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Filter Reviews By:Rating, Profile, Gender, Age (299)
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Showing 1-30 of 299 reviews
Aug 18, 2016
Great Store
Great Home Depot with friendly and helpful staff! We love shopping here!
by
Recommended
Aug 13, 2016
Most Friendly service!
Very friendly, helpful staff. The paint department was extremely helpful
by
Verified Purchase
DIY
Recommended
1 found this review helpful
Jul 25, 2016
awesome store
they are all so awesome and they help you with anything u need
by
Verified Purchase
Recommended
1 found this review helpful
Jul 25, 2016
Richfield utah store is amazing
love this store they are all so nice and helpful just love them
by
Verified Purchase
1 found this review helpful
Jul 1, 2016
Very Good Store
Like I stated -we travel about 90 miles to shop at this store
by
Verified Purchase
DIY
Recommended
Jun 27, 2016
Great Store Experience!
Store was clean, Great store experience. Store employees Very Helpful!!
by
Verified Purchase
Pro
Recommended
Jun 20, 2016
Great experience every time!
The store is very clean and the employees are very friendly and helpful. I only shop at Home Deopt and I send everybody I cant to this store.
by
Verified Purchase
Pro
Recommended
Jun 4, 2016
Cashier needs to be more friendly!
As I was checking out the cashier was very unfriendly, I felt I was in the wrong for having used her register to checkout.
by
Verified Purchase
DIY
Recommended
May 29, 2016
Wonderful Store and Employees
The employees were very friendly and helpful with my needs.
by
Verified Purchase
Recommended
May 28, 2016
millworks
Bill was very helpful and very educated on doors and windows. Will look for him in any further visits to store for any help I should need
by
Verified Purchase
Pro
Recommended
May 21, 2016
best in service and staff knowledge
Order was processed and ready to go as promised by Ryan. The order was correctly processed by John Dunn and Jack at the Pro desk.
Crystal and Brandon expedited the processing and loading loading.
by
Verified Purchase
Pro
Recommended
May 15, 2016
Very Helpful
Lou in plumbing was great! He was able to answer all my questions about the shower I bought today.
by
Verified Purchase
DIY
Recommended
May 5, 2016
very good store experience
i like Richfield Home Depot because it seems friendlier. Maybe this is because it is in a smaller city than the next nearest on which is in Provo. We have almost always had a good experience shopping here. The staff are super friendly and helpful.
by
Verified Purchase
DIY
Recommended
May 4, 2016
Store experience
I needed help to find some items that I was looking for. I did not see what I wanted so I asked an associate where I could find the items and he looked the items up and went with me to make sure that I found them and when the one item was not in his department he made sure that an associate from the proper department helped. I was very pleased with the service that I received and it made the entire shopping experience extremely pleasurable.
by
Verified Purchase
DIY
Recommended
Apr 28, 2016
they had it all
I was looking for a few oddball items and asked one of the ladies and they took me to all of them with no hesitation. Takes folks that care about service to act that fast.
by
Verified Purchase
DIY
Recommended
Apr 24, 2016
It was a great and enjoyable shopping experiance
The people that helped me and my brother were great and very helpful in getting what I needed
by
Verified Purchase
Recommended
Apr 20, 2016
Great store to shop
We visit Home Depot weekly, it's a nice store and the associates are always very helpful.
by
DIY
Recommended
Apr 14, 2016
Consistently shown their customers are important.
I don't do a lot of reviews, especially a store review. I enjoy supporting the little guy. He made our country and deserves our support. I will search out those things. Having said that I always need something that they can't provide. Home Depot is able to do that. The difference here with the Richfield store is I am always treated as one of the family. Here its "Hi , how you been?" 'What you making?" You will really enjoy that purchase, it does a good job', I can always find someone to assist me, take the time to explain things, answer my questions, without pressure. I am constantly invited to try things, test things, bring things back if it doesn't meet my expectations. I need help loading lumber, they are ready and waiting on me, they are always busy, but with customer service like they provide, who is gonna complain. I have been going to Home Depot for as long as I can remember, usually for the product, I will go to the Richfield Home Depot for the customer service. Thanks.
by
Verified Purchase
DIY
Recommended
Apr 12, 2016
Experience was good... So many choices!
