#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

Tool & Truck Rental

(253)538-2068

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

121 Military Rd East

Tacoma, WA 98445

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 529 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (529)
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Showing 1-30 of 529 reviews
In general had a good experience shopping here, nice costumer service and clean store.
In general had a good experience shopping here, nice costumer service and clean store.
by
  • Verified Purchase
  • Recommended
I found the item I needed just fine as I had the item I wanted from the website. However, it was...
I found the item I needed just fine as I had the item I wanted from the website. However, it was the wrong color available and salesperson said color I wanted didn't exist. But I showed him it did exist and the store has 6. He said they only had green. I showed where the product came with an accessory as stated from the website, but it was not available and employee just stated I can either buy it or not. He didn't seem to care. I asked for a sales flyer, the store didn't have any, even though a sale was currently in progress. The salesperson in power tools on 16 Aug at 4:28pm really needs more customer friendly training and should probably take more breaks. Store is clean but associates tend to avoid people as they come through the isles.
by
  • Verified Purchase
1 found this review helpful
great place to shop
great place to shop
by
  • Verified Purchase
  • Recommended
thank goodness for home depot. It used to be hard to get knowledgeable help years ago but thi...
thank goodness for home depot. It used to be hard to get knowledgeable help years ago but things have improved immensely. Because the stores are so large it is difficult for a casual house mender to locate what he might need as well as the proper tools needed. All that is abundantly available now at home depot and i for one am thankful. Steven Reeves
by
  • Verified Purchase
  • Recommended
The store itself is clean. Every employee I have encountered at this store has been helpful. If a...
The store itself is clean. Every employee I have encountered at this store has been helpful. If any of the Home Depot Associates have not had an answer to one of my questions, then they have directed me to someone who could answer them. Today when I made a large purchase on a newly acquired Home Depot credit card, their Cashier assisted me in increasing the credit line, by calling Citi Bank directly, so I could complete my transaction on one credit card, instead of two.
by
  • Verified Purchase
  • Recommended
The store department employees were rude and very unhelpful. I have a feeling that potatoes woul...
The store department employees were rude and very unhelpful. I have a feeling that potatoes would be able to better operate this store then the people there.
by
  • Verified Purchase
My husband is a retired carpenter and has done several jobs for friends and nearly always buys su...
My husband is a retired carpenter and has done several jobs for friends and nearly always buys supplies from The Home Depot and many times at this store. We have used Home Depot for some time , but when this store was built so close to our home, we were really pleased. We have purchased plants and yard equipment from the store, tools, flooring for the whole house, a refrigerator, dishwasher, a stove, washer and dryer and have been happy with the products we have purchased. When we have had a problem with a product they have always been extremely willing to take them back. We have appreciated the credit service we have used and just like being in the store because the store is always clean and things are displayed well and the staff are very helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
John D, >> was the employee that helped us today > he did a great job helping us get our new gril...
John D, >> was the employee that helped us today > he did a great job helping us get our new grill including loading our truck.
by
  • Verified Purchase
  • Recommended
the store was nice a isles were not to cluttered
the store was nice a isles were not to cluttered
by
  • Verified Purchase
Local store. Close to our home. Friendly staff. Highly recommend.
Local store. Close to our home. Friendly staff. Highly recommend.
by
  • Verified Purchase
  • Recommended
# 1 Home Depot store.
They have the best awesome associates that you will work with. Polite and clear to help with what you need. Courteous professional workers.
by
  • Verified Purchase
  • Recommended
I WENT TO THE LOCAL HOME DEPOT STORE TODAY, SAT, JUNE 3, 2017. THE HOME DEPOT ON 152ND, SPANAWAY...
I WENT TO THE LOCAL HOME DEPOT STORE TODAY, SAT, JUNE 3, 2017. THE HOME DEPOT ON 152ND, SPANAWAY. THE PARKING LOT WAS PACKED, BUT I DID FIND A SPOT, AND AFTER GETTING A FREE BAG OF POPCORN TO EAT WHILE I SHOPPED, I PROCEEDED TO FIND EVERYTHING I WENT FOR. I GOT GOOD ITEM LOCATION DIRECTIONS FROM THE POPCORN MAN. THE STORE WAS BUSY, BUT THERE WERE MANY CLERKS READY AND WILLING TO GIVE ASSISTANCE. MY TRIP TO THE HOME DEPOT WAS A GOOD EXPERIENCE, NOT QUITE LIKE MY USUAL SHOPPING TRIPS. (I AM NOT A GOOD SHOPPER, I JUST HATE TO TAKE THE TIME TO GO. THANKS HOME DEPOT FOR MAKING MY SHOPPING TRIP AN ENJOYABLE EXPERIENCE.
by
  • Verified Purchase
  • Recommended
The Spanaway store is very clean and it was very easy to find what I was looking for, which was a...
The Spanaway store is very clean and it was very easy to find what I was looking for, which was a large tool chest. The associate in the tool chest department was extremely helpful in helping us decide which was the best chest to buy for our amount of tools. This associate even helped us load this heavy two boxed tool chest into our truck and made sure the load was secure for travel. Excellent customer service. I would recommend this store to my friends as the best one to go to!!!
