#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(530)295-6562
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
600 Placerville Drive
Placerville, CA 95667
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Customer Store Reviews

  • 4.5 out of 373 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (373)
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Showing 1-30 of 373 reviews
employees
Most employees do a fantastic job daily, I appreciate their hard work
by
    • Recommended
    FINDING ITEMS
    SO EASY, TOOK LESS THAN 5 MIN TO FIND AND PURCHASE ITEM I WAS LOOKING FOR.
    by
      • Recommended
      appliance
      Jim, not from appliances, was very helpful and so friendly. Thank you
      by
        • Recommended
        Great store visit!
        Went in to purchase paint and received instant service.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Sarah in Paints
        Sarah was phenomenal. Our paint color was a standard Behr color but it wasn’t coming out like the sample. She did what was needed to get the correct color. Kudos for Sarah.
        by
        • DIY
        • Recommended
        Great Store, friendly staff that help and take time to explain things. Would definately shop here again and again.
        I have been building an Art Studio from the ground up. I have used just about every department and I have received great help especially in Paint, Lumber, electrical and everywhere.
        by
          • Recommended
          Very bad experience
          Your cashier Sherry SKW655 and your manager do not honor military veterans with a Veteran ID Card. I am ashamed of your entire store. Your web page says 10% 365 days a year. She looked at my ID and said that doesn't mean anything here. This is like it was in the 60's. Next time thank a vet for his or her service.
          by
            Great Customer Service
            I was able to go straight back to the area where all the home appliances were. They were easy to look at and compare. The first day I went to the store just to look and compare brands. An associate helped me with all my questions. I looked at clothes dryers and stoves. Then I went on line and studied the products I was most interested in. The information online was very helpful. Then I decided which range I wanted and went to the store. An associate helped me with my questions and I asked for a quote on the price. He went to the computer and very quickly helped me figure out what the final cost would be. I came the next day and got the same associate. He helped me with all my final questions and helped me figure out what extra things I would need and what to expect from the product and what to expect when it is delivered. I was very happy with my experience.
            by
            • DIY
            • Recommended
            always helpful
            needed paint had the can in hand they mixed and we where out the door in 15 min. smart going on a cloudy day
            by
            • DIY
            • Recommended
            good store
            It was very good to enter store they say good morning. And the workers are very nice.
            by
              • Recommended
              our weekend getaway
              We bought a major fixer upper last year, so nearly every weekend involves a visit or two or three to the Placerville home depot. There are always associates nearby to help when I need it, and I can almost always find whatever odd item I am looking for that day!
              by
                • Recommended
                easy store to shop, clean efficient
                the store and employees are great. Found what i was looking for and did not expect to find.
                by
                  • Recommended
                  general observation
                  I would recommend this store because it is one of few that have building products available anymore.The store associates are fair to unresponsive at times.You have to pick the time in which you shop as during the middle to late half of day then no one is available.You are CONSTANTLY accosted by the Solar people to the point that I am afraid to ask an associate for help when I unwittingly grabbed a solar salesman and couldn't get away from him! Don't plan on asking the contractors desk for deck design help if you are not a contractor.They only help pros and direct you to the website which doesn't work. Products on shelf are not stocked correctly so you need to pay close attention to what you are picking up.Wood quality if fair.You have to be very careful what you are buying, but I guess that is the same for other suppliers.The garden products such as the spray nossils are poor, poor quality.I've gone through 4 this summer as they break easily.Actually just about anything in the garden hose section seems to have a short life span so be careful what you buy
                  by
                    • Recommended
                    Great Experience
                    Great selection on great products. I love to see new stuff when I come to shop. Wish the products were a little cheaper.
                    by
                      • Recommended
                      "OUR" Home Deport is the best!
                      Our Home Deport is consistently outstanding in service and product availability. Prices are fair and the staff are wonderful.
                      by
                      • DIY
                      • Recommended
                      wonderful store
                      want to buy a lot of stuff need to get an extra job to buy all i want
                      by
                      • Verified Purchase
                      • Recommended
                      great store
                      We went to store to look for planters. was in garden looking for dirt and pots
                      by
                        • Recommended
                        HAD A FUN TIME PLAYING WITH TOYS.
                        Was a typical Home Depot with everything in the same places. Forgot to check for a tarp. Will have to go back there again.
                        by
                        • DIY
                        • Recommended
                        just another easy time visiting home depot
                        got some specialized keys made without issue - no wait, no problems and the price certainly was right.
                        by
                        • Verified Purchase
                        • DIY
                        • Recommended
                        Very positive experience shopping at Home Depot, Placerville, Ca.
                        The associate at the. Paint Department was not only helpful with my questions but he assisted me with selecting Tubular Lights as well.
                        by
                          • Recommended
                          Need to improve
                          Too many sales people i.e. solar products but there are other examples. Associates are never around when you need them and I have to go looking for them. Once you find an associate I found most of them helpful and knowledgeable. I needed a portable work bench and found the selection very limited. Same with under counter LED kitchen lights. I shop here because it is the closest available but find Lowes in Folsom a better store overall.
                          by
                            • Recommended
                            Nice Store
                            Had a good experience shopping there. Friendly staff. Very organized store. I'll shop there again when I'm in the area. Thanks
                            by
                            • DIY
                            • Recommended
                            need more floor helpers
                            the return item experience was fairly easy, it was just so hard to find the replacement item .I got help from fellow customers, who I was also able to help them find items.
                            by
                            • Pro
                            • Recommended
                            HD Placerville's Associates & Management Teffific!
                            We are so impressed w/quality of help @ P'ville HD
                            by
                            • Verified Purchase
                            • DIY
                            • Recommended
                            Placerville Home depot
                            The Home Depot in Placerville is a pleasure to shop in. The associates are friendly and helpful and the store is clean and organized. They keep the store well stocked.
                            by
                            • Verified Purchase
                            • DIY
                            • Recommended
                            Nice, quick visit.
                            Today was a busy day at the store, but everyone was wonderful to work with. Our cashier was very friendly and personable.
                            by
                              • Recommended
                              Great service.
                              Great customer service every time I come in. I am often asked by store associates if I need any help or how they can help me find something. The cashiers are always pleasant and talkative instead just going through the motions of checking.
                              by
                              • Verified Purchase
                              • DIY
                              • Recommended
                              great store
                              the store was clean and organized, well supplied and had everything i needed.
                              by
                              • DIY
                              • Recommended
                              store well stocked.
                              Only downfall of this home depot is you do not accept any veteran ID card. I have a local el dorado county veterans card but it is not accepted. However Lowes honors the el dorado county veterans card.The only veterans you honor are those that somehow got injured in the military.
                              by
                              • DIY
                              • Recommended
                              great store with lots of stuff to find
                              Great store with most of the things I need from a hardware store at a great price.
                              by
                                • Recommended
                                Showing 1-30 of 373 reviews

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