#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(956)350-1402

Tool & Truck Rental

(956)350-1410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

605 W Morrison Rd

Brownsville, TX 78520

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 300 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (300)
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Showing 1-30 of 300 reviews
Treble customer service in garden area
The worker in garden area was terrible no customer service skills at all and I asked to speak to a manager he refused to call him he said the manager would say what he Is saying what a terrible experience don't know why they work there just the money I guess but we are the ones that bring in the money and we get treated like this if it was by commission they would not treat us like this
by
    Great service !!!
    Sandra at the Morrison location was awesome. Super friendly and attentive!!! Will definitely recommend!!!!!!!
    by
      • Recommended
      Home Depot Morrison Road Store
      Superb Employees, Great Prices. The PERFECT DIY Store !
      by
        • Recommended
        Great store
        It’s my preferred store for home supplies
        by
          • Recommended
          Great variety
          This store has a great variety of items for the house
          by
            • Recommended
            Jorge online guy
            Only one to help me, electrictronic guy never whent
            by
              • Recommended
              First time in home depot and last
              Came in to look for shower liner, one associate had no clue another one said she will bring someone no one showed up. Third a guy name marce pointed with his finger to what aisle, instead of taking me to product. I told him can you cut it he said no. That he wasn't certified to cut shower liner. I was like you don't need certification to cut it with a ox cutter and write the item number. He said only the plumbing associate can do it. Very mad service from marce associate. Is that what customer experience is? Is this the kind of employee who can make this store better? If your answer no the definetly he needs to be coached for this not to happen again.
              by
                Awesome
                Love this Home Depot store!!!
                by
                  • Recommended
                  Great customer service!!
                  Customer service was great in paint section by associate Elisa. Manager Edward was talked to about Elisa and was very professional and had great communication.
                  by
                    Worst Home Depot/ Customer Service
                    Worst customer service ever in the return dept. Employees don’t know their own policies. One employee (RITA) told me one thing and (ANDREA) told me another thing. I live 30 min awaaay!!!! for them to tell me I couldn’t do my purchase with my social since I didn’t have my card. The manager (DEYA) also didn’t know how to respond to Customer service. That explains how these employees are no good either. Home depot… please hire people who are dedicated to their job. No employee wants to help customers put in the hall way either. Brownsville Tx Home Depot. (78526) on Morrison Rd
                    by
                      Customer service
                      This store has excellent employees; and are very much appreciated! Thank you for the service rendered
                      by
                        • Recommended
                        Mr Ambriz
                        I have an awsome experience he one on the best workers he been ther for 14 years he always tell you the right paint that gies with everything he deserves a good race he always has an awsome personality and always get everything done quick Ambriz is his name the best home depot painting crew
                        by
                          • Recommended
                          Thank you Alessandra and Home Depot
                          The Cashier changed my entire day, I was feeling rotten because my trailer had sprung many leaks, and i was buying supplies to fix it. She was very compassionate and took a moment of her time to talk to me. I felt so much better and was so thankful. Most people would never do this, but apparently home depot chooses the right people to man their staff. I was seriously so thankful for her help that i went back later that day and bought some sunglasses.. Thank you home depot and Alessandra
                          by
                            • Recommended
                            There never seems to be enough employees available.
                            There never seems to be enough employees available.
                            by
                            • Verified Purchase
                            • Recommended
                            The associate Jose very friendly and explained about the product.Very hard working employee.
                            The associate Jose very friendly and explained about the product.Very hard working employee.
                            by
                            • Verified Purchase
                            • Recommended
                            The store was organized and shelves clean. I was able to find the product with ease. It was easy ...
                            The store was organized and shelves clean. I was able to find the product with ease. It was easy to assemble. It came with battery and charger. It's easy to use. I recommend this store.
                            by
                            • Verified Purchase
                            • Recommended
                            Due to only having 2 Home Depot stores in our city, I do recommend this store. I don't recommend...
                            Due to only having 2 Home Depot stores in our city, I do recommend this store. I don't recommend or appreciate the lack of staff in either store. Some people like walking thru all the isles looking at all the stuff you have, I, unfortunately, am not one of them. I end up wasting more of my time looking for what I need than I'd like to because there's usually only a few (3-4) employees to be found. Thank goodness for the isle markers-they help!
                            by
                            • Verified Purchase
                            • Recommended
                            The only thing I got to say is customer service is good was great the person that help me name is...
                            The only thing I got to say is customer service is good was great the person that help me name is Mario in the truck rental department and he was very helpful he went above and beyond to help me so you guys need to give them a raise raise
                            by
                            • Verified Purchase
                            • Recommended
                            The people are friendly and they help out, they don’t leave you alone, thanks
                            The people are friendly and they help out, they don’t leave you alone, thanks
                            by
                            • Verified Purchase
                            • Recommended
                            I don't recommend the customer service they are already upset before you get there.
                            I don't recommend the customer service they are already upset before you get there.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Mario at the rental section was very helpful. He is extremely knowledgeable and goes above and be...
                            Mario at the rental section was very helpful. He is extremely knowledgeable and goes above and beyond to help his customers. The gentleman at the paint department was also helpful. I didn't get his name though.
                            by
                            • Verified Purchase
                            • Recommended
                            Great leadership. Helpful employees.
                            Great leadership. Helpful employees.
                            by
                            • Verified Purchase
                            • Recommended
                            Employees are always friendly as soon as you walk in the door, great management .Edward always co...
                            Employees are always friendly as soon as you walk in the door, great management .Edward always courteous helpful, Edith without a doubt one of the friendliest,Pamela always making you fell welcome, and not to mention the rest of the employees a 10 in service,rental tools also great employees Mario always with a smile and ready to help
                            by
                            • Verified Purchase
                            • Recommended
                            Compare to other stores this store associates were very helpful. Than you Gris In the Brownsville...
                            Compare to other stores this store associates were very helpful. Than you Gris In the Brownsville store.
                            by
                            • Verified Purchase
                            • Recommended
                            Nice store, super hero their employees. Keep up with the great job
                            Nice store, super hero their employees. Keep up with the great job
                            by
                            • Verified Purchase
                            • Recommended
                            I would recommend shopping at the Brownsville Texas , the employees are very helpful and go far a...
                            I would recommend shopping at the Brownsville Texas , the employees are very helpful and go far and beyond to help you find a product and know more about how to use product
                            by
                            • Verified Purchase
                            The establishment was clean and neat. Miranda at Customer Service is AWESOME!
                            The establishment was clean and neat. Miranda at Customer Service is AWESOME!
                            by
                            • Verified Purchase
                            • Recommended
                            This is the store where I always buy my things that I need for home improvements
                            This is the store where I always buy my things that I need for home improvements
                            by
                            • Verified Purchase
                            • Recommended
                            Plenty of items in stock. Can't go wrong!!
                            Plenty of items in stock. Can't go wrong!!
                            by
                            • Verified Purchase
                            • Recommended
                            Repairs in my house...need more to do
                            Repairs in my house...need more to do
                            by
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 300 reviews

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