Reviews for Alpena #2760

Always helpful, pleasant. Never had an issue with a return/refund.

I've been going to this home depot for 11 years and have always had excellent customer service, and am always satisfied with their products and if necessary returns are quickly and easily handled.

friendly service every time.

Bought some craft & shipping materials here as a freelance artist, and found most everything I needed! They have bubble wrap, shrink wrap, painters tape, and other things that can help you when creating & shipping paintings.

I've learned how to use the app to access surveys. Just open the app type in the word survey. Hit search. It will go right to the survey and open it. Put the user name and password given on the paper receipt or the online receipt. User ID: H9JX 128763 126100 PASSWORD: 22062 126003

It's not like shopping at your average hardware store. They have 'everything' you need for your home at this HomeDepot and more. The employees are all over to help out if you need it and very polite too. I feel very comfortable shopping here often as I need things.

The associates are always very friendly and helpful.

We shop there a lot as you always have what we need at a fair price

Outstanding service and knowledge of products

Always well-stocked, clean, and organized. Knowledgeable and friendly staff.

Home Depot MADE IT FUN TO SHOP, BECAUSE THE HELP THEY HAD; DAVE, TOM, AND JEANNINE MADE IT A FUN EXPERIENCE ! THEY ALSO HAD TOTAL KNOWLEDGE IN THEIR DEPARTMENTS THAT THEY WERE IN. THANK YOU Home Depot. JIM AND LINDA

it seems that this store is understaffed, it's hard to find help while shopping. They are always friendly once you find an associate.

GREAT HELP! GREAT SERVICE!

Chip was very helpful and answered all of our questions. He was wonderful

Need to carry more accessories for products sold at this site.

This staff is very friendly and helpful. I've always received great service!

Good points: Employees within the store, friendly, helpful and available. Each area the employee knew exactly where product was located and good knowledge when asked a question. We were looking for nails for the nail gun, furnace filters, flooring, lights, paddle fans, cabinets, appliances. Purchased it all except for the paddle fans/lights. At 75, moved slowly, but one young man Mike went over and above the duty for me and was happy to do it. Oh almost forgot, left my new gloves in the cart, and they saved them for me. Bad Points: Was not impressed with lights/ceiling fan area. Was not happy to see only one check out person.VA 10% did not apply to appliances. Very few floor samples.

All employees extremely helpful. Very knowledgeable regarding products.

Since retiring to this area 13 yrs ago I have visited this store for materials and advice over 50 times or 4-5/year. It is located 45 miles away. The big difference from other big box stores and brands has been the knowledge of their customer service employees and the “customer comes first” attitude in giving me the best service and value, especially with promotional offers.

This Home Depot in Alpena is bigger, cleaner, better stocked, and the employees are better trained in the knowledge of their products. Had no issues with getting the help we needed.

Bill in the window and door department was very friendly and helpful. He gave me options to decide on my purchase. Great asset to the company.

So many quality products and services provided!!! As a new home owner to the area this store will be getting a lot of my business!!

Very clean, helpful staff! Didn’t have to look all over for help! They were on the floor working! Unlike other Home Depot s were the staff was hiding and talking to each other!

Nice store with good assortment of stuff. Prices generally competitive. The location and parking are convenient. Employees always friendly

The store is clean, helpful and friendly staff and there is always ample stock

Awful shopping experience, more than once. Select employees are rude and not helpful, management/store items are not accounted for and its just a mess for the number of in stock vs stock on order coming in or going out unaccounted for. But quality of specific items and the way they come in (broke, etc) not acceptable. Seems to happen over and over. Granted there are a great handful of employees that are very helpful and friendly - always nice to see them.

Fabulous kitchen design staff! Knowledgeable, patient and fun to work with. Barbara has been great. Looking forward to continuing to work On this new cottage kitchen! Thank you!!

Good friendly service and nice and clean.

This store is typically well-stocked, the employees are usually quite helpful, and we love getting a Veteran's discount!

Mamagement cares and it is reflected in overall quality of employees and operations. This store runs like a well oiled machine. Always there and always knowledgeable within their respective departments.