#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(201)599-4499
Tool & Truck Rental(201)262-2044
Store Hours
Mon-Sat: 7:00am - 10:00pm
Sun: Closed
Curbside: 09:00am - 6:00pm
Location
520 Rt 17 North
Paramus, NJ 07652
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 475 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (475)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 475 reviews
Salesperson never acknowledged customer upon checkout at cash register as she was on phone 'talki...
Salesperson never acknowledged customer upon checkout at cash register as she was on phone 'talking'. Never said one word to customer!
by
  • Verified Purchase
1 found this review helpful
If you need a kitchen appliance see Kenny Hrinuk at this Paramus location. He is knowledgeable AN...
If you need a kitchen appliance see Kenny Hrinuk at this Paramus location. He is knowledgeable AND patient!
by
  • Verified Purchase
  • Recommended
Aside from the store being very dirty/dusty , at check out they had no bags at all. I had to put ...
Aside from the store being very dirty/dusty , at check out they had no bags at all. I had to put my item in my pocket and carry the two larger item. My friend who was with me bought several small items and was forced to purchase a reusable Home Depot bag. Ridiculous ... I get that there is a ban on plastic bags but for them not to offer a paper bag is not acceptable.
by
  • Verified Purchase
1 found this review helpful
when a sales associate could not locate 353 of the items I was looking for the Paramus location w...
when a sales associate could not locate 353 of the items I was looking for the Paramus location was more than happy to help me locate what I was looking for thank you both Robin and Jay.
by
  • Verified Purchase
  • Recommended
All the employees from the inside staff to the cashiers to the outside staff are most helpful. W...
All the employees from the inside staff to the cashiers to the outside staff are most helpful. When we had our vacuum cleaner purchase outside, a store employee asked us if he could help us in loading the item into the car. In all my years shopping, this was the first time an employee offered to help me do that. It was a nice gesture and the man is to be commended. On another very positive note, the store carries very reputable brands, for example Ryobi tools and Eureka Vacuums, and I have no qualms purchasing anything from the store.
by
  • Verified Purchase
  • Recommended
Over charged us by $20 and now they tell me I can’t post this instead of calling me to see what w...
Over charged us by $20 and now they tell me I can’t post this instead of calling me to see what went wrong.
by
    1 found this review helpful
    Woman in flooring department on 01/07/21 in the afternoon was extremely helpful and attentive. I ...
    Woman in flooring department on 01/07/21 in the afternoon was extremely helpful and attentive. I was unfamiliar with the layout of the store and she helped me have a successful trip.
    by
    • Verified Purchase
    • Recommended
    I had a young man named Jermaine Anglin help me purchase a refrigerator, a microwave, dishwasher ...
    I had a young man named Jermaine Anglin help me purchase a refrigerator, a microwave, dishwasher and stove. I felt he was very knowledgeable very courteous and a pleasure to be around!!!
    by
    • Verified Purchase
    • Recommended
    Nice place for shopping
    Nice place for shopping
    by
    • Verified Purchase
    • Recommended
    Well Light, Clearly marked aisle and a fair price........You can't ask for anything else
    Well Light, Clearly marked aisle and a fair price........You can't ask for anything else
    by
    • Verified Purchase
    • Recommended
    Definately the worst Home Depot in the area. Reluctantly went there today because it's only 1.5 m...
    Definately the worst Home Depot in the area. Reluctantly went there today because it's only 1.5 miles from home. Poorly stocked. Help is not knowledgeable and unengaging. I needed three items to make a plumbing repair and was only able to find one on my own.
    by
    • Verified Purchase
    1 found this review helpful
    Always fully stocked with clearly marked aisle
    Always fully stocked with clearly marked aisle
    by
    • Verified Purchase
    • Recommended
    4 found this review helpful
    Excellent customer service. Jermaine in cabinets is very professional and Jesse the store manage...
    Excellent customer service. Jermaine in cabinets is very professional and Jesse the store manager is very attentive to detail regarding his employees. This is one of the cleanest Home Depot’s I have seen in all of New Jersey.
    by
    • Verified Purchase
    • Recommended
    Overall always a good experience but organization of the hardware dept, and aisles being packed w...
