Rated 3.9 out of 5 by 56
Rated 2.0 out of 5.0 by David Doggie Door Broke After 10 Weeks
Doggie door comes in three sections that are connected by rubber strips. Our 30 lb. dog loves to go in and out and it is well used. Within 10 weeks of door installation however, the rubber strip that joins the top section to the middle section started to crack open. I called Anderson and they are sending replacement doggie door (list price $101.86) because door is still within 1 year warranty. I think that I could remove and replace the rubber strip with only a screwdriver, but Anderson does not offer the rubber strips themselves for sale. Although I am confident that Anderson will replace this expensive part as often as it fails in the first year, I am worried that I will be paying $102 every 3 months after the 1 year warranty expires. I am anxious to see how long this replacement doggie door lasts.
April 10, 2015
Rated 5.0 out of 5.0 by Dudley A well built product
Installation was fast and easy, and the dog loves it!
July 8, 2014
Rated 5.0 out of 5.0 by Butch Smart purchase
My husband installed this door leading to our puppy's dog run about 3 weeks ago. She loves going in&out...in&out...in&out. She is a Siberian Husky, 5 months old, 30 pounds with a lot of energy. She slams through the dog door at full speed and so far, it is holding up well. Since the dog door is in 3 sections, it moves freely and it closes solid each time. I am pleased with the door.
October 23, 2013
Rated 2.0 out of 5.0 by Melanie Don't buy
Flaps on door keep coming apart. My dog runs through the door and the flaps break. Find one with a solid flap, not jointed like this one.
May 20, 2015
Rated 1.0 out of 5.0 by Melissa Poor product
the door is good but the DOG DOOR is not!! The gaskets that hold the dog door together tears very ez and the company does not offer replacement gaskets. I had to buy another Large Plastic Frame Pet Door and modified to fit in the existing door. additional 55.00
May 12, 2015
Rated 5.0 out of 5.0 by Sarah Who knew? 7 year warranty on the pet flap.
I bought my k900 pet door about 4 and a half years ago. I have two very active 50 pound dogs who are in and out of the pet door all day every day. The gaskets on the pet flap finally started to give way about a month ago. I tried to fix the flap myself because I had read the reviews on this site and didn't want to pay $100 for a new flap. After several failed attempts I finally broke down and called Emco. After 5 mins on the phone the representative registered my door and informed me that the pet flap has a 7 year warranty. I received my new pet flap within the week. I am very satisfied.
January 24, 2013
Rated 4.0 out of 5.0 by Paperwork Great Door, if you have a small or medium size dog
Bought this door on-line and picked it up at the store over the weekend. My brother and I installed the door in about 3 hours. It took a bit of work getting the door to line up correctly since my door frame is not plum.
It's not a bad looking door, but they could have spent a few extra dollars and used better trim molding around the door and nicer sweep panel.
My two dogs (20 pounds and 85 pounds) fit through the opening with no problems and they like going out whenever they feel like it now. Saves me and the wife from letting them out every couple of hours.
The flap area is a real quality piece and no air blows through. It comes with a slide in cover if you want to close off the opening.
August 14, 2013
Rated 2.0 out of 5.0 by garej704 Nice looking and easy to install but Dog Door Flap is a bad design.
I've had this door a little over a year and as others have mentioned in their reviews the rubber between the hinges on the dog door fail to hold up. I have had 2 replaced now in a little over a year that have separated and now I'm over a year since the purchase and Emco (Anderson) advises the dog door is only covered for a year. Not good since I've had 2 replacements and the original go bad in a little over a year, so that's 3 doors in one year. I wouldn't say my dogs use excessively either (Spaniel and Lab) and they kind of creep slowly through the door. This means none of the doors hold up for a long period of time. Now I'm left with either buying a new door from Anderson for $100 or installing a better one piece pet door from Ideal Pet Products that will hold up.
June 23, 2015