#1 Home Improvement Retailer

Customer Store Reviews

  • 4.7 out of 1,136 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (1,136)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 1,136 reviews
Great place for all your home and other's needs I love shopping at the Home Deport
Great place for all your home and other's needs I love shopping at the Home Deport
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Was looking for a tool in the hardware dept. and an employee by the name of Bill took the time to...
Was looking for a tool in the hardware dept. and an employee by the name of Bill took the time to assist me in locating the item. He was polite, professional and was a pleasure to deal with.
by
  • Verified Purchase
  • Recommended
This store is always pleasant to come to. Very easy to get around, clean and well organized. Many...
This store is always pleasant to come to. Very easy to get around, clean and well organized. Many sales associates and many of them are always willing to help and greet you on first contact. There was one associate that stood out to me displaying exemplary customer service, kindness and patience. Cashier Kamira assisted me and answered all the final questions I had once I got to the register. She was very informative and I assured her the main reason I go to the upper east side location is because of that special customer service because when shopping in Home Depot everyone has questions even the pro construction guy. Thanks again Kamira at 980 3rd Avenue for everything that you do.
by
  • Verified Purchase
  • Recommended
Products are of great quality, shopping experience was great at this store. My cashier is a fanta...
Products are of great quality, shopping experience was great at this store. My cashier is a fantastic person with with great customer approach
by
  • Verified Purchase
  • Recommended
Bill in hardware and Nelly the cashier, were extremely helpful at the 3rd ave Manhattan store!
Bill in hardware and Nelly the cashier, were extremely helpful at the 3rd ave Manhattan store!
by
  • Verified Purchase
  • Recommended
Great employees and the store has everything I want whenever I go in there.
Great employees and the store has everything I want whenever I go in there.
by
  • Verified Purchase
  • Recommended
Just love the friendliness of the workers and the willingness to help, with assistance I was able...
Just love the friendliness of the workers and the willingness to help, with assistance I was able to find what I needed. I found the store clean and able to get around with the help again of the workers
by
  • Verified Purchase
  • Recommended
This store has the most helpful employees and perhaps is the most "New York" hardware store locat...
This store has the most helpful employees and perhaps is the most "New York" hardware store location one could imagine in the best ways. Has always had a good supply of its selected items.
by
  • Verified Purchase
  • Recommended
clean and sufficient products.
clean and sufficient products.
by
  • Verified Purchase
  • Recommended
The workers were friendly and available to help when needed.
The workers were friendly and available to help when needed.
by
  • Verified Purchase
  • Recommended
The store is clean and well stocked. The employees are always helpful and courteous.
The store is clean and well stocked. The employees are always helpful and courteous.
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
great customer service at this store. always get walked to an area if I am looking for something,
great customer service at this store. always get walked to an area if I am looking for something,
by
  • Verified Purchase
  • Recommended
MY IDEA OF CUSTOMER SERVICE SKILLS ......
MY IDEA OF CUSTOMER SERVICE SKILLS ...are you an employee that clean toilets at the airport? or mop that sheep floor areas? or a CEO at ....yes, customer service is one of Home Depot forte...in you next visit, just walk around and ask for help, look at employee's eyes, they are willing to help you and even chat with you on any subject but in a friendly way. On another subject, the store at Home Depot are so clean that the floors has a special shiny reflection when shopping/walking around. I have been shopping at Home Depot for the past several years and even in other locations (like Staten Island where I had a property). However, always greet the person that welcomes you when you enter the store, it will make their day too. By Yolie 8/2/19-5:02 A.M
by
  • Verified Purchase
  • Recommended
This location is fun to shop when I'm looking for garden items with lots to choose from! They al...
This location is fun to shop when I'm looking for garden items with lots to choose from! They also have very accomodating customer service! This store comes through when we have a project!!
by
  • Verified Purchase
Store was organized well, was clean, helpful staff.
Store was organized well, was clean, helpful staff.
by
  • Verified Purchase
  • Recommended
