#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(956)350-1402
Tool & Truck Rental(956)350-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
605 W Morrison Rd
Brownsville, TX 78520
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Customer Store Reviews

  • 4.6 out of 293 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (293)
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Showing 1-30 of 293 reviews
Awesome
Love this Home Depot store!!!
by
    • Recommended
    Great customer service!!
    Customer service was great in paint section by associate Elisa. Manager Edward was talked to about Elisa and was very professional and had great communication.
    by
      Worst Home Depot/ Customer Service
      Worst customer service ever in the return dept. Employees don’t know their own policies. One employee (RITA) told me one thing and (ANDREA) told me another thing. I live 30 min awaaay!!!! for them to tell me I couldn’t do my purchase with my social since I didn’t have my card. The manager (DEYA) also didn’t know how to respond to Customer service. That explains how these employees are no good either. Home depot… please hire people who are dedicated to their job. No employee wants to help customers put in the hall way either. Brownsville Tx Home Depot. (78526) on Morrison Rd
      by
        Customer service
        This store has excellent employees; and are very much appreciated! Thank you for the service rendered
        by
          • Recommended
          Mr Ambriz
          I have an awsome experience he one on the best workers he been ther for 14 years he always tell you the right paint that gies with everything he deserves a good race he always has an awsome personality and always get everything done quick Ambriz is his name the best home depot painting crew
          by
            • Recommended
            Thank you Alessandra and Home Depot
            The Cashier changed my entire day, I was feeling rotten because my trailer had sprung many leaks, and i was buying supplies to fix it. She was very compassionate and took a moment of her time to talk to me. I felt so much better and was so thankful. Most people would never do this, but apparently home depot chooses the right people to man their staff. I was seriously so thankful for her help that i went back later that day and bought some sunglasses.. Thank you home depot and Alessandra
            by
              • Recommended
              There never seems to be enough employees available.
              There never seems to be enough employees available.
              by
              • Verified Purchase
              • Recommended
              The associate Jose very friendly and explained about the product.Very hard working employee.
              The associate Jose very friendly and explained about the product.Very hard working employee.
              by
              • Verified Purchase
              • Recommended
              The store was organized and shelves clean. I was able to find the product with ease. It was easy ...
              The store was organized and shelves clean. I was able to find the product with ease. It was easy to assemble. It came with battery and charger. It's easy to use. I recommend this store.
              by
              • Verified Purchase
              • Recommended
              Due to only having 2 Home Depot stores in our city, I do recommend this store. I don't recommend...
              Due to only having 2 Home Depot stores in our city, I do recommend this store. I don't recommend or appreciate the lack of staff in either store. Some people like walking thru all the isles looking at all the stuff you have, I, unfortunately, am not one of them. I end up wasting more of my time looking for what I need than I'd like to because there's usually only a few (3-4) employees to be found. Thank goodness for the isle markers-they help!
              by
              • Verified Purchase
              • Recommended
              The only thing I got to say is customer service is good was great the person that help me name is...
              The only thing I got to say is customer service is good was great the person that help me name is Mario in the truck rental department and he was very helpful he went above and beyond to help me so you guys need to give them a raise raise
              by
              • Verified Purchase
              • Recommended
              The people are friendly and they help out, they don’t leave you alone, thanks
              The people are friendly and they help out, they don’t leave you alone, thanks
              by
              • Verified Purchase
              • Recommended
              I don't recommend the customer service they are already upset before you get there.
              I don't recommend the customer service they are already upset before you get there.
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              Mario at the rental section was very helpful. He is extremely knowledgeable and goes above and be...
              Mario at the rental section was very helpful. He is extremely knowledgeable and goes above and beyond to help his customers. The gentleman at the paint department was also helpful. I didn't get his name though.
              by
              • Verified Purchase
              • Recommended
              Great leadership. Helpful employees.
              Great leadership. Helpful employees.
              by
              • Verified Purchase
              • Recommended
              Employees are always friendly as soon as you walk in the door, great management .Edward always co...
              Employees are always friendly as soon as you walk in the door, great management .Edward always courteous helpful, Edith without a doubt one of the friendliest,Pamela always making you fell welcome, and not to mention the rest of the employees a 10 in service,rental tools also great employees Mario always with a smile and ready to help
              by
              • Verified Purchase
              • Recommended
              Compare to other stores this store associates were very helpful. Than you Gris In the Brownsville...
              Compare to other stores this store associates were very helpful. Than you Gris In the Brownsville store.
              by
              • Verified Purchase
              • Recommended
              Nice store, super hero their employees. Keep up with the great job
              Nice store, super hero their employees. Keep up with the great job
              by
              • Verified Purchase
              • Recommended
              I would recommend shopping at the Brownsville Texas , the employees are very helpful and go far a...
              I would recommend shopping at the Brownsville Texas , the employees are very helpful and go far and beyond to help you find a product and know more about how to use product
              by
              • Verified Purchase
              The establishment was clean and neat. Miranda at Customer Service is AWESOME!
              The establishment was clean and neat. Miranda at Customer Service is AWESOME!
              by
              • Verified Purchase
              • Recommended
              This is the store where I always buy my things that I need for home improvements
              This is the store where I always buy my things that I need for home improvements
              by
              • Verified Purchase
              • Recommended
              Plenty of items in stock. Can't go wrong!!
              Plenty of items in stock. Can't go wrong!!
              by
              • Verified Purchase
              • Recommended
              Repairs in my house...need more to do
              Repairs in my house...need more to do
              by
              • Verified Purchase
              • Recommended
              Store personell are always cordial, everything in store is neat and clean, great service. I have...
              Store personell are always cordial, everything in store is neat and clean, great service. I have visited this store for at least 10 or more years and have never had a bad experience. I always recommend it. As a matter of fact, I have visited several of Home Depot's locales and have never had a problem finding what I need or with the personell.
              by
              • Verified Purchase
              • Recommended
              Excellent customer service
              Excellent customer service
              by
              • Verified Purchase
              • Recommended
              Buyer friendly atmosphere great service great prices.
              Buyer friendly atmosphere great service great prices.
              by
              • Verified Purchase
              • Recommended
              Great customer service.
              Great customer service.
              by
              • Verified Purchase
              • Recommended
              Excellent customer servicié and friendly staff ready to help!
              Excellent customer servicié and friendly staff ready to help!
              by
              • Verified Purchase
              • Recommended
              The cashier Ximena put up a great conversation at checkout and made the process quick and easy.
              The cashier Ximena put up a great conversation at checkout and made the process quick and easy.
              by
              • Verified Purchase
              • Recommended
              he North store is cleaner and more organized
              he North store is cleaner and more organized
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 293 reviews

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