Reviews for Coventry #4279

I bought 13 pleated shades for my Son's new house in October. I had the pleasure of working with Harold Hathaway (he's a flooring specialist, but excellent when it comes to pleated shades/blinds). He cut all of them to perfection! I wouldn't go anywhere else to have my blinds or shades cut. Harold is an asset to that store, and should be recognized for his performance!

Every time I shop in person and try to apply my Vets discount it says invalid but yet if I shop online, it will apply very embarrassing to be declined at the check out

After eventually finding help, Mike from loading got me some items from the top shelf. Despite obviously being afraid of heights and would much rather do anything than go up the stairs, shaking like a leaf in a storm he climbed up the stairs and got me what I needed!

I decided in a nice pad and carpeting. My husband and I were concerned about the transition strip and no one could ever show us or supply us with a photo of what it would look like. Finally we ordered the carpeting and scheduled the installation date with the installers and they never showed up or called to cancel. EXTREMELY AWFUL BUSINESS PRACTICE. COMMUNICATE WITH YOUR INSTALLERS NEXT TIME! HIGHLY UNPROFESSIONAL!!!!!!!!!!!!

this review is long overdue however, I just wanted to write in and let the management at Home Depot know how lucky they are to have Nick as an employee. My mother and I had gone into Home Depot looking for a pvc piece for a plumbing issue. Nick was not only helpful and knowledgeable but he was kind. Nick is not only an amazing employee but he is a wonderful person. We ended up talking with him for a little bit and he has overcome so much adversity in his life and yet he does not let it hold him back. Nick is an inspiration and truly just special. Home Depot is lucky to have him.

Go see Army veteran Gerald. He'll take care of you!

Came in to purchase lumber and soldering supplies. Thanks Johnathan for your help, this store has excellent employees!

My wife and I are updating our kitchen and have been to several local shops as well as teh 2 big box stores in our area. We met with design consultants from all and Scott Shaw in the Coventry RI store was a great resource. He guided us through the process answering a number of questions and making several changes adding a great deal of useful information that would have otherwise gone to the wayside. He made it about getting us the kitchen we wanted, not just about making the sale. The same can't be said for the other shops we worked with. This has been a great experience!

Ernie, Harold and Keith, the manager all took great care of me and went above and beyond with our large purchase tonight!

Kudos to Roberto and Mellissa at Prodesk!

Home depot is my new favorite store.

Not the worst experience, but the phone etiquette could be better with new employee

Very knowledgeable and responsive team at Coventry store.

Bought a washing machine from Harold, he is the very best. Excellent customer service skills. Home Depot will do well while Harold is there

George was EXCELLENT to work with...be sure to visit him in the Appliance Department

Every time I shop at this Coventry home Depot the people are very helpful and kind

Website sku and store sku were different. Sku covers several grades of same product. As i was traveling more than 2 hours I call to verify and the store failed in visually matching quality. The customer service rep refunded my purchase. He checked other stores and found the item in a store in CT. He called to verify item quality and quantity. He said he called the Orange CT store. Not convinced he had gotten an accurate answer I called the store myself only to find that there was no "janet" at that store and they thought she worked in the North Haven store. Had I not called I would have travelled to the wrong store which is 4 hrs drive from my home.

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Home Depot and stores in general need more employees like Brandon Hebert. Jumped right in and offered to help myself and a sales associate. Bottom line is he searched the store all over inside and out and found my Christmas Sheepdog :). This was the 4th store I visited and all other were sold out and store inventory was wrong and not updated (very frustrating) The shelves were empty and Brandon wouldn't quit looking. #RetailNeedsMoreBrandons

Great store - aisles always stocked, plenty of associates to help when you need help. Friendly staff

Usually a great store. Very friendly. Not this trip. Sarcastic fool in the front need some training or a new job.

As a former associate at Lowe’s, I have to say that this store was much cleaner than the Lowe’s I worked at. The two associates that I interacted with were both extremely pleasant and helpful.

Had what we were looking for. Very satisfied. Staff helpful

Store sold item with missing parts even though they state an employee checked it ahead of time (done by a sticker on a box). makes returning "defective" items very difficult

the associates I cam in contact with, Brianna and Mathew L were very helpful and friendly. They got me in and out quickly. Service with a smile and not just lip service. I have found the service at this location to be consistently helpful.

Clean & very helpful employees

Nice store and cashier to match.

When ever I go into Home Depot they are always helpful and friendly. I have never had a problem.

I have no problem with the Coventry Store. My issue is with Home Depot in general. The store didn't have the product I needed and had to order on line and that's where the problem was.

Every so often you find an employee willing to go out of their way to help. Our cashier, Peri, did that for us tonight. Thank you!