Representatives available and willingness to help is seen and felt throughout the store. Cashier ...
Representatives available and willingness to help is seen and felt throughout the store. Cashier Faith is amazing every-time I visit!
by
  • Verified Purchase
  • Recommended
Neat and well organized. Easy to find products. Employees were friendly and courteous.
Neat and well organized. Easy to find products. Employees were friendly and courteous.
by
  • Verified Purchase
  • Recommended
Customer Service has no consistency in store policy No senior person is available on Sundays to r...
Customer Service has no consistency in store policy No senior person is available on Sundays to resolve problems
by
  • Verified Purchase
Love having home depot so close to the job. I drop in early in the morning or later in the evenin...
Love having home depot so close to the job. I drop in early in the morning or later in the evening depending on my schedule, and its always a breeze in out no hassle.
by
  • Verified Purchase
  • Recommended
Every visit gets better and better! From management, sales floor associates and check-out lanes (...
Every visit gets better and better! From management, sales floor associates and check-out lanes (cashiers). The store is always stocked with everything you need, very clean and items are in place, neatly. All staff are welcoming, very polite and eager to assist. Staff is very informative about ALL products and appliances. This visit I purchased two air conditioners. Which by the way; are on SALE! I reached the check-out lane and was gestured to come over by a cashier named DALE. Didn’t have to wait in line, which I appreciate. She was so pleasant and eager to assist me. We talked, laughed and within three minutes, I was done! Talk about phenomenal customer service and speedy service. This location; Home Depot never lets me down! Kudos to everyone, everyone is doing a GREAT JOB!
by
  • Verified Purchase
  • Recommended
Always clean
Always clean
by
  • Verified Purchase
  • Recommended
Generally very helpful!!
Generally very helpful!!
by
  • Verified Purchase
  • Recommended
American Geode loves coming to this convenient store for outdoor tools, for plants, for gardening...
American Geode loves coming to this convenient store for outdoor tools, for plants, for gardening tools, and for gloves. Great prices! http://www.americangeode.com loves Home Depot!
by
  • Verified Purchase
  • Recommended
Whenever I go to the Home Depot on Third Ave. and E. 59th St. in NYC the employees are pleasant a...
Whenever I go to the Home Depot on Third Ave. and E. 59th St. in NYC the employees are pleasant and helpful. If someone doesn't know the answer to a question, they'll check with another associate to provide assistance. It's always a very pleasant experience in this store.
by
  • Verified Purchase
  • Recommended
I love Home Depot in New York City!!! The employees are extremely helpful and really know their p...
I love Home Depot in New York City!!! The employees are extremely helpful and really know their products. I would definitely recommend shopping at this store
by
  • Verified Purchase
  • Recommended
Big store and very Organize
Big store and very Organize
by
  • Verified Purchase
  • Recommended
Very clean
Very clean
by
  • Verified Purchase
  • Recommended
Phenomenal customer service; employees willing to go above and beyond to satisfy customers (Which...
Phenomenal customer service; employees willing to go above and beyond to satisfy customers (Which Is Rare) From management to cashiers! Top of the line products, very knowledgeable employees, store is in order (very clean) great prices on products, and one thing I noticed, is diversity! If I could rate this location, 10 stars, I would! You’ll find everything you’re looking for and more!
by
  • Verified Purchase
  • Recommended
Great location, great variety of products, really good selection. This Home Depot is clean, fri...
Great location, great variety of products, really good selection. This Home Depot is clean, friendly and accommodating to patrons. It has sufficient employees around to answer any inquiries. All of the people with whom I had the occasion to speak were knowledgeable, professional, helpful and went quite a bit out of their way to solve my issues/problems. Found everything for which I searched and I am not an easy person to satisfy because my choices are always unusual. I very much enjoyed the visit. I should mention that I was in a hurry and still enjoyed it!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 1,136 reviews

Nearby Stores

Find Another Store

40 West 23rd Street

New York, NY 10010

1.85 mi

Pro Service Desk

(212)337-5422

Mon-Sat: 7:00am - 9:00pm

Sun: 8:00am - 8:00pm

50-10 Northern Blvd

Long Island City, NY 11101

2.93 mi

Tool & Truck Rental

(718)777-4580

Pro Service Desk

(718)777-4593

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

73-01 25th Avenue

East Elmhurst, NY 11370

3.79 mi

Pro Service Desk

(718)505-3238

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm