#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)913-3562
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
409 23rd St East
Panama City, FL 32405
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Customer Store Reviews

  • 4.7 out of 769 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (769)
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Showing 1-30 of 769 reviews
Customer Service
I returned some fencing after we changed our mind about using it for our landscaping project. Marjorie in customer service returns processed our transaction and was very customer oriented. We had no receipt and she just cheerfully took the time to look it up based on our card transaction. She was kind and assured me it was no problem and the return payment posted right back to my card.
by
    • Recommended
    C-n-g plus more
    Me and my husband shop at home depot every day to buy supplies for our business employees are always friendly and find great deals
    by
      • Recommended
      Great store
      This is a great store to get supplies for home projects. Employees go above and beyond.
      by
        • Recommended
        Amazing customer service!!
        We have an excellent customer experience thanks to Cali, Jeremy and Mike (Management). We love shopping at Home Depot and see the efforts made to be customer focused. Doing the right thing!
        by
          • Recommended
          Thanks Robert
          While waiting for the self check out, employee Robert kindly provided assistance with my purchase and asked if I had any additional questions. Every employee was knowledgeable on where items were placed and free to provide feedback. Thanks Panama
          by
            • Recommended
            Sales experience
            Thank you for your help at the checkout, I’ve signed up for military discount and it never shows up, he accepted it
            by
              • Recommended
              Prejudice
              Emma at self checkout was rude to me ( person of color) opposed to the white customers. Didn’t listen. Incorrectly handled my problem and made me wait again as she put up returns. Only addressed me after white customers got in line.
              by
                awesome employee Don in Paints
                I needed help in plumbing however i couldnt not find anyone imagine that but i did find Don in paints and he helped me not only did he get a double decker cart from out side and walk it back to the water heaters but he helped lift it onto the cart as i was wondering how i alone was going to do that and then startedd telling me about tankless vs tank water heaters as he ahs a tankless gass heater and i now have a tank water heater and then going to the store again today he greeted me as i cut thru the paint dept as i needed parts and pieces to hook up said water heater
                by
                  • Recommended
                  RETURN DESK AND PROJECT LOAN
                  I applied for a project loan which was quick and help with a bathroom / laundry update and it as always been so easy to return items that i over purchased.
                  by
                    • Recommended
                    Wonderful GE Refrigerator
                    From entering the store to walking out of this store we were happy with everything. The person that helped us, the price, the friendliness was above our expectations. Thanks Home Depot. We will return
                    by
                      • Recommended
                      Always love this places. It's my hood
                      I bought about 20k USD Online Homedepot but sometimes i visit this places everything this local stores handle and solve problems so amazing. But in this store still have alot items availble for get it make job done quick. Love it
                      by
                        Great Customer Service
                        Employee in electrical is always willing to offer help and is very friendly
                        by
                          • Recommended
                          Great employees
                          This is the best Home Depot! Always clean and the people are great
                          by
                            • Recommended
                            Christmas Tree
                            Patrick and Rick were amazing at getting our tree, Merry Christmas.
                            by
                              • Recommended
                              Employees
                              Extremely helpful staff
                              by
                                • Recommended
                                Great customer service and products
                                I had a wonderful experience shopping at this Home Depot. Patrick in the garden center is so knowledgeable and a great help. I look forward to my next trip
                                by
                                  • Recommended
                                  BEST CUSTOMER SERVICE EVER!
                                  Your cashier, Falhuni. HANDS DOWN, the BEST customer service I've ever had in my life. When I say the best customer service I assure you and I want to focus on every aspect of customer service. Her tone, her demeanor was perfect. I always forget my military ID for discount. She told me about your online registration. She was very kind and took the time to show me how to register online for my veterans discount. I'm not completely computer illiterate, however I just was not getting it. The customer service cashier, Falhuni, took the time and walked me through on my telephone how to input and receive my 10% military discount. She was just amazing!
                                  by
                                    • Recommended
                                    Great customer 3
                                    Cami was absolutely amazing. She was so professional and happy. I will continue to go back to our local Home Depot.
                                    by
                                      • Recommended
                                      GOOD CUSTOMER SERVICE
                                      CLEAN STORE, FREINDLY EMPLOYEES AND SUFFICIENT SUPPLIES
                                      by
                                        • Recommended
                                        229..front to back total remodel. I love doing it myself...but it's not fun when the sites are not true.
                                        Yes, I bought an Oatey drain and you will not quit asking how I like it. It is going in a new shower that won't be used for 6 months. I don't even know if it really drains..understand? Look at the picture before you inquire.
                                        by
                                          The worse place to shop
                                          The worse buying experience ever from hardware/tool  department managers Keith and Rodney, the most rude people ever known at home depot Panama City at 23rd street. Their costumer service to us was horrendous, 4 hours to look for tools we need it, and they had no idea how to locate them. We are extremely disappointed and stressed out and we will not recommend to anyone to buy from home depot anymore. Shame on you Keith and Rodney who stole our time, and were so disrespectful to elderly disabled military people like ourselves.
                                          by
                                            The gentlemen working in ceiling fans were THE BEST EVER!
                                            I had the best experience whopping at the Home Depot in PC - the gentlemen (Patrick and Keith) in the ceiling fan section were so kind and helpful and helped me make the correct decision on what to buy and why. They were the awesome! Thanks!
                                            by
                                              • Recommended
                                              Expect a good experience but be prepared if it does not go quite to plan.
                                              Prices seem to fluctuate daily. No issue with employees, they were friendly and helpful. Pricing issues are with Home Depot policies I assume.
                                              by
                                                • Recommended
                                                Great staff-friendly and always helpful!
                                                We purchase a lot of items from Home Depot and we are always greeted by friendly staff as we enter the building. If we need assistance in a department they usually have a knowledgeable person there to assist. If we don't know where to look for something, anyone we ask tries to be helpful. Wish all retail stores were as good as Home Depot.
                                                by
                                                  • Recommended
                                                  Love this store!
                                                  I have purchased many items from this store, most of them have electrical items. I was able to just able to find everything I needed in the the store and a few things that are not carried at this store, I was able to order online and they arrived in record time.
                                                  by
                                                    • Recommended
                                                    Great employees!
                                                    During my visit I was lost on which color paint I should get and Beatriz from the paint section took her time to help me out and was very patient. Also the cashier Devon was extremely nice as well.
                                                    by
                                                      • Recommended
                                                      1 found this review helpful
                                                      Clean Store and very nice employees
                                                      I love shopping at this location in Panama City. The employees are very helpful, knowledgeable and always nice! Store is always clean and always well stocked!
                                                      by
                                                        • Recommended
                                                        Excellent customer service
                                                        I was assisted with my entire shopping list by sales associate, Patrick. Patrick was prompt, helpful, respectful and polite. We found everything I needed and I was able to get in and out fast!
                                                        by
                                                          • Recommended
                                                          Clean Store - Friendly Employees
                                                          There are several employees that also go above & beyond everytime we are in there. Everyone is always happy to help. Also love the same employees are always there - shows they care.
                                                          by
                                                            • Recommended
                                                            Great servive
                                                            Jack at return station was very good and professional
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 769 reviews

                                                              Nearby Stores

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                                                              11500 Panama City Beach Pkwy

                                                              Panama City, FL 32407

                                                              11.12 mi

                                                              Tool & Truck Rental

                                                              (850)636-3108

                                                              Pro Service Desk

                                                              (850)636-3102

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm