#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)531-5404

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

527 Fair Ave

San Antonio, TX 78223

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 398 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (398)
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Showing 1-30 of 398 reviews
I recommend this store. But if you go to a register & Alondra is working, go to a different regis...
I recommend this store. But if you go to a register & Alondra is working, go to a different register. Unless you don't mind zero customer service & being ignored completely. Then by all means use her register.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store is really conviently located close to downtown. Al the staff members I dealt with were real...
Store is really conviently located close to downtown. Al the staff members I dealt with were really nice and friendly. We really like this home depot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent service always busy with customers and takes care of customers at same time.
Excellent service always busy with customers and takes care of customers at same time.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I would request they had a Home Depot representative monitor the parking for contractors. Truck...
I would request they had a Home Depot representative monitor the parking for contractors. Trucks park along the pickup entrance and leave their vehicle to shop. I feel contractors should park in the regular parking area and then shop. ONce they have checked out they should have a HD rep watch their purchase while contractor brings their vehicle for the pickup. We've had many incidences where contractors block us in while we are loading our vehicle and have to wait till they return to be able to move out. I hope HD considers this request. thank you.
by
  • Verified Purchase
  • Recommended
I visit this store because it has scooters available that the other stores do not have any.
I visit this store because it has scooters available that the other stores do not have any.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Extremely rude personnel working there and huge language barriers between employees and customers.
Extremely rude personnel working there and huge language barriers between employees and customers.
by
  • Verified Purchase
1 found this review helpful
Friendly worker s help me with my questions and materials i need it to repair my houses.For me be...
Friendly worker s help me with my questions and materials i need it to repair my houses.For me being a women
by
  • Verified Purchase
  • Recommended
1 found this review helpful
A cashier at the customer service counter by the name of Shaila told me I would have to go to ano...
A cashier at the customer service counter by the name of Shaila told me I would have to go to another register next time to check out. I thought this was strange and rude. There wasn’t any line. I don’t see why is a problem to help someone when you’re right there just chatting with coworkers.
by
  • Verified Purchase
1 found this review helpful
good customer service , I love this location!!!
good customer service , I love this location!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
worst experience EVER!!! Employee at customer service yelling at a elderly man and belittle him.
worst experience EVER!!! Employee at customer service yelling at a elderly man and belittle him.
by
  • Verified Purchase
1 found this review helpful
Customer service desk does a lot! I'm always happy to go to the desk for assistance! All the ladi...
Customer service desk does a lot! I'm always happy to go to the desk for assistance! All the ladies are very knowledgeable and kind! It's always busy but I always tell them they do a great job! They should all be recognized!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Needs to pay more attention to needs of the customers
Needs to pay more attention to needs of the customers
by
  • Verified Purchase
1 found this review helpful
I went searching for paint to make my ramp safer not sure if there was anything like that. In th...
I went searching for paint to make my ramp safer not sure if there was anything like that. In the paint section I was assisted by two employees who made it their job to find what I was looking for. I purchased "granite grip" paint to give my ramp a rough like feel to avoid slippage which is exactly what I wanted. Upon checking out, (Diana) the cashier went out of her way to find out if the paint had a rebate and yes it did! she gave me the rebate form and I found the whole experience was thorough and professional....thank you....
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The pro desk. Anglea and the crew our very outstanding and they know there products. It makes for...
The pro desk. Anglea and the crew our very outstanding and they know there products. It makes for a nice visit.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees are extremely nice and very helpful. Thanks for an awesome experience!!
Employees are extremely nice and very helpful. Thanks for an awesome experience!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
An A++ store I recommend this store to everyone. Very helpful every time we go in. Employees are ...
An A++ store I recommend this store to everyone. Very helpful every time we go in. Employees are very friendly and helpful.
by
  • Verified Purchase
1 found this review helpful
they are helpful all the time, very friendly, he drop a candy and i pick it up and ask him a...
they are helpful all the time, very friendly, he drop a candy and i pick it up and ask him are you diabetic and he said yes, but that candy was for his cough. he didnt know he drop the candy. his hand were full too.he works aisle 10
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I had a great experience. I encountered several employees who were very helpful. One in particula...
I had a great experience. I encountered several employees who were very helpful. One in particular, Don, went above and beyond to help me get what I needed. This was not my usual Home Depot but I was in the area. So glad I stopped in!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Clean store and friendly service thank you
Clean store and friendly service thank you
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Fast check out Easy to find stuff
Fast check out Easy to find stuff
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Dirty aisles . Employees seemed depressed.
Dirty aisles . Employees seemed depressed.
by
  • Verified Purchase
1 found this review helpful
Due to a discontinued item, 54" cutting blade for my riding mower I now am forced to go else wher...
Due to a discontinued item, 54" cutting blade for my riding mower I now am forced to go else where for all my needs. It doesn't make sense for me to buy one item at another store then have to go to Home Depot for other needs! This doesn't make any sense!
by
  • Verified Purchase
1 found this review helpful
I come to this Home depot because I already know where everything's at, they have a good selectio...
I come to this Home depot because I already know where everything's at, they have a good selection but also because of certain employees here that make it a great experience like Vincent pro desk, Christina in returns, small blonde lady always in pro desk (I always know her name but just went blank), Frank in paint, Rick in paint, Anthony, Susan usually in self check out, Christopher, Emilio awesome manager, Roxy awesome assistant manager, & there may b like 5 others that I'm sorry can't think of names right now but eitherway they are what makes this Home depot worth driving the distance for bc they are awesome staff.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great service, and very kind staff. Thank you Maria for your exceptional service in my recent visit.
Great service, and very kind staff. Thank you Maria for your exceptional service in my recent visit.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I used to like the store at SW Military Dr. But the employees at Fair Avenue are more informed an...
I used to like the store at SW Military Dr. But the employees at Fair Avenue are more informed and nicer.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was clean and organized, staff genuinely helpful, happy and educated on products.
The store was clean and organized, staff genuinely helpful, happy and educated on products.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Loved the hospitalityof your employees. Very friendly and always smiling especially a gentleman b...
Loved the hospitalityof your employees. Very friendly and always smiling especially a gentleman by the name of Amador
by
  • Verified Purchase
  • Recommended
Last night I stopped in to get a tool and it was probably 10 mins to closing when I arrived and I...
Last night I stopped in to get a tool and it was probably 10 mins to closing when I arrived and I was taken care of and not dismissed. I knew what I was trying to do for my project and I explained it and they helped me get to my solution. So I checked out at 9:10pm. Thank you for making the time for me.
by
  • Verified Purchase
  • Recommended
In my experience the store is always clean well-stocked the associates are extremely friendly and...
In my experience the store is always clean well-stocked the associates are extremely friendly and helpful
by
  • Verified Purchase
  • Recommended
Friendly paint and windows/door associates
Friendly paint and windows/door associates
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 398 reviews

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