    Overall always a good experience but organization of the hardware dept, and aisles being packed with incoming merchandise can be better.
    by
    • Verified Purchase
    • Recommended
    Never give out bags for your purchases.
    Never give out bags for your purchases.
    by
    • Verified Purchase
    1 found this review helpful
    The appliance section is well stocked and the associates are well informed and helpful.
    The appliance section is well stocked and the associates are well informed and helpful.
    by
    • Verified Purchase
    • Recommended
    everything that I need is available, staff are helpful. Parking is easy.
    everything that I need is available, staff are helpful. Parking is easy.
    by
    • Verified Purchase
    • Recommended
    THE CASHIER ATTENDANTS AT THE PARAMUS HOMEDEPOT ARE ALWAYS VERY FRIENDLY AND EAGER TO ANSWER ANY ...
    THE CASHIER ATTENDANTS AT THE PARAMUS HOMEDEPOT ARE ALWAYS VERY FRIENDLY AND EAGER TO ANSWER ANY QUESTIONS. IT'S UNFORTUNATE THAT I CAN'T SAY THE SAME ABOUT THE ISLE ATTENDANTS.
    by
    • Verified Purchase
    • Recommended
    Paramus Home Depot store has plenty of Parking and is always well stocked.
    Paramus Home Depot store has plenty of Parking and is always well stocked.
    by
    • Verified Purchase
    • Recommended
    I recently went to the Paramus Home Depot to purchase some electrical supplies. I was greeted by...
    I recently went to the Paramus Home Depot to purchase some electrical supplies. I was greeted by Tony in the electrical department and he was extremely helpful! He took the time to make sure I found everything on my list, and helped me pick the best product for my use needs. He is a treasure to Home Depot and has served in the location for 18 years!
    by
    • Verified Purchase
    • Recommended
    maria the cashier is awesome always smiling very frendly
    maria the cashier is awesome always smiling very frendly
    by
    • Verified Purchase
    • Recommended
    Jose was professional and pleasant. Store was well stocked, had my attic stairs in stock,
    Jose was professional and pleasant. Store was well stocked, had my attic stairs in stock,
    by
    • Verified Purchase
    • Recommended
    AWESOME EXPERIENCE EACH TIME... VERY FRIENDLY ENVIRONMENT. THIS LOCATION IS ALWAYS CLEAN AND THE ...
    AWESOME EXPERIENCE EACH TIME... VERY FRIENDLY ENVIRONMENT. THIS LOCATION IS ALWAYS CLEAN AND THE STAFF COURTEOUS.
    by
    • Verified Purchase
    • Recommended
    EXTREMELY WELCOMING ENVIRONMENT
    EXTREMELY WELCOMING ENVIRONMENT
    by
    • Verified Purchase
    • Recommended
    The store has very nice people who do not judge you if your gay or transgender or bisexual the em...
    The store has very nice people who do not judge you if your gay or transgender or bisexual the employees Maria ,Irene and Annette should be praised for their professionalism and their kindness
    by
    • Verified Purchase
    • Recommended
    The store was clean and all the products were neatly stocked on the shelves. Customer service was...
    The store was clean and all the products were neatly stocked on the shelves. Customer service was superb. Thanks
    by
    • Verified Purchase
    • Recommended
    Manager was very helpful and courteous.
    Manager was very helpful and courteous.
    by
    • Verified Purchase
    • Recommended
    this store always has what i'm looking for. it's clean and the staff has always been helpful. i...
    this store always has what i'm looking for. it's clean and the staff has always been helpful. i have even used their curbside and the person that delivered my items was very courteous and respectful. i dont have any complaints about this store and will continue to use it.
    by
    • Verified Purchase
    • Recommended
    Pleasant and wonderful experience making a return. My customer service girl was helpful and happy!
    Pleasant and wonderful experience making a return. My customer service girl was helpful and happy!
    by
    • Verified Purchase
    • Recommended
    Never had any problems finding what I needed. Help is always very good.
    Never had any problems finding what I needed. Help is always very good.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 475 reviews

    Nearby Stores

    Find Another Store

    75 Mclean Blvd

    Paterson, NJ 07514

    3.99 mi

    Tool & Truck Rental

    (973)569-2060

    Pro Service Desk

    (973)569-2062

    Mon-Sat: 6:00am - 10:00pm

    Sun: 7:00am - 8:00pm

    450 Hackensack Ave

    Hackensack, NJ 07601

    4.01 mi

    Tool & Truck Rental

    (201)336-3008

    Pro Service Desk

    (201)336-3002

    Mon-Sat: 6:00am - 10:00pm

    Sun: Closed

    99 State Route 17 North

    Lodi, NJ 07644

    4.91 mi

    Pro Service Desk

    (201)226-1914

    Mon-Sat: 6:00am - 10:00pm

    Sun: Closed