#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(864)962-6062
Tool & Truck Rental(864)962-6068
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
669 Fairview Road
Simpsonville, SC 29680
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Customer Store Reviews

  • 4.6 out of 530 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (530)
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Showing 1-30 of 530 reviews
love this store!
absolutely one my all time favorite stores! been coming to home depot for a long time now! always go to home depot for fun little projects for the house!!!! everyone is always so helpful and friendly!!!! its like a toy store for me!
by
  • Verified Purchase
  • Recommended
Review of #1124
We like to use Kathleen she had helped us in the past with carpet for our mobile homes. This time we need a new counter top for our kitchen. She is a very friendly and informed employee.
by
  • Verified Purchase
  • DIY
  • Recommended
great store
JUST REALLY NICE ,honored my veteran card no hassle just great service.
by
  • Verified Purchase
  • DIY
  • Recommended
Love the staff!
It's nice to walk into such a big store always having friendly staff willing to help you and answer any questions you have. Always willing to go above and beyond to make my shopping experience better and help out with what ever home project I might have.
by
    • Recommended
    Class on Tile installation a joke!
    Had a wall tile class posted for today and no one was able to conduct the class. Fairview road Home Depot poorly staffed!
    by
    • Verified Purchase
    • DIY
    Great store experience
    This is a good store. Its organized and clean and the employees are always helpful
    by
    • Verified Purchase
    • DIY
    • Recommended
    Looking for materials to do projects around the farm.
    My experience at this store in Simpsonville is always positive. If I cannot find what I lookin for I can find an alternate.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Very friendly and accommodating service.
    The employees at this store have always been very kind, helpful and willing to assist in whatever we need.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Great Sale
    Went to Home Depot looking for replacement flooring for our sunroom. Found what we were looking for and on sale. Purchased and brought home that day.
    by
    • Verified Purchase
    • Recommended
    Do your own research
    Purchase an open box appliance that was clearly marked with a bright yellow mark-down tag as a freezer. I was willing to purchase a new in box freezer but they do not stock the upright freezers in the store. I was in an emergency situation as my current freezer was failing and I was about to go out of town for a week. I took the appliance home and after a short cool down period stocked it with frozen food. After a short while the appliance had turned off after only reading about 31 degrees. After troubleshooting the controls and going online I discovered it was actually a refrigerator and not a freezer. I dashed out to lowes because it was near closing time and purchased a larger freezer, new in box, for about the same price. When I returned the refrigerator to Home Depot in Simpsonville a manager looked out the window and stated that that was a freezer. WOW really after what I had just gone through? I need Home Depot to reimburse me for my spoilage as well as my delivery and handling of a misrepresented product.
    by
    • Verified Purchase
    • Pro
    Perfect for the needs of my home project!!
    You have the best store, love shopping there! I will always come to Home Depot first.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Superb place to shop and great values!!!
    The store is very bright. All items are well stocked. Always a great shopping experience!
    by
    • Verified Purchase
    • DIY
    • Recommended
    Tasha, Tameka and Carolyn are my #1 GO TO employees for help!
    In the flooring department, Tasha & Tameka are very knowledgeable about flooring, but also retrieved & loaded the lumber buggy, going all the way to other department,s to get me everything I needed for the job since I'm unable to walk or stand but for a few minutes at a time. They also took time to listen and made calls to help me find a contractor to lay the tile since I needed it done the next day! BUT ALSO once when on my way to checkout, I became upset, from the anxiety of starting a remodel, at the Lumber checkout, in tears, I told Carolyn about the huge remodeling we are about to undertake, for the 1st time ever at the age of 55 and Carolyn gave me a big hug, told me about the Pro Xtra area & introduced me to Paulette Brown, The Pro Department Specialist, who gave me her card and insisted that I could call her anytime with questions. THE HOME DEPOT IN SIMPSONVILLE, SC, IS NOW MY GO TO PLACE!!! AND EVERYTHING I PURCHASED FOR THE TILE JOB WAS SO INEXPENSIVE, IT WAS UNDER $200...I AM VERY HAPPY!!!
    by
    • Verified Purchase
    • Recommended
    Always enjoy shopping at Home Depot
    I always find the store neat and orderly I go there feeling confident that I will probably find what I am looking for and than some. My only problem is that because I am somewhat handicapped I find it inconvenient to have to check out at one end of the store. It would be very helpful if one could check out at either entrance as is the custom with most other stores.
    by
    • Verified Purchase
    • DIY
    • Recommended
    amazing customer service from Kathleen in the cabinet dept.
