Rated 3.3 out of 5 by 4
Rated 1.0 out of 5.0 by SG Doesn't Lock!!!
Installer didn't test the handle or locking mechanism before installation and we found out after the fact that the handle and locking mechanism simply didn't work. I went back to Home Depot and they called the manufacturer. They sent a new handle and locking mechanism which I installed myself. The handle and lock worked fine for about a month. Now it won't lock again. I tried adjusting the height of the door, tried reinsalling the handle and lock. No luck.
The door appears solid and glides fine on the track. But the door is completely worthless if you can't lock it or the handle and lock are constantly breaking. I would not purchase this product again. It is not a good value for the price.
March 6, 2016
Rated 2.0 out of 5.0 by dditzler Good looking handle but very poor quality of door frame
I don't know why this is so highly rated. We just used this to replace an older door and I like the older door better.
The construction of this door is CHEAP. The nailing fin on this door is just three L shaped extrusions that you have to glue into the side of the door. Then this gets nailed on your house. So imagine having silicone all over the edge of the opening then precariously gluing in these flimsy strips with silicone then try to pick up the door and slide it into place. The nailing fins come off getting glue everywhere while you try to get it into position. The frame is so cheaply made that one screw and easily distorts the frame out of plumb so you have to be very careful when hanging in. There is no nailing fin on the bottom of the door. No good way other than just a bead of caulk for the weatherproofing at the sill. The nailing fin is not structural at all and if you miss one area of caulk then it's not weather proof either. Also the corners are just 45% bevels with no welding of the vinyl.
If I knew any of this I would have keep the old door in place. As it stands now I am considering just taking a loss and throwing this thing in the trash than to finish the installation and waste my time anymore. It slides nice and had a good looking handle but the construction is garbage IMO.
October 11, 2015
Rated 5.0 out of 5.0 by Handymom Beautiful.
This door is so beautiful when installed. Compared to other sliding doors this is hands down better quality and better looks. I had French style doors in my kitchen that we old and were not energy efficient and the swing of the door really took up to much room. I took them out and installed this unit and I couldn't be more pleased with the results. It made all the difference. You can tell that it seals really good so I am definitely looking forward to the energy savings and it also glides easily. It's both strong and sturdy. If you are looking for an affordable sliding door but don't wont to sacrifice looks and quality this is definitely the door for you.
July 23, 2013
Rated 5.0 out of 5.0 by PhiCen Warranty Service Is Fantastic!
I have had this door for nearly two years. While in the past I gave this door mixed reviews because it was difficult to open and lock. I recently called Masterpiece customer service and since there is a lifetime warranty on the hardware, and, I have had such difficulty opperating the door, they sent someone to my house to replace and adjust the hardware. It works perfectly now and they could not have been more accomodating!
March 11, 2012