Reviews for E Lansing #2723

long wait in paint, no help in lumber or bath employees do not seem to help much and greeter is foreign and knows nothing about much of anything. She had no idea what we were talking about.

Everyone there, especially my cashier Sydney, was quite friendly and kind.

This store is the best. All employees are respectful and helpful. Thank you Okemos store

I like all the stuff they carry I use the store all the time

I received excellent service from Nicolette Stoutenburg. She encouraged me to sign up for the Home Depot Charge Card. When there was a problem with the process, she went the extra mile to resolve the issue with the Home office. She was extremely friendly, helpful and efficient during the whole experience. Please give her some recognition for a job well done.

I was very pleased with the service. Commercial contact person was very helpful

The staff at this Home Depot lack basic knowledge and are incapable of accurately advising customers. I brought in a cabinet door and hinges to match and they gave me 20 of the wrong kind, then when I tried to return the product with a receipt and within a week of purchasing it was a complete pain. They're also incredibly hard to get a hold of and make you wait around for forever until they show up.

Everyone was very pleasant, product was easy to find

I had a few associates be very attentive to my needs during this trip! I was not waiting for long before a new young lady named Mallory came to assist me. She did not know how to help just yet because she is new but she went and grabbed a gentleman by the name of Ian that showed her the ropes while being just as involved with us and our happiness! It was an excellent trip to Home Depot! Very professional staff! I do not get service at other stores as I do at this store:)

The store was clean, I had great help in the paint department. Asked about paint for my shutters and your employee knew right where to direct me. In no time my paint was ready for me to go paint, but due to weather have not applied it yet. Liked the color very much.

Good supply of what I was looking for, just could not find the 2 to 3 gallon pump sprayers. But store was clean and well stocked.

Store was having their Home and Garden Show. We specifically wanted to order new window treatments. The staff was very helpful and we placed our order that day. The store was very clean and the associates were very helpful. It was a busy Saturday but there was enough cashiers so you didn't have to wait in line.

Bought a riding mower and a 7 piece picnic table and chair set and took advantage of 10% off by opening a HD credit card at the suggestion of a customer service personnel. On top of that they allowed me to rent the HD truck for free as well as help load both items. Very helpful, friendly, and courteous. Saved nearly $200 today!

I had to return some item at Home Depot. The associate at HD was very helpful. Great service!!

Always greeted in a good way at this location. Associates are very helpful

Everyone was so helpful and I was able to find and get everything I needed to get today.

Went to Home Depot to buy heating ducts and related material. The associate whom I asked for products info was very knowledgeable and helpful.

S**y always (every time) brightens my day. While I dealing with idiots all day yelling at me on the phone, she realized it & took over and did everything for me so I could deal with the current situation. She is alway so happy and won't let me leave until I smiled. When the week or day has gone down the ______ she always turns it around.

We always have good results at this store. It is a convenient location, parking is easy and check out is never long. All employees are able to look up items if they are not familiar with the items.

We shop at this store often, so it would seem that we could become accustomed to the good experiences we have, but each time we go, we are happily surprised with the broad range of products available, the competence and kindness of the staff, and the ease of procuring what we came to get (as well as the fun we have while we are shopping).

We came into the store to look at carpet and Mary was busy helping customers so Justin from the paint department came over to see if he could answer our questions. He was very knowledgeable and helped us make the decision on which carpet to purchase and even helped us by putting samples on the floor for us to tell the difference between different carpet pads. After Mary was finished with the other customer, Justin handed us off to her to help us order the carpet and set up our measure date. (We weren't even planning on getting carpet that day, we were just looking, but between the two of them, they sold us!) We went back a few days later for paint and Justin was there again and he helped us quickly and efficiently, despite him being the only one around helping many customers. My fiancée and I were very impressed and just thought we should recognize excellent customer service! Thanks again!

went into the store to buy J-channel and corner pieces for siding and bought a washer and dryer instead. They where on sale and because we bought them together they gave us an additional 60 off them.

Had purchased wood to finish off some windows in my basement and after I started the project, I decided to finish them a different way and only used some of the finishing wood. Wasn't sure if the store would take back what I didn't use. Was pleasantly surprised that the store took back all that I returned with no hassle whatsoever. Thank you Home Depot for being customer friendly.

STORE WAS CLEAN AND ASSOCIATES WERE ALL VERY HELPFUL

All of the associates in the Door department have been professional, extremely helpful, knowledgeable and pleasant. Excellent representatives of Home Depot.

I came in to Home Depot in Okemos to purchase a plant for Valentines day...I bought two. When Dave from the garden department overheard my concern for getting them home because the heater was out in my vehical He offered to bring them home to me when he was done with his workday...WoW I was gratefully Overwhelmed...most people would have just wanted to 'get home' :) Dave made me wantto'Pay It Forward'

Great store and customer service are excellent.Store is very clean and every product are can fine easy.

I usually head to the depot when i have a project. the staff is helpful at heading me inthe right direction and getting the things i need to do the job. always a pleasure and a job done right.

The associates at the Okemos store are knowledgeable or they know who to ask to get your question answered. Everyone is very friendly.

Helpful team. High quality product. Associates were very helpful.