Great store employees were very helpful and assisted in anything I needed.

Maria was very courteous and professional; in fact, Maria's customer service skills were second to none!!

If you need any type of help DO NOT GO to this store!!!!! Bring a man with you so he can help you and maybe ask for a map of the store at the front because the employees don’t even know where anything is at!!!!!

Roy Sendejo is one of the most helpful and kindest individuals I have ever encountered. It is no wonder he is the storw manager, and a great one at that!

This store seems to have plenty of help on the floor.

I've shopped this store for years and have no complaints.

I just love going to Home Depot you can never go wrong with Home Depot

The store has great product availability at fair prices, great customer service