by
  • Verified Purchase
  • Recommended
Great customer service from Sarah in the appliance show room. I called about a hand truck that wa...
Great customer service from Sarah in the appliance show room. I called about a hand truck that was on the website and she checked it out for me and set it aside.
by
  • Verified Purchase
  • Recommended
The Spanaway WA Home Depot is the closest to my home . The service has been excellent by cheerfu...
The Spanaway WA Home Depot is the closest to my home . The service has been excellent by cheerful employees who appear to work as a team. At 74 years of age, I appreciate the friendly, helpful efforts by nice people to make my day pleasant.
by
  • Verified Purchase
  • Recommended
store is great - has items i need for home and appliance repair- customer service is always helpf...
store is great - has items i need for home and appliance repair- customer service is always helpful at this store and they help you find what you need - they know where most items are when you ask them.
by
  • Verified Purchase
  • Recommended
Very busy, but still get great customer service!
Very busy, but still get great customer service!
by
  • Verified Purchase
  • Recommended
Lori, A very helpful customer service representative that was challenged today by a few mistakes ...
Lori, A very helpful customer service representative that was challenged today by a few mistakes that others had made on our order. She was very thorough and took her time going threw our paper work. Lori made adjustments and fixed what she could. Thank you for all your help today and for going the extra mile to accommodate our needs.
by
  • Verified Purchase
  • Recommended
The service has been terrible the last month or so. New hires are ignorant about the products the...
The service has been terrible the last month or so. New hires are ignorant about the products they sell. It appears Home Depot has not bothered to train them about much of anything. There are few experienced people to be found to help find things or info on products. Better off asking other customers.
by
  • Verified Purchase
1 found this review helpful
Questions
If you have questions good luck finding assistance the staff seems to be in a constant hustle and who has time to stop and answer random question feels like your distracting or interrupting them but when you do track someone down ask a few questions to better gauge their knowledge I understand seasonal employees may not have the experience to answer all questions but that seems to be the majority of staffing these days. Also careful with your lumber picking remember it was a tree the day before and they won't return warped wood that dries fast.
by
    • Recommended
    Everyone here was great! I didn't know the names of things that I needed but with the description...
    Everyone here was great! I didn't know the names of things that I needed but with the description of my problem projects I got exactly what I needed to do the jobs!
    by
    • Verified Purchase
    • Recommended
    Always friendly staff. Helpful and courteous.
    Always friendly staff. Helpful and courteous.
    by
    • Verified Purchase
    • Recommended
    Great service and great community support!
    Great service and great community support!
    by
    • Verified Purchase
    • Recommended
    This Home Depot store is very good due the excellent employees they have on staff. The are friend...
    This Home Depot store is very good due the excellent employees they have on staff. The are friendly, helpful, knowledgeable and are always willing to help.
    by
    • Verified Purchase
    • Recommended
    GREAT PLACE TO SHOP
    GREAT PLACE TO SHOP
    by
    • Verified Purchase
    • DIY
    • Recommended
    While we frequent the store often for various project needs, the RENTAL DEPARTMENT IS OUTSTANDIN...
    While we frequent the store often for various project needs, the RENTAL DEPARTMENT IS OUTSTANDING. They will go over all equipment so you feel comfortable with it and make sure you leave with all that you need to make your rental time and project successful.
    by
    • Verified Purchase
    • Recommended
    Out of all the Home depots I like this one the best, the employees there are the best, this Home ...
    Out of all the Home depots I like this one the best, the employees there are the best, this Home depot is my Home depot.
    by
    • Verified Purchase
    • Recommended
    I like this particular Home Depot because I am able to get in and out quicker than other stores. ...
    I like this particular Home Depot because I am able to get in and out quicker than other stores. The people I have dealt with here are friendly and helpful.
    by
    • Recommended
    Love that Home Depot was opened out here in Spanaway. May not be quite as large as some others bu...
    Love that Home Depot was opened out here in Spanaway. May not be quite as large as some others but the people are great, prices too. Clean, well lit and always greeted by employees throughout the store.
    by
    • Verified Purchase
    Employees, like Cashier Alex today, are always friendly and willing to help. Store is usually ne...
    Employees, like Cashier Alex today, are always friendly and willing to help. Store is usually neat and inviting and it is very close to my home. There is a new Ace closer to me, but I have not had occasion to go there.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 529 reviews

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