#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(281)279-0495

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

15505 Sw Freeway

Sugar Land, TX 77478

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 633 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (633)
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Showing 1-30 of 633 reviews
Find products easily after checking the App first and then and in the store, always can get hel...
Find products easily after checking the App first and then and in the store, always can get help from the friendly and warm hearted employee on site , and the store is clean and well organized , today thanks very much to Cashier Daisy for her great help to get my first home Depot card , always tthe first choice for my home improvement projects .
by
  • Verified Purchase
  • Recommended
The store was clean but the appliance department needed to have their displays in better working ...
The store was clean but the appliance department needed to have their displays in better working order -rubber gaskets were coming out of the appliance from another dishwasher close by or the appliance would not close because the bottom of the display was not properly installed. We could not get immediate assistance because there not enough employees working on the weekend. More people shop on the weekend because they are off work. We looked for an employee, both were busy, then had to page for an employee to come to the appliance section. After 10 or 15 minutes the gentleman showed us the difference between the dishwashers.
by
  • Verified Purchase
  • Recommended
Store staff of air friendly in-store is super clean and help me with my selections and getting st...
Store staff of air friendly in-store is super clean and help me with my selections and getting stuff off the shelf.
by
  • Verified Purchase
  • Recommended
If the lady in the plumbing department could speak English and understand English it would be a f...
If the lady in the plumbing department could speak English and understand English it would be a five. Not smart hiring employees who cannot understand English ! A little peeved.
by
  • Verified Purchase
  • Recommended
This is store has more products and options. There will be someone willing and able to help you....
This is store has more products and options. There will be someone willing and able to help you. The product and services were great
by
  • Verified Purchase
  • Recommended
Lucy was very professional!
Lucy was very professional!
by
  • Verified Purchase
  • Recommended
The manager Elaine shows top notch professionalism. That makes me wanna continue 2 shop here.
The manager Elaine shows top notch professionalism. That makes me wanna continue 2 shop here.
by
  • Verified Purchase
  • Recommended
Elaine was very helpful & professional!
Elaine was very helpful & professional!
by
  • Verified Purchase
  • Recommended
Helpful employees for a do it yourselfer. When I ask questions or need assistance employees are c...
Helpful employees for a do it yourselfer. When I ask questions or need assistance employees are courteous and helpful. I love the Behr paint products for their color selection and coverage! The paint dept rocks! I purchased a color I selected, then found out it was too light in the room. I took it back and additional darkener was looked up and added and I loved the results!
by
  • Verified Purchase
  • Recommended
First time buying an appliance at home depot, awesome experience ,very helpful employees. Thank y...
First time buying an appliance at home depot, awesome experience ,very helpful employees. Thank you!
by
  • Verified Purchase
  • Recommended
This is a great location to shop at. Friendly, attentive, and knowledgeable staff. Everything you...
This is a great location to shop at. Friendly, attentive, and knowledgeable staff. Everything you need is generally in stock at the amount needed. Highly recommend.
by
  • Verified Purchase
  • Recommended
No Customer Service Self service No Manager No employees working properly Employees not account...
No Customer Service Self service No Manager No employees working properly Employees not accountable Employees making fun customers No respect
by
  • Verified Purchase
Get more help on the floor. People of age, like me buy many products but need help at locating or...
Get more help on the floor. People of age, like me buy many products but need help at locating or simply carrying it to cart. Many times I've asked for help and associates say I don't work in this department. It doesn't mean your store is a bad store,your employees need to want to help. The employees make the difference.
by
  • Verified Purchase
  • Recommended
Love my neighborhood Home Depote!. Employees are super friendly & helpful, they go out of their w...
Love my neighborhood Home Depote!. Employees are super friendly & helpful, they go out of their way to help with all of your needs no matter how big or small!!!!!!
by
  • Verified Purchase
  • Recommended
Couuor, the staff, is very friendly and helpful.The reason I made up my mind to purchase 17 blind...
Couuor, the staff, is very friendly and helpful.The reason I made up my mind to purchase 17 blinds in Home Depot because of his clear explanation.
by
  • Verified Purchase
  • Recommended
People are friendly and helpful! The store is bright, clean and organized!! Easy and efficient to...
People are friendly and helpful! The store is bright, clean and organized!! Easy and efficient to navigate!!
by
  • Verified Purchase
  • Recommended
Great service and people to help! Thank you Krishauna and Pratok P for your kindness and profess...
Great service and people to help! Thank you Krishauna and Pratok P for your kindness and professionalism with my complex order! God bless you both!!! :-)
by
  • Verified Purchase
  • Recommended
Shantel is an energetic, friendly and professional person. If the culture of service at most home...
Shantel is an energetic, friendly and professional person. If the culture of service at most home depot was such to reflect such approach to customer service, home depot would be the chickfillet of home improvement.
by
  • Verified Purchase
  • Recommended
My wife and I came in looking for Umbrellas, we could not find them, Neil went out of his way to ...
My wife and I came in looking for Umbrellas, we could not find them, Neil went out of his way to locate them and get them down from the overhead. Also John the cashier was happy and friendly.
by
  • Verified Purchase
  • Recommended
This is daisy she’s amazing employee ever she help me allowed
This is daisy she’s amazing employee ever she help me allowed
by
  • Verified Purchase
  • Recommended
The employee they have are very helpful no waiting. They are fully staffed. In and out with no pr...
The employee they have are very helpful no waiting. They are fully staffed. In and out with no problems. I was very satisfied!
by
  • Verified Purchase
  • Recommended
This store is convenient for me to shop and has a variety of products to fit my needs.
This store is convenient for me to shop and has a variety of products to fit my needs.
by
  • Verified Purchase
  • Recommended
Excellent Customer service, Great Employees and better price of items.
Excellent Customer service, Great Employees and better price of items.
by
  • Verified Purchase
  • Recommended
Thoughtful and courteous employee assistance!
Thoughtful and courteous employee assistance!
by
  • Verified Purchase
  • Recommended
Drove to several main competition stores and hot bogged down with slow responses, screwed up pop ...
Drove to several main competition stores and hot bogged down with slow responses, screwed up pop so we came to you Thanks.
by
  • Verified Purchase
  • Recommended
if you need your item to be in stock, go else where. If you need assistance, be ready to help yo...
if you need your item to be in stock, go else where. If you need assistance, be ready to help yourself!
by
  • Verified Purchase
1 found this review helpful
If you need anything in electrical department, you should ask for Grace. She is wonderful and kno...
If you need anything in electrical department, you should ask for Grace. She is wonderful and knows her product. And if you need anything in gardens, you should ask for Pam. She knows her stuff and will give you great advices.
by
  • Verified Purchase
  • Recommended
Purchased mulch for my lawn. Waited forever to have someone load the mulch and could not get any ...
Purchased mulch for my lawn. Waited forever to have someone load the mulch and could not get any assistance even though numerous employees were stocking and doing nothing to acknowledge the request for assistance. I had to request a refund after waiting for almost 40 minutes. Several employees were not even capable of loading anything due to their age and those that were ignored any announcements for assistance.
by
  • Verified Purchase
go to the appliance department and ask for Jocelyn she was patient and spent 1 1/2 hrs with me mo...
go to the appliance department and ask for Jocelyn she was patient and spent 1 1/2 hrs with me most people in appliance departments don’t have a clue !! again thank you Jocelyn !!!!
by
  • Verified Purchase
  • Recommended
The employees at this store are always ready to help me find whatever I need. The gardening cente...
The employees at this store are always ready to help me find whatever I need. The gardening center is outstanding. Great place to shop!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 633 reviews

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