#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(619)527-5504

Tool & Truck Rental

(619)527-5510

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

355 Marketplace Ave

San Diego, CA 92113

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 684 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (684)
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Showing 1-30 of 684 reviews
THIS STORE IS AWESOME. I REALLY ENJOY HOW THE OLDER AND MORE KNOWLEDGEABLE EMPLOYEES ASSIST THE N...
THIS STORE IS AWESOME. I REALLY ENJOY HOW THE OLDER AND MORE KNOWLEDGEABLE EMPLOYEES ASSIST THE NEW ONES AND EDUCATE THEM ON THE DIFFERENT PRODUCT AND WAYS TO GET THE JOB DONE. SHARING THAT KNOWLEDGE ALLOWS FOR THERE TO BE MORE EMPLOYEES TO ASSIST YOU WHEN YOU SHOP, INSTEAD OF HAVING AN EMPLOYEES TELL YOU "I DON'T KNOW AND THEN WALK AWAY". LEAVING YOU WONDERING AROUND THE STORE TO FIND SOMEONE ELSE TO ASSIT YOU. NOT AT THIS HOME DEOPT. THE EMPLOYEES ARE HERE TO HELP AND SHARE THEIR KNOWLEDGE. THIS IS WONDERFUL BEING THAT SOMETIME HOMEOWNERS ARE FACED WITH A REPAIRS THAT WE HAVE NO KNOWLEDGE OF BUT NEED IT FIXED FAST. THANKS TO ALL IMPERAL AVE HOME DEPOT EMPLOYEES FOR A GREAT JOB OF CUSTOMER SERVICE AND 10 STARS TO YOU ALLLLLLL.
by
  • Verified Purchase
  • Recommended
MIKE IN PLUMBING WAS AWESOME HE HELPED ME AND MY UNCLE GET THE RIGHT PRODUCT AND GAVE US THE DIRE...
MIKE IN PLUMBING WAS AWESOME HE HELPED ME AND MY UNCLE GET THE RIGHT PRODUCT AND GAVE US THE DIRECTIONS ON HOW TO ASSEMBLE. THANKS MIKE YOU ARE AWESOME. JOB WELL DONE 10 STARS.
by
  • Verified Purchase
  • Recommended
Very busy store with only two registers open if you dont mind long lines this store is easy to ge...
Very busy store with only two registers open if you dont mind long lines this store is easy to get to and plenty of parking
by
  • Verified Purchase
the store is clean and convenient to my place of residence.
the store is clean and convenient to my place of residence.
by
  • Verified Purchase
  • Recommended
The cashier Evelyn was so rude,didnt greet me,didnt speak,only to say how much my purchase was,i ...
The cashier Evelyn was so rude,didnt greet me,didnt speak,only to say how much my purchase was,i said thank you,and she didnt even respond to that!!unreal..so incredibly rude..ive never had problems like that before at that store,most people are really friendly there,she obviously doesn't like her job or customers!!also saw many employees with covid masks UNDER there NOSE not OVER it!!!really people, educate your staff please..this is lives at stake!Also returns line was huge,went out the door,and into the road and only one person working there,it took 20mins to be seen!
by
  • Verified Purchase
  • Recommended
Good service and personnel are very helpful
Good service and personnel are very helpful
by
  • Verified Purchase
  • Recommended
Great service. Somehow the same items seem to always be out of stock. Other than that, great store.
Great service. Somehow the same items seem to always be out of stock. Other than that, great store.
by
  • Verified Purchase
  • Recommended
every time i shopped at home depot my husband and I come out with a good feeling, not stress out ...
every time i shopped at home depot my husband and I come out with a good feeling, not stress out that we din't find the item we wanted, other times, if the item not in stock you agent right away order it on line for us, thank you.
by
  • Verified Purchase
  • Recommended
Best home depot in town!
Best home depot in town!
by
  • Verified Purchase
  • Recommended
Great to see that I do not have to stand in a line just to go in the store. Nice to see it is ki...
Great to see that I do not have to stand in a line just to go in the store. Nice to see it is kinda getting back to normal.
by
  • Verified Purchase
  • Recommended
Great place to shop And great employees!
Great place to shop And great employees!
by
  • Verified Purchase
  • Recommended
All of the associates are always helpful and knowledgeable. They are patient when I have lots of ...
All of the associates are always helpful and knowledgeable. They are patient when I have lots of questions and seem to genuinely care that I understand what I'm purchasing and that I'll be happy with my products that I purchase. This store has been one of my favorite Home Depot's to shop at. I'm acknowledged when I am waiting in line. I'm treated politely and with courtesy. People like M&M, Anna and Fred take pride in their job and it shows with how efficiently the work and how they make sure that they take care of the customers. They are awesome and a part of what makes this Home Depot so great.
by
  • Verified Purchase
  • Recommended
The support in the Paint Department and Hardware Department was very helpful and quickly availabl...
The support in the Paint Department and Hardware Department was very helpful and quickly available. Vinny was especially helpful and friendly in the Paint Department.
by
  • Verified Purchase
  • Recommended
I was sent by my husband to look for Morton, never heard of it, but as soon as I ask an associate...
I was sent by my husband to look for Morton, never heard of it, but as soon as I ask an associate, he guided me to where it was and even gave me a short description what is use for. I'm not a big fan of hardware stores, but the store was clean and easy to find the things I was looking for. I was very impressed when when an associate at self checkout approached me and asked if I found everything I need and he could help me with the transaction. I was impressed because in other stores at self check out no one usually helps you, but here was different. Jesus, the cashier associate went ahead and help me with the transaction and at the end he thank me for shopping there. For sure was something different.
by
  • Verified Purchase
  • Recommended
