#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(407)498-3262

Tool & Truck Rental

(407)498-3268

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4560 13th Street

Saint Cloud, FL 34769

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 733 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (733)
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Showing 1-30 of 733 reviews
Brilliant service
needed help sourcing a hot water tank asap.Normary and Andy took control and arranged payment and delivery for the same day [sat] Easy 5 stars from me
by
    • Recommended
    Patio furniture
    A year ago, I bought a patio furniture. I am so happy with the quality and the overall look of the chairs and tables that I am planning to buy one set for my daughter.
    by
      • Recommended
      GREAT CUSTOMER SERVICE
      Nelson & Pete in Appliance Dept are the best. Very knowledgable and great customer service. Very rare!
      by
        • Recommended
        Went for one appliance came out with two
        The associate was very knowledgeable about the item we were searching for. Gave us different options in brand, prices, warranty, and installations.
        by
          • Recommended
          Customer service
          The young man who handled me, for this return. So knowledgeable and so courteous and made my return happen. Despite me forgetting my wallet with EVERYTHING
          by
            • Recommended
            Great customer service
            I am pro customer,I buy bulk buying,home depot always gave me better pricing
            by
              • Recommended
              Lillian and Jacqueline were fabulous
              My husband and I were buying a grill- we noticed a price discrepancy; we asked a few associates- they didn’t know, and they did not seem interested in helping us, but Lillian and Jacqueline were VERY helpful in getting us the information and got us checked out! They deserve to be recognized- they saved you a $500 purchase- we almost left the store because no one else would help
              by
                • Recommended
                Great features!
                I am very satisfied with the purchase made.
                by
                  • Recommended
                  Needs better customer service
                  There is never anyone available when help is needed. There should be at least two people working on the floor at any time there are too many questions that need to be asked of an employee or some type of other help needed. I worked for a competing store for 18 years, I know my way around a lumber store. But once in a while it would be nice for someone to approach me and ask if I need help...even grayed hair old women are consumers, not just men!
                  by
                    • Recommended
                    Good Experience
                    I have always found what I was shopping for. Employees are always ready to help you!
                    by
                      • Recommended
                      Stay away
                      I’m disabled and receive such discrimination from employees here that it is physically painful for me to shop here. If you have to have something from Home Depot use the internet. Visiting this location would be a mistake.
                      by
                        Easy and quick
                        We found everything we needed and the checkout was quick
                        by
                          • Recommended
                          In stock items
                          This store almost always has items in stock, I was looking for something and 2 other stores were showing it in stock, however when I arrived the item was not in stock, very frustrating so I was very pleased to find it at this location.
                          by
                            • Recommended
                            Good customer service
                            Jimmy helped me find what I was looking when there was no one else in department.
                            by
                              • Recommended
                              Friendly Employees
                              The St. Cloud Home Depot has the friendliest and most helpful employees. Every time we go in it is such a pleasant shopping experience. There are always employees to help us when needed.
                              by
                                • Recommended
                                Emilio the Supervisor in the Garden Center
                                The Garden Center is where Emilio helped me and he was so happy to go above and beyond for me.
                                by
                                  • Recommended
                                  Great service
                                  The quality of the product and features showed by the saler
                                  by
                                    • Recommended
                                    Great Shopping Experience!
                                    I received excellent customer service at this store while setting up a charge card account and while making a purchase. The Greeter, Cashier Odelle, and Lumber Manager were all exceedingly helpful, patient, kind, and friendly. Shopping here is always easy and satisfying. Love this store!
                                    by
                                      • Recommended
                                      A lot of things!!
                                      Awesome and amazing store
                                      by
                                        Great shopping experience
                                        The staff at this location are great.Very friendly and have gone above and beyond to assist me when i visit.
                                        by
                                          • Recommended
                                          Great service from Lexi
                                          Trying to find pegs was a difficult task until I found Lexi.she took to the time to walk me to the item and she did it with a smile and then she help me also to check out. Lexi made me feel special even though it was a small purchase. Lexi was awesome!
                                          by
                                            Customer service
                                            The Cashiers were very helpful especially this woman named Layza. She was very nice and friendly to me and provided me the help I needed. Even though the store very packed and chaotic she still answered all my questions I had and I appreciate it.
                                            by
                                              • Recommended
                                              No prices, a mess, and sales don't even ring up correctly
                                              I'm not coming back to Home Depot. None of the items I came for had prices. It was a WASTE of gas and time. Go somewhere else, unless you want a headache
                                              by
                                                Ritired
                                                This customer chose to rate the product and not provide text.
                                                by
                                                  Poor managment
                                                  Other than the guy in appliances the employees do not care
                                                  by
                                                    This location is utterly shameful.
                                                    Their Manager can't seem to perform the basic skill of Inventory Management. I have consistently and constantly encountered this exact problem at this location. Online inventory shows multiples in stock but in actuality there is none. I have complained directly to this Manager on numerous occasions and yet she has done absolutely nothing. In fact I feel that their inventory issues have even gotten worse as of late. This is an absolutely pathetic way to manage a store for professionals. On a specific order, I tried two weeks ago to order for pickup and it was cancelled due to incorrect inventory. The Manager said she would correct their inventory and order more in and it would take 7-10 days to replenish stock. Two weeks later and their inventory is still incorrect, I have another cancelled order, and I'm left still needing product. This Manager needs to be fired and a Corporate Trainer brought in to fix this location.
                                                    by
                                                      Good Service
                                                      Good service and very kind employees.
                                                      by
                                                        • Recommended
                                                        Great Service!
                                                        Layza was helpful while also providing me with a fast and speedy checkout.
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          I was struggling to find garden tools and when no one else could help me this young lady named Leea was so nice and helped me find them
                                                          by
                                                            • Recommended
                                                            MY HOME DEPOT
                                                            ALWAYS NEW EXPERIENCE CAUSE THE STORE LOOKS DIFFERENT EVERYTIME MEANING IT LOOKS LIKE A NEW STORE ALL THE TIME. ASSOCIATES FREINDLY READY TO HELP!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 733 reviews

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