#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(510)613-1400

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Location

1933 Davis St

San Leandro, CA 94577

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Customer Store Reviews

  • 4.1 out of 278 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (278)
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Showing 1-30 of 278 reviews
Great store great employees all are very helpful thank you.
Great store great employees all are very helpful thank you.
by
  • Verified Purchase
  • Recommended
The worst customer service ever. Associates are not friendly nor knowledgeable about the products...
The worst customer service ever. Associates are not friendly nor knowledgeable about the products they sell. Beside a few individuals that take pride in being courteous and customer service driven, the majority of the associates seem to hold their job just to collect a paycheck.
by
  • Verified Purchase
Good service
Good service
by
  • Verified Purchase
  • Recommended
Store associates are nice especially Dancing Yansan
Store associates are nice especially Dancing Yansan
by
  • Verified Purchase
  • Recommended
Yansan is the fruendliest personal there! She sings and dances and gelos Everton with a Smile.
Yansan is the fruendliest personal there! She sings and dances and gelos Everton with a Smile.
by
  • Verified Purchase
  • Recommended
It’s nice! Yansan was helpful. The service is great
It’s nice! Yansan was helpful. The service is great
by
  • Verified Purchase
  • Recommended
I had a great shopping experience with Yansan- she is awesome
I had a great shopping experience with Yansan- she is awesome
by
  • Verified Purchase
  • Recommended
It is many times difficult to get service at the particular departments of this store. I find tha...
It is many times difficult to get service at the particular departments of this store. I find that It is better to go online to find things I want to purchase or look at then get the aisle and bin number where that products are located before I go to the store to find what I am looking for. When I do get service the associates are friendly and helpful.
by
  • Verified Purchase
  • Recommended
Very efficient store everybody very helpful and happy , but I will recommended elsa as a cashier ...
Very efficient store everybody very helpful and happy , but I will recommended elsa as a cashier she is very kind and fast with the service and give you information about everything you need . Thanks
by
  • Verified Purchase
  • Recommended
About 5 employees are consistently very helpful here in the Davis st. store 94578 CA
About 5 employees are consistently very helpful here in the Davis st. store 94578 CA
by
  • Verified Purchase
  • Recommended
Friendly staff
Friendly staff
by
  • Verified Purchase
  • Recommended
If you ever shop at this store and need a phone sell make sure you go to the pro desk and see Tre...
If you ever shop at this store and need a phone sell make sure you go to the pro desk and see Treshaun he's very sweet and work at a fast paste.
by
  • Verified Purchase
  • Recommended
Great store to shop at, I highly recommend the pro desk
Great store to shop at, I highly recommend the pro desk
by
  • Verified Purchase
  • Recommended
Just purchased wall to wall carpets at this store. Ask for salesperson, Cat White. She demystifie...
Just purchased wall to wall carpets at this store. Ask for salesperson, Cat White. She demystified the whole experience with her knowledge and customer service. So many options and I she made it all very clear.
by
  • Verified Purchase
  • Recommended
Very dirty....
Very dirty....
by
  • Verified Purchase
San Leandro at Davis Street is one of the nicest store that I buy stuff from.
San Leandro at Davis Street is one of the nicest store that I buy stuff from.
by
  • Verified Purchase
  • Recommended
I HAVE HAD BETTER EXPERICENCES AT OTHER STORES. HAYWARD, EMERYVILLE, LIVEMORE. ALL I CALIFORNIA.
I HAVE HAD BETTER EXPERICENCES AT OTHER STORES. HAYWARD, EMERYVILLE, LIVEMORE. ALL I CALIFORNIA.
by
  • Verified Purchase
I think that the second cashier is very good who assisted me to test some tool before buying with...
I think that the second cashier is very good who assisted me to test some tool before buying with thanks .
by
  • Verified Purchase
  • Recommended
I had the most horrible experience with 2 workers Graciela and Tom no customer service experience...
I had the most horrible experience with 2 workers Graciela and Tom no customer service experience what so ever rude disrespectful and extremely immature
by
  • Verified Purchase
Received the best customer service today!!! Her name is Berenice, and I have to say while assisti...
Received the best customer service today!!! Her name is Berenice, and I have to say while assisting us and getting interrupted by customer while Home Depot was short staffed, she still delivered great customer service with a great sense of humor. That’s a gold employee if you asked me.
by
  • Verified Purchase
  • Recommended
The service in Garden was non-existent. The service generslly was poor. It was approx. 8:30 to 9P...
The service in Garden was non-existent. The service generslly was poor. It was approx. 8:30 to 9PM. Sll helpers were checked out and didn't want to help - "Come back during the day." There was 1.5 hours left for Store hours; that's a long time for HD to pay it's employees to do nothing. At 9:30, the restockers started to show up. They are the after hours ppl. They were far more helpful that the on shift employees. Seriously, Store Management needs ot beoce more vigilent and ensure constant customer service...
by
  • Verified Purchase
The employees at this store have always been extremely helpful, friendly, and knowledgeable. It's...
The employees at this store have always been extremely helpful, friendly, and knowledgeable. It's the best kind of a working person's store - always busy, maybe a little cluttered - but it has become our go-to store despite San Leandro's highest sales tax rate. Hard to beat this store!
by
  • Verified Purchase
  • Recommended
CUSTOMER SERVICE PERSONALLY PICKED MY ORDER AND I WAS OUT OF THE STORE IN 15 MINUTES GREAT HELP.
CUSTOMER SERVICE PERSONALLY PICKED MY ORDER AND I WAS OUT OF THE STORE IN 15 MINUTES GREAT HELP.
by
  • Verified Purchase
  • Recommended
employee helpful
employee helpful
by
  • Verified Purchase
  • Recommended
I had horrible customer service experience today. I was given attitude by Dena right before check...
I had horrible customer service experience today. I was given attitude by Dena right before checking out of the store. I understand that you are understaffed but that does not justify the way you acted with my father and I and also the other gentleman that was in front of us. I need to speak with corporate or store manager. I have never before been given so much grossly attitude as I have today. She was not friendly or helpful. I do not wish to go back to THIS store if this is how people get treated on a daily basis. How disappointing.
by
  • Verified Purchase
1 found this review helpful
it was ok
it was ok
by
  • Verified Purchase
  • Recommended
I had a great experience as always
I had a great experience as always
by
  • Verified Purchase
  • Recommended
Friendly staff, seel to know thir stuff.
Friendly staff, seel to know thir stuff.
by
  • Verified Purchase
  • Recommended
My second of three trips to this store in one week, this is now my "go-to" Home Depot. Friendly, ...
My second of three trips to this store in one week, this is now my "go-to" Home Depot. Friendly, helpful employees, great prices, and excellent customer service. Bravo.
by
  • Verified Purchase
  • Recommended
This is now my "go to" Home Depot. The associates working here were friendly, helpful, and went o...
This is now my "go to" Home Depot. The associates working here were friendly, helpful, and went out of their way to assist me in locating items and loading heavy items into my car. The nursery department was extremely well stocked, and both prices and selection were great. I was shocked to discover how much lower prices were, particularly compared to my local nursery. I will definitely be back.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 278 reviews

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