#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(407)498-3262

Tool & Truck Rental

(407)498-3268

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4560 13th Street

Saint Cloud, FL 34769

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 733 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (733)
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Showing 1-30 of 733 reviews
Would like to take time to write a thank you to all the employees at St. Cloud Home Depot. I know...
Would like to take time to write a thank you to all the employees at St. Cloud Home Depot. I know we are going through hard time with COVID 19 right now but the job you guys are doing is second to none! Thanks for all your efforts and all that you do for our community.
by
  • Verified Purchase
  • Recommended
VERY FRIENDLY INFORMATIVE STAFF
VERY FRIENDLY INFORMATIVE STAFF
by
  • Verified Purchase
  • Recommended
From the moment you enter the store you get a good feeling people are very helpful and if they do...
From the moment you enter the store you get a good feeling people are very helpful and if they dont know the answer they find someone to assist you the store is clean and there is always one lady her name is Evelyn ,short hair this lady will go out of her way to help and of course the tall lady that's always trying to get me to test my water ph very persistent God bless her I truly enjoy visiting this store
by
  • Verified Purchase
  • Recommended
Great Customer service.
Great Customer service.
by
  • Verified Purchase
  • Recommended
Very helpful Representatives going above and beyond to make your shopping experience pleasant and...
Very helpful Representatives going above and beyond to make your shopping experience pleasant and efficient!
by
  • Verified Purchase
  • Recommended
overall the store has improved over the past few months but checkout is a problem. They add many...
overall the store has improved over the past few months but checkout is a problem. They add many self checkouts but they are never open. They are also having a poor supply of lumber and the quality is getting very poor at best. I am hoping this is just a temporary thing.
by
  • Verified Purchase
  • Recommended
The employees is very professional and friendly good service
The employees is very professional and friendly good service
by
  • Verified Purchase
  • Recommended
People all are friendly and very helpful.
People all are friendly and very helpful.
by
  • Verified Purchase
  • Recommended
Great store, come and get what you need. Friendly staff and good products with good prices.
Great store, come and get what you need. Friendly staff and good products with good prices.
by
  • Verified Purchase
  • Recommended
The store has improved overall and it appears to have more employees that can talk to you. The p...
The store has improved overall and it appears to have more employees that can talk to you. The problem you will have is that they have a ton of self-checkout registers but they are always closed unless they have an employee manning the register (defeats the whole self-checkout) because of this you will wait in line for some time.
by
  • Verified Purchase
  • Recommended
Miguel was great at helping me. Answering all questions. He was a great help.
Miguel was great at helping me. Answering all questions. He was a great help.
by
  • Verified Purchase
  • Recommended
I always find the products I seek and the staff is always willing to help me locate items I can't...
I always find the products I seek and the staff is always willing to help me locate items I can't find myself.
by
  • Verified Purchase
  • Recommended
Either the employees need more training on the use of your computer checkouts, or the computer pr...
Either the employees need more training on the use of your computer checkouts, or the computer programming is majorily flawed. There is no reason it should take an hour to checkout when purchasing a microwave, and trying to use a HD 10% discount, along with a HD gift card. Finally not being able to use both, and just being able to use the discount. Fail, Home Depot
by
  • Verified Purchase
  • Recommended
Amazing job by will his knowledge in the paint is great good job
Amazing job by will his knowledge in the paint is great good job
by
  • Verified Purchase
  • Recommended
Associates answered all my questions about replacing my door hardware and assisted with contacts ...
Associates answered all my questions about replacing my door hardware and assisted with contacts for installation.
by
  • Verified Purchase
  • Recommended
Store clean and employee very friendly
Store clean and employee very friendly
by
  • Verified Purchase
  • Recommended
The store is nice.
The store is nice.
by
  • Verified Purchase
  • Recommended
At first I got a very bad experience with an employee from appliances calles "Allen" and after go...
At first I got a very bad experience with an employee from appliances calles "Allen" and after going to the manager "Ronald Potvin" and talking about the issue with him he made me feel welcomed at the store and got help from a very nice and polite employee called "Willie" from fencing. They made my new home shopping experience the best. Thank you!!!
by
  • Verified Purchase
  • Recommended
Overall this store is improving. Appear to be hiring more people and people who you can talk to ...
Overall this store is improving. Appear to be hiring more people and people who you can talk to and understand what you are asking.
by
  • Verified Purchase
  • Recommended
My review is more about the employees. Which to me makes a difference wether I frequent certain s...
My review is more about the employees. Which to me makes a difference wether I frequent certain stores. Employees were very friendly and went above and beyond. Especially Alfred...
by
  • Verified Purchase
  • Recommended
When this store first opened it was a shopping nightmare, they never seemed to have what you were...
When this store first opened it was a shopping nightmare, they never seemed to have what you were looking for and did not have near enough people to help you, I did most of my shopping at other places, now after a few years it has improved 100 percent. I now find it a very good shopping experience, in and out with what I wanted quickly, that is why I now shop at this Home Depot store
by
  • Verified Purchase
  • Recommended
Clean store with large selections of items that were easy to find.
Clean store with large selections of items that were easy to find.
by
  • Verified Purchase
  • Recommended
Cashier Yvette was very helpful and polite I think she should be given a supervisory position.
Cashier Yvette was very helpful and polite I think she should be given a supervisory position.
by
  • Verified Purchase
If you want reliable information in the tile department be careful... had we listened to the man ...
If you want reliable information in the tile department be careful... had we listened to the man in that department and kept the thinset mixture he recommended the large tiles we were putting up in our bathroom would have fallen off the wall! Luckily my husband called the product's manufacturer and asked for more advice - that's how we found out this guy had started us so horribly wrong. This isn't the first time the St Cloud employees have given horrible advice. Be careful, question the information given if you are working on any project!
by
  • Verified Purchase
THE STORE IS CLEAN AN THE CUSTOMER SERVICE IS FRIENDLY AND TALK SPANISH.
THE STORE IS CLEAN AN THE CUSTOMER SERVICE IS FRIENDLY AND TALK SPANISH.
by
  • Verified Purchase
  • Recommended
Jim in the paint department and Ruth the Service department cashier should recognised for job the...
Jim in the paint department and Ruth the Service department cashier should recognised for job they do in dealing with customers.
by
  • Verified Purchase
  • Recommended
I use the Home Depot app to find the products I need, sometimes I order in the morning and go to ...
I use the Home Depot app to find the products I need, sometimes I order in the morning and go to work, then pick up the package after work. These services are extremely helpful.
by
  • Verified Purchase
  • Recommended
Customer service was very Pleasant. Great deals on flowers that day.
Customer service was very Pleasant. Great deals on flowers that day.
by
  • Verified Purchase
  • Recommended
Store was clean
Store was clean
by
  • Verified Purchase
  • Recommended
Some of the Sales Associates do not do what they say they will do. We spent 45 minutes picking co...
Some of the Sales Associates do not do what they say they will do. We spent 45 minutes picking colors, material and style and it was never entered in to the computer from her notebook and she can't find it. After having the measurements done and going in to pay for the product the solution was to start over.
by
  • Verified Purchase
Showing 1-30 of 733 reviews

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