Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
Dec 9, 2019
excellent
excellent
by
Verified Purchase
Recommended
Dec 3, 2019
The associates at Summerlin store are very helpful and go out of their way to help you to find wh...
The associates at Summerlin store are very helpful and go out of their way to help you to find what you need and suggest items you might like better. I think is the best Home Depot in Las Vegas
by
Verified Purchase
Recommended
Nov 27, 2019
Shopping for a Christmas tree. Pete D-28 was so helpful to locate the box and carry it up to the ...
Shopping for a Christmas tree. Pete D-28 was so helpful to locate the box and carry it up to the counter and then out to my car. I appreciated the great service!
by
Verified Purchase
Recommended
Nov 23, 2019
Store has a very good customer service experience! Always a good place to shop when I'm working ...
Store has a very good customer service experience! Always a good place to shop when I'm working on a project at home. Prices are superior to the "other big box store" in my opinion...for the same item! Never a hassle to shop here, and they'll return items if you don't have the receipt, just need the credit card. The other store doesn't do that.
by
Verified Purchase
Recommended
Nov 21, 2019
I needed help with a painting project, I went to the Painting Dept. Jim was extremely courteous a...
I needed help with a painting project, I went to the Painting Dept. Jim was extremely courteous and knowledgeable. he helped me step by step with such dedication and enthusiasm!. The cashier Ms Nahoku, From Hawaii was extremely helpful and patience! great team @ HomeDepot @ Summerlin! Great experience!
by
Verified Purchase
Recommended
Nov 20, 2019
Great location. Very clean and friendly service.
Great location. Very clean and friendly service.
by
Verified Purchase
Recommended
Nov 20, 2019
Best Customer service EVER!!! Had a wonderful experience with the return of a product that we had...
Best Customer service EVER!!! Had a wonderful experience with the return of a product that we had installed that turned out to be defective. Can not say enough great things about the orchestration of the return and repair in such a timely manner. The employees were caring and made sure that our needs were immediately addressed. Wonderful experience. Refreshing to deal with a staff of individuals that really cared about satisfying our need! Cant say enough great things about this store and its employees!
by
Verified Purchase
Recommended
Nov 15, 2019
Great people and always helpful.
Great people and always helpful.
by
Verified Purchase
Nov 10, 2019
All the HD store are very comfortable and furnished for a business man like I am in purchasing it...
All the HD store are very comfortable and furnished for a business man like I am in purchasing items and materials for most of all the project my company is working on.
by
Verified Purchase
Recommended
Nov 4, 2019
Not my regular Home Depot because of distance from my home, but the staff (Jake D28) gave me abov...
Not my regular Home Depot because of distance from my home, but the staff (Jake D28) gave me above and beyond service.
by
Verified Purchase
Recommended
Oct 27, 2019
Such helpful and friendly staff. Pointed me in the right direction first time and was helpful at ...
Such helpful and friendly staff. Pointed me in the right direction first time and was helpful at the checkout as well. Very knowledgeable staff. Always find what I need and then some things I couldn’t live without!
by
Verified Purchase
Recommended
Oct 24, 2019
It was a great experience. The guy that helped me, Ryan was very determined to do everything he ...
It was a great experience. The guy that helped me, Ryan was very determined to do everything he can for me, and spent a half an hour on suggestions and cutting rope for me.
by
Verified Purchase
Recommended
Oct 7, 2019
grate customer service
grate customer service
by
Verified Purchase
Recommended
Sep 2, 2019
Excellent store. Employees are friendly, courteous. and respond quickly to your needs. Can't say ...
Excellent store. Employees are friendly, courteous. and respond quickly to your needs. Can't say enough about my experience at this store.
by
Verified Purchase
Recommended
Aug 25, 2019
i prefer this store because content is well organized and store staff courteous and knowledgeable!!
i prefer this store because content is well organized and store staff courteous and knowledgeable!!
by
Verified Purchase
Recommended
Aug 25, 2019
The store was clean and employee are friendly.
The store was clean and employee are friendly.
by
Verified Purchase
Recommended
Aug 20, 2019
The staff at this particular Home Depot is always willing to walk you through any of your needs....
The staff at this particular Home Depot is always willing to walk you through any of your needs....
by
Verified Purchase
Recommended
Jul 30, 2019
The store is designed to be easily navigated. Floor personnel have great customer attitudes and a...
The store is designed to be easily navigated. Floor personnel have great customer attitudes and are very knowledgeable about their specialties. Many are cross-trained in different areas of home repair and products.
by
Verified Purchase
Recommended
Jul 30, 2019
No customer service help in power tools. Horrible selection and options of tool brands and parts.
No customer service help in power tools. Horrible selection and options of tool brands and parts.
by
Verified Purchase
Jul 26, 2019
Great store and good help always welling to Help
Great store and good help always welling to Help
by
Verified Purchase
Recommended
Jul 21, 2019
Great store.
Great store.
by
Verified Purchase
Recommended
Jul 20, 2019
John in plumbing is extremely helpful and will take the time to help u find the things u need.
John in plumbing is extremely helpful and will take the time to help u find the things u need.
by
Verified Purchase
Recommended
Jul 19, 2019
our Summerlin Home /depo is pretty good but sometimes the service is lousy when you come in durin...
our Summerlin Home /depo is pretty good but sometimes the service is lousy when you come in during the evening hours, understandably employees are gearing to go home. but if you visit the store by day, the staff are generally very friendly. the staff likes to chat with customers. they are helpful. but of course there are times that no one is around to help you.
I am a customer service employee too. and we have a standard greeting we use every time we see our customers. And we are scored by how we deliver our greetings, it is a monthly thing that we go thru as part of our training.
home depot should have this too but maybe because of turnovers in this industry is heavy, it's a mute point.
by
Verified Purchase
Recommended
Jul 18, 2019
Courteous and knowledgeable staff in a clean well lighted and well stocked store.
Courteous and knowledgeable staff in a clean well lighted and well stocked store.
by
Verified Purchase
Recommended
Jul 17, 2019
ALWAYS has what I need
ALWAYS has what I need
by
Verified Purchase
Recommended
Jul 16, 2019
Staff is very knowledgeable, friendly and professional. Neyda is the best !!!
Staff is very knowledgeable, friendly and professional. Neyda is the best !!!
by
Verified Purchase
Recommended
Jul 13, 2019
Very clean. Employees very nice and they really know how to help. Nice location and parking alw...
Very clean. Employees very nice and they really know how to help. Nice location and parking always available very goo park lot location.
by
Verified Purchase
Recommended
Jul 12, 2019
This Home Depot has the friendliest employees! They’re always eager to assist its and briefly ch...
This Home Depot has the friendliest employees!
They’re always eager to assist its and briefly chat with!
Merchandise is always in stock and very neatly displayed with clear pricing.
My wife loves coming to Home Depot with me......always interesting new products, home furnishings, ideas!
by
Verified Purchase
Recommended
Jul 11, 2019
If you need an appliance do yourself a favor and see Amber Mical. She is knowledgable and really ...
If you need an appliance do yourself a favor and see Amber Mical. She is knowledgable and really pleasant to work with.
by
Verified Purchase
Recommended
Jun 22, 2019
Great location access. Friendly folks, larger enough for a competitive selection of Hardware Item...
Great location access. Friendly folks, larger enough for a competitive selection of Hardware Items.
Been shopping there for about 8 years.