Went to buy hand tools and choices were multiple and associate was knowledge about how to help us with the best deals and how to best select the proper tools to meet our needs...Even went so far to point out In-Store deals that we had not been aware of.
by
DIY
Recommended
Apr 11, 2016
Great store
Store was well stocked, clean and organized. Very friendly helpful staff.
by
Verified Purchase
DIY
Recommended
Apr 9, 2016
store employee's product knowledge less than helpful
If you plan to shop at this store you may want to know when the knowledgeable employees are going to "lunch" if you have an questions as other employees may not be able to assist you.
by
Verified Purchase
DIY
Apr 9, 2016
Always a good stop
Store employee was helpful with some information that I had not considered before.
by
DIY
Recommended
Apr 5, 2016
Another Outstanding Store Visit
I am a senior citizen. The associates were quick to assist in picking out lumber, board by board, loading it on carts, pushing it to the front of the store, etc. The cashier, as usual, was very helpful and cheerful. The yard man was efficient and pleasant in loading the lumber on to my truck. All in all, it was a very satisfying experience.
by
Verified Purchase
DIY
Recommended
Apr 4, 2016
RICHFIELD HOME DEPOT SAVES THE DAY!!!
On vacation from California, went to Steamboat Springs by car. On the way home, one of our winds stuck down and would not roll up. I was passing through Richfield and stopped at The Home Depot. I was greeted by a very nice young man in the lot (sorry didnt get his name). Explained that i needed plexiglass and tape for a temporary fix to get us home 600 more miles. He pointed out where to go and was very nice. I was then greeted by an associate named Jeff. Jeff too was very nice, showed me where the plexiglass was, tape and to borrow a tape measure at customer service. I got my items, walked to the service desk and was greeted by Evan. I explained my situation and asked tp borrow a tape measure when he then looked at me and said- "lets go outside, I can help"!! I asked where to leave the items I wanted to purchase he said just bring them with us outside to see if we need to cut. Evan was AWESOME! After sizing the plexiglass up, we decided the piece I had would be perfect. We walked back into the store and I thanked him. He then said, "I can ring you up right here!" Wow- personal service at it's best. After ringing up my plexiglass and tape, I thanked Evan for his help. He then turned to me, unwrapped a brand new roll of a stronger tape and said "here- take this in case your tape is not strong enough just to be safe"! Incredible above and beyond service. I thanked him again, went outside and repaired my window in 5 minutes and drove to So. Cal without a problem.
I have been in retail for 37 years and currently a DM for a supermarket chain in So Cal. These folks at this store are the kind of Team Members I want in my stores. They were each very friendly, courteous and helpful. Home Depot should be very proud of these folks and I can tell you I now have a great story to tell to my team when talking about above and beyond service. Thank you to all. You helped make a poor situation turn out outstanding!!
by
Verified Purchase
Recommended
Mar 29, 2016
great
love going in this store employees are very helpful and great to talk to.
by
DIY
Recommended
Mar 29, 2016
Excellent Store Associates
The store is very clean and well organized, plenty of helpful associates to answer questions. The store associates, Cindy and Rylee, who helped me with the self check out, were extremely pleasant and helpful. I really appreciated the positive attitudes they displayed. These two women represent Home Depot very well. They are a credit to the store.
by
DIY
Recommended
Mar 23, 2016
My favorite Home Depot!
my cashier Carol was very helpful and made my experience pleasant!
by
DIY
Recommended
Mar 22, 2016
Good store and help
The store is clean and everyone is willing to help.
by
Recommended
Mar 13, 2016
Fantastic store with the most friendly people I have meet.
The associates in this store were very interested in helping me, and found other associates that to also help me in specific area's requiring technical knowelege.
by
DIY
Recommended
Mar 10, 2016
ALL GOOD
FRIENDLY STAFF, WILLING TO ASSIST, AND POINT ME IN THE RIGHT DIRECTION,