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Showing 1-30 of 530 reviews
Aug 11, 2023
Spanaway Home Depot
This store always meets our needs and the staff are always friendly.
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Recommended
Jul 15, 2023
shed purchase
They nailed it between the Tough Shed breath and the Home Depot employees we were able to get the shed purchased
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Recommended
May 20, 2023
EXCELLENT CUSTOMER SERVICE
HAD A BAD EXPERIENCE WITH A PRODUCT YOU SELL. THE CUSTOMER SERVICE I RECEIVED RETURNING THE ITEMS WAS HOWEVER VERY PLEASANT. DANA AND AUSTIN WORKED HARD TO MAKE SURE I HAD WHAT I WANTED/NEEDED. THEY MADE IT EASY.
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Recommended
May 11, 2023
Excellent Customer Service
An employee in the outdoor shade department gave excellent customer service by helping beyond what I expected.
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Recommended
Apr 8, 2023
Mowers
Keep all mowers under cover or inside especially the zero turn style very expensive I did not want to purchase one that's sat in the weather and some were broke or missing parts
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Recommended
Mar 31, 2023
Customer care
Excellent service. Plenty of employees to adequately take care of customers
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Mar 30, 2023
Great HD Store!
Great HD Store! They actually have people that know what they're doing. Good stock, ample inventory & people who know how to find it. If they'd rehire a few more LIVE cashiers (as opposed to self checkout), they'd have the perfect Home Depot store.
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Recommended
Mar 27, 2023
Heat pump and install service
I had a York heat pump and air handler installed. I was heating with wood for over 25 years the guys at World Class Services a Home Depot contractor installed in 1 day . Wow what a difference it made steady heat all the time and I don't have to stoke up the wood stove twice a day now.
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Recommended
Mar 22, 2023
Great customer service
Had an abundance of left over flooring boxes to return. Dana was fast and friendly. He made the process very easy and smooth. Followed up with asking me about my project and if there was anything else I need while I was there.
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Recommended
Mar 13, 2023
Helpful employee
Michele helped me with my entry door purchase, went above and beyond to help with my transaction today.
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Recommended
Mar 7, 2023
Excellent customer service!
Went to purchase some Milwaukee tools over the weekend. I noticed HD/Milwaukee had a promo “Buy more, save more”, but somehow the system didn’t apply the savings during checkout.
I returned to store #4747 the next day to inquire about if my purchase the previous day qualified for the promo. I was assisted by two AWESOME HD associates, Brian & Beth, who went above and beyond to rectify the issue and also had me in and out within 30 minutes with a NEW TOOL! Much appreciated! Thank You!
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Recommended
Feb 1, 2023
Costumer Service
Employees we’re friendly and helpful. Great experience!
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Recommended
Jan 25, 2023
Great employees
I usually have a list of what I want. I can ask any employee what aisle I will find item. Saves me time that I'd be wandering around. As an elderly woman with bad knees this means a lot. Seems an employee is close by and I don't have to spend time looking for someone. Employees always have a smile.
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Recommended
Jan 25, 2023
Great place to shop.
Very friendly Staff, and always carry themselves in a professional way, eager to help customers
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Recommended
Jan 10, 2023
Great Place, Great Staff!!
This is a great location with everything you need for whatever project you're working on and the staff here is awesome....they're always willing to go out of their way to help, no matter what the project is, easy or hard, they're with you till the end!!
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Recommended
Dec 20, 2022
Wonderful store with very helpful staff
I shop Home Depot online as well as in the store. The Spanaway store is filled with employees who care about my needs and go above and beyond to get me what I need. I don't have names of all the staff who have helped me but Patty in cabinet design has been a lifesaver to me in planning my kitchen remodel. She is patient and accommodating when I have changed my mind about what I wanted and has come up with excellent suggestions for me to consider. She is more than willing to make my changes and has made my remodel project so enjoyable. She is wonderful. And, I am delighted to say that my experience with all the staff at this store has been great!
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Recommended
Dec 11, 2022
Great people work at this store.
They are always helpful and available. I don't have to look for someone to help me at this Home Depot.
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Recommended
Dec 7, 2022
Excellent check out for Veterans
Ease of access for products. Items that were needed were already precut, such as the Black ABS 4" PIPE. The various types of end caps are well organized, easy to see, and reasonably priced. They are in the isle no problem accessing. The septic agent purchased is Industrial Strength. Added it into the septic and boy'oh! it went to work immediately. Excellent product.
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Recommended
Dec 3, 2022
LED light man Vince
Vince helped me with troubleshooting my LED Bluetooth Bulbs . The color pallet of the bulbs did not have the full spectrum . I assumed it was me not understanding the lights operation. Troubleshooting from restarting the bulbs with long wait times, changed the fixture , moving the bulb to another socket , checking the remote for the bulbs for sticky keys and last calling the customer support.
Walked into the local Home Depot with finding the light experts . I find no one there at the moment but Vince comes out as passer by with orange apron as well as Christmas lights on his person . I shoot the problem to him and see what he knows . He moves a whole section of shelf to help get to the booth to test lights. We exchanged the bulbs and tested them all. In awe we both realized it's not the user but the bulb. As we started and cycled through the bulb a multitude to times . He then give me a new set of bulbs moments after . Best guy to definitely seek LED light setups . Would go through again to find him again .
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Nov 26, 2022
Knowlegable Employees
The Home Depot employees appear to be well qualified to do their jobs because they all know the answers to my questions.
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Recommended
Aug 27, 2022
Don’t shop here.
This store doesn’t have any “experts” as they call them, who actually know what their are doing/saying/recommending. Go in there knowing EXACTLY what you’re going to buy otherwise they will up sell the most expensive item even if it’s not the correct item you need. Then, filled with condescension, they will belittle you for having any questions at all and practically push you to the checkout counter so they can move on to the next customer. So much for the “experts” they claim to hire. This store is a joke, and I will definitely be shopping elsewhere in the future.
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Aug 3, 2022
Virtual id card
You need to go back to the military id card and get rid of the virtual id card. For example my phone will not load you app in the store so I can't get my military discount
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Jun 10, 2022
Excellence customer service in the Rental Tool Department.
Excellence customer service in the Rental Tool Department. Want to highlight the outstanding service provided by Aundres Bush.
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Recommended
May 30, 2022
Military discount
Home Depot does not offer military discount on sale items.
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May 2, 2022
Too busy to help customers
Some employees are very good and dedicated, but many do not know what they are doing. Store must have gotten a very large shipment because the isles were cluttered with product everywhere.
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Apr 13, 2022
great place to shop
i buy every thing i need at this homedepot. great people
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Recommended
Apr 10, 2022
NOT WORTH THE TRIP
MANY EMPLOYEES ARE CLUELESS AND NOT KNOWLEDGEABLE AS TO WHERE TO FIND ITEMS OR ANY THING ABOUT THEM.
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Apr 6, 2022
Short Staffed
Went in to buy a refrigerator and it was like pulling teeth to find someone who was qualified to write up our order. Once we got the right person, things went much more smoothly, but it was frustrating that we had to ask for help several times. We've always had good service at the store previously.
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Recommended
Apr 4, 2022
Discrimination AGAINST veterans
HD's choice NOT to honor the 10% discount for disabled veterans just because we don't have a smart phone is BULL. Depot can kiss my business good by, and I'm telling everyone NOT to shop there.
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Mar 24, 2022
Paint debacle
needed a can of paint mixed to match the color I already had (brought in existing can/color to match) the young man at the counter was less than helpful when I was asking questions and then later after I had gotten the first coat on, I realized the two colors were close but NOT the same. Very frustrating!!!