Overall employees are awesome! However, water heaters are difficult to get. The ones I use (Rheem...
Overall employees are awesome! However, water heaters are difficult to get. The ones I use (Rheem 40 and 50 gallon, gas, 9 year warranty) are becoming more and more difficult to find in the store, and are often only available on an upper shelf requiring help from an associate. Big waste of my time.
by
  • Verified Purchase
The only complaint is that when doing a return there is only 1 register open, and the line goes d...
The only complaint is that when doing a return there is only 1 register open, and the line goes down to garden. The employees stand around talking to one another rather then acknowledging and helping customers. Even just letting customers know 'hey we are short and someone will be with you'. Just the acknowledging us would be great. Better customer service with some of the employees would be a plus, also.
by
  • Verified Purchase
  • Recommended
The help from the store representative (Johnny) in the Paint Department was excellent and friendly.
The help from the store representative (Johnny) in the Paint Department was excellent and friendly.
by
  • Verified Purchase
  • Recommended
This, and every Home Depot I’ve been to, has really helpful and happy employees that go out of th...
This, and every Home Depot I’ve been to, has really helpful and happy employees that go out of their way to help you. I love HD <3
by
  • Verified Purchase
  • Recommended
I like to come to the Home Depot people there are box people
I like to come to the Home Depot people there are box people
by
  • Verified Purchase
  • Recommended
Great service from Joshua T. in plumbing! As with most stores, you have to be careful taking par...
Great service from Joshua T. in plumbing! As with most stores, you have to be careful taking parts out of bins because customers put things back in the wrong bins. I ended up with a 2" to 1 1/2" coupler for ABS because I just grabbed one from the 2" to 2" coupler bin without examining it closely.
by
  • Verified Purchase
  • Recommended
great store friendly, and courteous associates. I highly recommend this store to all.
great store friendly, and courteous associates. I highly recommend this store to all.
by
  • Verified Purchase
  • Recommended
Mr. August was AWESOME. I was looking for a product and he recommended a BETTER product with LESS...
Mr. August was AWESOME. I was looking for a product and he recommended a BETTER product with LESS repairs needed. That's ***** FIVE STARS from me allllll day long.
by
  • Verified Purchase
  • Recommended
I like this store especially during the week due to the l knowledgeable and friendly staff. I li...
I like this store especially during the week due to the l knowledgeable and friendly staff. I live in Chula Vista and am almost equal distant from three Home Depot stores. Between Imperial Beach, H street CV and Marketplace I find the staff large the inventory better and the check out process the most professional, knowledgeable and efficient. I use the Home Depot app to locate and check price and inventory for my needs. I am happy to say the the Marketplace store maintains the best record of accuracy when using the appication. I am a professional that has needs in all aspects of the building, maintenance and repairs related to both commercial and residential properties.
by
  • Verified Purchase
  • Recommended
nice people by talking to you about what you want to buy and clean. i do recommend this home depo...
nice people by talking to you about what you want to buy and clean. i do recommend this home depot. ;)
by
  • Verified Purchase
  • Recommended
Several times I go here and the people are very friendly and will go beyond to help you and I hig...
Several times I go here and the people are very friendly and will go beyond to help you and I highly recommend this store but the only thing they just need to stock up the inventory more and because so many people go here that they out of stock all the time. Tracy in Pro desk is so very helpful and others too many too mention but the staff is very friendly and like asking questions because they are so knowledgeable due to there experience. I am so satisfied coming here and I am a lifetime Home Depot customer for years now and in the future.....I hope by writing this review the management could take time to tell there staff that we appreciate all the things that they do for us when we are shopping there.
by
  • Verified Purchase
  • Recommended
I am in this store all the time and always find an employee willing to assist. Thank you Robyn fo...
I am in this store all the time and always find an employee willing to assist. Thank you Robyn for being so pleasant and efficient.
by
  • Verified Purchase
  • Recommended
It was a pleasure shopping at Home Depot. The employee and cashier were helpful and friendly! T...
It was a pleasure shopping at Home Depot. The employee and cashier were helpful and friendly! There was not a lot of stuff in the isles and was able to move around easily and safely..
by
  • Verified Purchase
  • Recommended
Try to use hd gift card to purchase other gift cards for Christmas but was denied. Doesn't sta...
Try to use hd gift card to purchase other gift cards for Christmas but was denied. Doesn't state that on back of card.
by
  • Verified Purchase
  • Recommended
These folks are essential workers and they go the extra mile to help out their customers. Thank ...
These folks are essential workers and they go the extra mile to help out their customers. Thank you Sylvia, Phil, Juan and Andres for your outstanding customer services today! Great leader in David Love, store manager who hires and retains the best!.
by
  • Verified Purchase
  • Recommended
Always someone ready to help
Always someone ready to help
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 684 reviews

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