Reviews for Trotwood #3856

if you know what you want and where it is or don't mind looking you are fine otherwise go somewhere else. The last 3 times I have been there is a joke. Couldn't even get a 4x8 sheet cut in half properly . Well it's close enough was the reply. 4'6' isn't half. Then tried to special order some composite decking and was told it was $1 each for a 1' board. That is a sample I told them. I need 8 and or 12ft boards and get told they don't make anything but the 1ft. Really!

I went in to get a measure for a tile install. The workers didn't know where to send me and, after having a

Excellent service from Irma Williams!

I am buying vinyl floor planks for my home. Have not been installed yet. I believe the store stands behind their word that I will be completely satisfied.

I needed help returning a purchase. Then finding another item. I thought it would be difficult for me but the employees made my experience great.

I have shopped Home Depot for several years for all of my projects. I always shop the Trotwood location, very helpful and friendly staff.

I had no problems finding items in store or receiving help

The manger Reggie was very Kind! Help me with what I needed! Also Kristen Redmond and also Ryan were all very kind! And very helpful and answering any questions I hade and problems I needed Help with! I brought a washer dryer and pedestal! I will always SHOP AT THIS HOME DEPOT STORE!

We purchased a microwave on sale and the sales associate was very knowledgeable about the product.

Went to the store to get a small space heater but couldn't find them. Asked an employee where they were and he directed me straight to them. Kellie the cashier was very friendly and polite and did her job well.

Customer service at this store is crappy at best. They would of gotten no stars but I had to do one. I told the clerk 3 times we had the veteran discount and still never received it. No help loading 9 bags of dirt.

I had several returns that Aubri helped me with. She's a great example of how a professional should be.

The employees at this location are the best. Everyone there are extremely friendly and helpful.

I had a problem with a previous purchase, Aubri took care of the problem, Thank you !

Rose was extremely friendly and was helpful scanning my elderly Mother’s items at the self checkout . She talked to us as if we were old friends.

I am thank for that the Trotwood Store honored the flyer for a Terra Cotta Planter I rushed over to purchase. The sales associate was willing to pullout the planters that were out of my reach. I needed 10 of them. I was glad it was shared that another store may also have some left. At the Miamisburg store they had 1 planter left. Great I only needed 6 more. I drove to the Beavercreek location and the Garden area Associate checked the flyer, got 6 pots for me. When I got to the Service Desk I was worn-out (due to auto accident I (use a Cane for now). The rude gentleman at the counter called another over to view the flyer and the picture matched the planter pot. The one at the resister felt the pot was wrong. I pushed back to the area ask the young lady to double check it item number. She was watering the plants before and worked in the area. I went back to the service desk and the 2 guys still felt that the pot was called for a 15 inch pot. . . the pot only went up to a 14 inch. I had purchased the 6-8 inch type and the 14 inch from the other 2 sister-stores, EVEN with the flyer matching the picture, the label on the garden center shelf, and my receipt from 2 other stores that show I had purchased the same item at 2 other locations they would not allow me to purchase the 6 planters I needed for my plants. I left VERY DISAPPOINTED, that I had drove across town in different directions. To be turned away. I wish I could attach a picture of the planter pot. I know these 6 pots were the $14.98 Pots. I spent Time, Gas, and pain because I wanted the fliers all in the same type of Pots. I like Shopping at Home Depot and will try to NEVER shop at the Wilmington Pike/675 location again. I will try to find another Planter to match and request a Manager for the final word. I left thinking “Why did the 2 men act like this”. I will stick my shopping to Salem Ave. so my time, gas, and shopping won’t be wasted. RUDE employees will turn you off and send you to look for another Store to shop. I left thinking about how bad I was treated. My money will be spent where I am appropriated. I still am in need of 6 more Terracotta Planters. I guess the planters were more important to them that allowing me to purchase. I should be given a coupon to purchase at a discount now for all I was trying to do was BUY my pots for the patio.

Aubri is a very pleasant and proficient employee! Such a nice experience with her helping me on matters i was not experienced in!

Staff is readily available and knowledgeable. Store is super clean and organized.

I have nothing but respect for all employees in this store! I love coming here with my many questions from a clueless customer with tons of projects and ideas to very patient and caring employees! Love it!

Great team! Very helpful every time I'm there.

The heart of customer service is still present. Veda at the Trotwood Home Depot assisted me immediately. Even after I misunderstood her directions. She actually walked me to the item I needed and helped me look for what I needed to ensure I purchased the correct item.

Purchased equipment and materials to install a kitchen counter top. Cost was reasonable and countertop was beautiful.

Everything I need in stock!

Thank you Barbara and all cashiers for your help! Thank you to all the employees that helped us find what we needed! You guy's are awesome!!

Rob, Terry, and Jason are ON IT! Can't thank them enough for their time and help with whatever I need. The Trotwood Home Depot has an awesome Pro Team!

Kiwi was so helpful and enjoyed his enthusiasm.

I bought a stove today from the Home Depot 5200 Salem Ave. Trotwood Ohio 45426. I was waited on by, Irma Appliance Specialist. She was knowledgeable and friendly.

The dewalt tool deals at Home Depot are great

I usually can find what I need here and the staff is very helpful.

I have had great experiences at this home Depot. The staff is always friendly and very helpful. The only issue I have experience was occasionally not having a few products in store that online says is available. They staff however are wonderful and very helpful