    Very knowledgeable and helpful in all area of the kitchen
    by
    • Verified Purchase
    • Recommended
    Very helpful staff
    The microwave we wanted from this store was out of stock in the color we wanted, and the associate in Appliances was kind enough to adjust the price of a different color of the same microwave, but which was not on sale, down to the sale price so we didn't have to go to a different store. We've also made other purchases here without needing any associate help and have had only positive experiences.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Friendly and Fast Service
    Quick and friendly service. Lots of knowledgeable associates to help.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Perfect store experience with assistance upon entering store to leaving with 2 employees unloading our purchase into our truck
    Store assistant asked us if we needed assistance within a few mins. He was knowledgeable and answered all our questions about the product which we purchased without waiting at the cashier. This employee summoned another employee and loaded a large lawn mower box on to our truck. The best service we have ever experienced.
    by
    • Verified Purchase
    • Recommended
    I love my neighborhood HD
    Always friendly smiling faces to help when needed.
    by
      • Recommended
      Great Product but slow customer service
      I was able to purchase a product that I really needed online but had issues trying to return it and purchase another through store at lower price.
      by
      • Verified Purchase
      • Pro
      • Recommended
      Excellent customer service
      My shopping experience exceeded my expectations due to associate Paulette's helpfulness, determination and knowledge.
      by
      • Verified Purchase
      • DIY
      • Recommended
      ALWAYS FUN TO SHOP AT THIS STORE~~EMPLOYEES ARE FRIENDLY & HELPFUL
      We have been shopping at this particular HOME DEPOT store in Simpsonville since they opened. We have always found this store to be a fun store to shop at. We have gotten to know several employees both FT & PT over the years. When we need to ask someone where to find an items....they usually go the extra mile and take us to the right section of the aisle. We LOVE shopping here and love to look at all the different products they carry!
      by
      • Verified Purchase
      • Recommended
      Not very helpful
      Best to avoid Kathleen, who works in the cabinet department. She was pretty rude when asked a simple question regarding what was used to affix counter tops to cabinetry.
      by
      • Verified Purchase
      • DIY
      1 found this review helpful
      Great problem solving and communication
      Thank you Home Depot for good experiences three times this week while I visited the store and made purchases.
      by
      • Verified Purchase
      • Recommended
      Awesome customer service!!
      Great variety of merchandise! Much more choices than competitor store, Lowe's.
      by
      • Verified Purchase
      • DIY
      • Recommended
      great store
      This is my go to store, employees are always helpful.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Just OK
      Sorry no better no worst than Lowes! Home Depot you need to hit up an Ikea. There is one just north of Atlanta. It's time for a New Home Depot!
      by
      • Verified Purchase
      • Pro
      • Recommended
      1 found this review helpful
      Disappointed
      Associates were rude and pointed versus actually helping.
      by
      • Verified Purchase
      • DIY
      1 found this review helpful
      GREAT STORE EXPERIENCE!
      THE STORE STAFF WAS VERY NICE AND KNOWLEDGEABLE AND VERY FRIENDLY
      by
      • Verified Purchase
      • DIY
      • Recommended
      Counter tops
      We had such a positive experience with the associate Kathleen who took the time to assist us with selecting our counter top. She also made helpful suggestions and had great ideas we never thought of. We felt like she really cared. Now we can't wait to make our appointment to begin the process.
      by
      • DIY
      • Recommended
      Showing 1-30 of 530 reviews

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