#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)772-7300
Tool & Truck Rental(972)772-7311
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
765 E I-30
Rockwall, TX 75087
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Customer Store Reviews

  • 4.7 out of 636 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (636)
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Showing 1-30 of 636 reviews
It's always Good, Home Depot has always taken care of me.
The service was outstanding at the Desk. Thank You.
by
    • Recommended
    Great Customer Service!
    This location is very organized, clean and has excellent customer service--Thank you, Paul Curington for assisting us in the decision to purchase our Ariens Tractor-- Mr. Curington is very customer oriented and went above and beyond to make sure our questions were answered- We are very happy with our purchase!
    by
    • Pro
    • Recommended
    Great Store Experience
    Connie made the experience wonderful. Great knowledge and personality
    by
    • DIY
    • Recommended
    Great Store Great People
    The store is clean & easy to navigate...if I can't locate something, an associate will walk me to the item in question...excellent service...great people
    by
    • DIY
    • Recommended
    Clean, and well organized store.
    Store was well organized. I needed help in the electrical dept., and a woman was extremely helpfull. She was knowledgeable and went out of her way to make sure I had everything I needed.
    by
    • DIY
    • Recommended
    The cashier with a boy name of Michael keeps me returning to the Rockwall store! She is the example of how Customer Service should be!
    The Rockwall store has made a great choice in hiring cashiers that really know and exhibit the true meaning of Customer Service. The cashier with a boy name of Michael Has excellent customer service!
    by
    • Pro
    • Recommended
    Great shopping experience!
    I was very pleased with the help I received at the customer service counter.
    by
    • DIY
    • Recommended
    Great experience
    Tony Cole very hepfull. Loaded my items in my car for me and was very courteious. Also, the man in the paint department was very helpful.
    by
    • DIY
    • Recommended
    Mr. Taylor
    The item I visited the store for was out of stock. The Associate that helped me appeared knowlegable and suggested another product which I purchased. I am 100% satisfied with my purchase.
    by
      Rockwall Home Depot
      Very good store to shop. My wife says I spend to much time there.
      by
        Helpful
        Don & Billie, the guys that helped me, were awesome! They went above and beyond to get done what I needed and even provided great suggestions to make it even better!
        by
          Ignored by associates
          We were looking at doors and windows and had to go find an associate to help us after waiting about 5-10 minutes. Then when we went to get lumber two associates walked right by and didn't offer to help load.
          by
            Worries
            I drive an hour commute through Dallas, Garland and eventually Rockwall every day from work and as far as cleanliness, accessibility, friendliness and product selection I rather wait or go out of my way to shop at the Rockwall store, even when I'm stressing about repairing the perimeter fence and containing my animals.
            by
              Great Store and customer service
              Everybody at store helpful and friendly. Clean store and easy to navigate.
              by
                Great Project Store
                Fast friendly service, well lit, clean & organized, easy to find whatever you need..great project suggestions on materials. I have so much on my wish list for projects they are endless!!
                by
                  Great store
                  I have been shopping at this HD for the past 5 years while remodeling/updating my 1920's farm house. I have never had bad service, never had to search for someone to help me, yet never had a store person annoy me with their hovering nearby. The parts are always well stocked. The store is clean. Never any hassles with store returns. I've never been disappointed with this store. Wish I could say the same for the "other home improvement store."
                  by
                    Happy at Home Depot
                    Friendly people and I like shopping there!!! You should go!!
                    by
                      GREAT STORE
                      VERY FRIENDLY PEOPLE THAT WORK THERE. I BOUGHT PAINT AND THE EMPLOYEE INCLUDE MY PAINT STICKS AND A TOOL TO OPEN THE PAINT CAN. I WAS VERY SATISFIED.
                      by
                        Associates very helpful
                        The associate in this store were very knowledgeable and helpful.
                        by
                          Shopping at Homedepot
                          It was very pleasant to shop there today.. the Ryobi dealer was quite helpful.. even though i had Craftsman equipment he was able to sell me on quite a few things.. thanks
                          by
                            Happy doing business
                            I was happy with the service at your store and the help of your employee.
                            by
                              Last minute purchase
                              Very helpful Associate in hardware. Provided almost a full working demonstration of both drills that I purchased.
                              by
                                dynamic
                                Service was dynamic. Staff were willing to discuss your needs with you.
                                by
                                  solid
                                  i was very impressed by readiness of staff to help you.
                                  by
                                    purchases
                                    Good store customer service. courteous service, affordable, quick and tmely. Staff are always readyto help.
                                    by
                                      Atchison
                                      The store was very organized and clean and the associates were very helful and friendly
                                      by
                                        Hard to Find
                                        Unlike other chains, it seems each Home Depot store is laid out differently. I just moved to this area and find things a little harder to find in this store. However, the associates are extremely friendly and very helpful.
                                        by
                                        • DIY
                                        Customer Service Snobs
                                        Received terrible customer service help, the associates on the floor were very nice and helpful and would take us directly to the product not like the customer service associates who pointed and sighed loudly when we asked for details.
                                        by
                                          Pretty Good experience
                                          I really like home depot, the only problem is sometimes finding an associate to help. When you can find one, they are extremely helpful and friendly.
                                          by
                                            good experience
                                            it was a good experience and will go back homedepot is the place to shop
                                            by
                                              Showing 1-30 of 636 reviews

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