Reviews for Leesburg #4621

Experienced the best visit so far. Employee Hubert was extremely helpful when I could not find the items I was searching for. Amazing customer service!

This location keeps getting better and I always find what I need in this location. If I can't find it, someone in the store points it out to me to get me un-stuck and then I am on my way.

I needed a lock cylinder matched to 2 others I was purchasing. The only person who has the skill was in a meeting that was going to end in "15 minutes" but ended up being over an hour and a half. Apparently meetings cannot be interrupted for customer service...

Albert Tubman is super knowledgeable in the electrical/lighting department. Today I was working on rewiring/updating an antique lamp and he literally got me everything I needed for this project. He's helped me in the past with patio lighting and it was the same experience. Super thorough and interested in what you're trying to accomplish so he can help you with a successful outcome. 100% a pro!

Annette always very helpful

Extremely happy with the customer service at Leesburg HD from Christine at the Customer Service Desk and Z the manager. They both went out of their way to help me with online orders. I hope they are working whenever I visit HD!

I needed to install 16 door knobs and they look great

Always helpful and knowledgeable and walking the extra steps to take care of installation, credit card questions, and everything.

I came in for a toilet that i researched online and said the store had in stock. I arrived an hour later and they were gone. Albert and Abdul helped me find a replacement and were able to honor the sales price of the one that was out of stock. They were both very engaging, helpful, and pleasant to deal with. Excellent experience!

Always able to find what I'm looking for and service is always great.

Always a pleasure coming to this store. The employees make it a great place to shop.

Becca was incredibly helpful! My favorite location in northern VA

Leesburg Home Depot is my neighborhood store, We love shopping there because the employees are so friendly and helpful. If I’m having a bad day and stop at Home Depot by the time I leave I’m smiling, laughing and feeling great! Awsome team! Thank you!

I must say that because of Bryce, I will only shop at this store from now on. Just truly a fantastic experience. Can’t say enough about that young man.

This is the best home improvement store in the area. Every employee I interacted with was kind, and employees said hello was I walked through the store. What really stands out is their paint department leader Dan. He went above and beyond to help my wife and I match a specific color we were hoping for, as well as give me advice for which paint to buy for baseboards. I will be shopping solely at this Home Depot for my home improvement goods.

Home Depot in Leesburg VA, is a great store and have great managment and employees that really do try to help customers.

Quick, easy & friendly

Best price great quality every thing under one roof I needed!!!

I received superb assistance in purchase of a upright GE freezer. The sales representative took time to answer all questions and provide needed information to make timely decision during store visit that included warranty information. I was very impressed with the one stop shopping experience!

Shawn in Customer Service was professional & maintained a high interest in assuring my purchase was handled thoroughly. Thank you Shawn!

Not all employees are as friendly and helpful. Have had really fine experiences with employees that go out of their way to help me find what I am looking for. They would even walk me to the very place I needed to be. One time, the cashier was not up to snuff, making me feel rather uncomfortable. But this was only once in many, many visits over the years, to the store.

Dave (David) spent a lot of time with us for our window treatment order and never made us feel rushed.

Personnel and store was easy to get to and well stocked. The only problem was the traffic leaving the store on a Saturday afternoon. Hard to get to the main thouroufare.

I was desperately trying to bring some life to my no window office, but knew that without sunlight, that would be a challenge. Also, the fact that I am terrible with plants and have a track record for having them die on me certainly did not make me confident in making my choice. The young woman working the morning of April 13, 2021 near the front of the store at 7:30 AM was nice enough to ask what I was looking for, then help me with a choice of plants that would stay healthy in artificial lighting. Finally settled on the Golden Pothos. Very happy with the choice, and it looks instantly better in my office. I did not catch her name off her name tag, but she was very nice. The entire store was very clean, and orderly, and each associate I saw, while very busy, were smiling and accessible. Thanks for taking the time to assist me.

As soon as I get in and talk to a worker in this store, I felt like I will be taken good care of any time if I need. I see care, kindness and professionalism to their customers on their job. Hope every other Home depot employees can follow service provided at this location.

Unengaged and unhelpful staff. They are too busy talking to each other to even greet or help guests.

Nice associates friendly and helpful. Clean store and usually have a good selection of products. Amazing costumes service in tiles department and overall good costumes service.

The associates are fantastic at this location!

Leesburg Home Depot is the place to go. Employees are always available to answer general questions and point you in the right direction with your project needs. Customer Service is also very attentive and helpful as we all know that there are special order needs or returns related to almost every home project! Staff is knowledgeable and have expertise in their work areas.