#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(850)913-3562

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

409 23rd St East

Panama City, FL 32405

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 843 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (843)
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Showing 1-30 of 843 reviews
Great employees!
During my visit I was lost on which color paint I should get and Beatriz from the paint section took her time to help me out and was very patient. Also the cashier Devon was extremely nice as well.
by
    • Recommended
    1 found this review helpful
    Clean Store and very nice employees
    I love shopping at this location in Panama City. The employees are very helpful, knowledgeable and always nice! Store is always clean and always well stocked!
    by
      • Recommended
      Excellent customer service
      I was assisted with my entire shopping list by sales associate, Patrick. Patrick was prompt, helpful, respectful and polite. We found everything I needed and I was able to get in and out fast!
      by
        • Recommended
        Clean Store - Friendly Employees
        There are several employees that also go above & beyond everytime we are in there. Everyone is always happy to help. Also love the same employees are always there - shows they care.
        by
          • Recommended
          Great servive
          Jack at return station was very good and professional
          by
            • Recommended
            HOMEDEPOT TO DO
            MY HUSBAND PUT IN OUR NEW DISHWASHER IT LOOKS GREAT AND EVEN UPDATED THE COUNTER LOOKS SO GOOD
            by
              • Recommended
              Customer Service
              You can never get someone to help you. You have to call into the store to get help and tell them what isle you’re on. Then they help another person that walked on the isle behind them. Or the employee says it’s not their department and can’t help you! Home Depot is becoming a joke
              by
                Awesome Customer Service
                Everyone is courteous and helpful, and Delivery was on time!!
                by
                  • Recommended
                  Patrick in lawn & garden Amazing!
                  Patrick from lawn mower was amazing! He was very helpful, nice, knowledgeable & took time with us to explain different lawn mowers for us. He walked us through the whole shopping process.
                  by
                    • Recommended
                    Helpful
                    Edward went above and beyond to help me at self check out.
                    by
                      • Recommended
                      Appliances
                      I love Home Depot especially they clearance and sales.
                      by
                        • Recommended
                        Always stocked
                        When I am neck deep in a home project or small remodel for family I know the Home Depot has what I need for my projects always
                        by
                          Horrible service
                          Hard to get help at this store. The store associates are ignore you and are not helpful at all. Quick to take my money but can not deliver product on time and can not find the product I already paid for. Broken items are restocked to the shelves after they have been returned. Be careful what you purchase from this store and make sure it hasn't been opened and has missing parts.
                          by
                            Always have what I need!
                            I’ve been coming to the store for the past eight years and on almost no occasion have they not had exactly what I need and the times that they haven’t had what I needed there’s always a substitute! I will stay a customer of the store as long as I live in Panama City!
                            by
                              • Recommended
                              Friendly, knowledgeable and professional employees.
                              Employees assisted me with the best hangar and information for hanging a bedroom headboard.
                              by
                                • Recommended
                                Super staff
                                Had a very positive experience with helpful and friendly staff!
                                by
                                  • Recommended
                                  Gordon Holland. Eastpoint Florida
                                  My one stop hardware store, everything I need and then some.
                                  by
                                    • Recommended
                                    Great service !!!
                                    This store has great products with a wide selection !!!
                                    by
                                      • Recommended
                                      Three employees worked hard to solve a problem for us!
                                      Bought an expensive Bosch dishwasher, but had problems getting my usual Military discount, (for which I am very thankful). Three employees, Tanya, Quentella and Doven, worked extra hard for us to solve the problem. There are two Military bases and many retirees in this city. Special efforts like theirs will bring me and many others back to Home Depot
                                      by
                                        • Recommended
                                        Terrible customer service
                                        Extremely difficult to get anybody to help load anything into your vehicle or on a cart for you, i had to load 12 sheets of sheetrock by myself on a cart.
                                        by
                                          Rude!!!!
                                          I stopped to allow a lift operator and lead person to cross my path and was commanded to “go” in an abrupt and rude tone akin to speaking to a dog. Not really up for this type of treatment when there are other options
                                          by
                                            Great product
                                            Love love the mask and propane heaters
                                            by
                                              • Recommended
                                              Another home improvement
                                              Nice to be able to shop for the items at home, get them ordered and then pick them up. We needed to replace one ceiling fan which became three, so we measured at home and were abler to locate suitable replacements, get them ordered and go and pick them up.
                                              by
                                                • Recommended
                                                Great Store
                                                Good Shopping experience.
                                                by
                                                  • Recommended
                                                  Great Staff
                                                  People were great even during the CHristmas Rush
                                                  by
                                                    • Recommended
                                                    No Age Discrimination going on at The Home Depot in Panama City!
                                                    We are always happy to be served by staff of all ages and skill set, especially the senior population and Veterans!
                                                    by
                                                      • Recommended
                                                      Excellent customer service
                                                      We went to the countertop department several times for our home remodeling projects. The associates there were extremely helpful. They really went above and beyond on helping us find the best deals and pick the right products for our project. They were very patient and really seemed to care. We are very grateful.
                                                      by
                                                        • Recommended
                                                        Joey is the greatest! Very professional and determined to help when needed.
                                                        Stopped in for Borax, didn’t find it in the area shown online (in stock); moving from one aisle to another feeling frustrated/determined, an associate named Joey called out politely to offer help. Having passed others, Joey was the first to offer. I almost declined, so happy I didn’t. He couldn’t find it & asked his boss who said he didn’t even know what the item is (that’s it). Joey went searching more, took off to research & was then able to locate the item. He was determined to help me & he saved me time!
                                                        by
                                                          Great service and competitive pricing.
                                                          Employees are always friendly & helpful!
                                                          by
                                                            • Recommended
                                                            Major appliance sales manager
                                                            Holy crap!!! Do not, I repeat, do not inconvenience the sales manager for major appliances! That includes any sales! Couldn’t have felt more small for her! What a character! And liar!
                                                            by
                                                              Showing 1-30 of 843 reviews

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