Reviews for Woodland #1068

Clean and nice employees!

Find just what you need for your home or garden here. This store offers quality customer service and a great selection of products.

NONEXISTENT customer service. Employee's only job there is too avoid helping their customer's they work hard at that. Its basically a social gathering. Products on carts, lumber department was unorganized, scrap lumber on floor really unsafe! There were 3 employees in that dept. having a great time and getting paid for it. WHAT are they there for? This place is a joke, if I had assistance I probably could have found what I was looking for. Had a wonderful, friendly, and pleasant cashier ADRIAN.

Always helpful especially Loretta. Ask for her if you need anything

My local store only has one cashier on the weekends. I resent having to work for Home Depot by ringing up my own purchases. I worked my way through college as a cashier so I would have a better job. Now if I want to buy something at Home Depot, I have a choice of waiting in line for half an hour or working for free for the company as a cashier. I would refuse to purchase items there but it's the only hardware store in town. I would urge all customers to complain about the lack of cashiers and REFUSE to volunteer their work to the store. If we must ring ourselves up, then at least we should get a discount for using the self-service registers. The other problem is that it's pretty much a self-service store. If you can't find something, good luck finding a clerk to ask, and even if you do, it's likely that the clerk won't have any idea where to find what you need.

I think this store has good customer service at least the 3 people that helped me went above and beyond helping me out at this store. I would like to give a shout out to Norma, Evelyn, and Veronica.

Shopped here a few days ago. While no doubt others who work at this store are customer focused, Amy in appliances is knowledgeable, demonstrates caring listening, and is overall a top-notch associate who is neat in appearance and smiles. Amy integrated her insights of the appliance being requested with her positive energy in a welcoming manner which aided in a positive shopping experience. She is a team type of person who did not mind inquiring of another associate for the answer to a question I asked. My family is already pleased with performance of the appliance purchased, and thank you Home Depot for having Amy representing you.

Lily, was great to work with when my wife and I were looking for new appliances! she answered all of our questions very patiently and guided us on were the best appliances to purchase based on her experience and reviews

Employees are always very friendly, knowledgeable and eager to help.

THE CUSTOMER SERVICE PROVIDED BY ROSS WHEN CHOOSING A SCREEN DOOR WAS PHENOMINAL! THE KNOWLEDGE BASE HE PROVIDED LED US IN MAKING AN INFORMED DECISION. WE LEFT THE STORE ECSTATIC AND CONTENT THAT WE CHOSE THE DOOR THAT WAS ESTHETICALLY APPEALING AND MET OUR SECURITY NEEDS. ROSS WAS PATIENT WITH OUR INDECISIVENESS AND POINTED US IN THE RIGHT DIRECTION! KUDOS TO ROSS AND THE STORE MANAGER WHO INFORMED US ABOUT THE SURVEY IN ORDER TO ENSURE THAT GREAT CUSTOMER SERVICE DOESN'T GO UNNOTICED.

Electrical department is very nice Custumer service organized easy to find everything I like this Home Depot is 3 diferent people working on this Deparment and the 3 are good helpful when I have questions or finding material Eveline,Norma and Debra very good Custumer service and faster

Please promote Jasmine and Christina and don't let them leave!!!

Employees and Associates are very helpful, they always welcome you with a smile and ask you how they can help you. The store is very clean and products are easy to find. Associates at the paint department or any other department are helpful and answer to you any doubt or question you have. It looks that they have knowledge of the product they are selling.

Was helpful. I have wanted a new door for many years, but have an oversized weird measurement so never had. Finally decided to bite the bullet and the door team made it very easy to go through the process! I will definitely be back.

The store is always clean and customer service is the best.

The pro desk at Woodland was awesome especially the gentleman whose name is Lance who helped me figure out my materials and gave me some tips on how to do my project. I left the store confident that I could do this project myself

If your looking for the best selection in Flooring and the best price for your project ask for Hanna she very friendly and knows her stuff.

Very clean and everyone was very friendly also ready to help.

Had a issue with a return. Sales rep, Dewayna, stepped in and resolved the issue. Very happy as a result. Thank you Dewayna!

Well-run store and one to which I will return.

great

I was in the store about a month ago i needed 40 sheets of osb plywood,i asked a gentleman working there for assitance,his response was that he was on his lunch and that he wasn't able to help but would send someone to assist me,i was waiting for more than 20 minutes and no one ever showed up,so i went ahead and asked one of the cashiers and told me she would call someone else so i thanked her for that but in about 5 to 10 minutes she was the one who actually offered to help me,that really surprised me because not only did she help but it was really unfair but also unexpected that a woman would have to help me lift all the material,it was not fair for her,but eitherway thank you so much for your help.att her name is Erika

Huge thanks to Rocio! Great help!

Cashier Melissa was very Very pleasant and helpful.

The store is always neat and clean, there are plenty of associates to assist customers and products are typically in stock or available within a short time. There are many associates who are helpful with specific trade knowledge which is often a way to trouble shoot problems before they happen.

one of the best home depot thank you

Store was very clean and got excellent customer service

Found what I needed with the immediate assistance of store personnel. Quick and easy experience.

The reason I rated this store as not excellent is the lack of customer service. If you know what you want great! If you have questions -not so good. Finding someone to help is a really an iffy proposition. The best bet is to go up to the front desk and ask for someone to help you. This is usually enough to to get the help needed, but not always. I've been left standing in the aisle waiting and waiting - not an enjoyable experience.

I like the personnel at this store better than those at your other nearby stores.