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Filter Reviews By:Rating, Profile, Gender, Age (217)
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Showing 1-30 of 217 reviews
Aug 15, 2017
Found everything ok and store was very clean, very friendly and helpful and did get help when we ...
Found everything ok and store was very clean, very friendly and helpful and did get help when we needed it.
by
Verified Purchase
Recommended
Aug 5, 2017
Great service in the lumber department
Rick in the lumber department cut 4 large shower boards into 9 x12 whiteboards. That made 4 sets of 32 whiteboards. We were told at a different store that their machine to cut this type of board was broken, but it's probably because it takes too much time and they didn't really want to do it. I really appreciate the extra time that Rick took to cut all the boards. These sets of whiteboards were given to three brand new teachers in Visalia.
by
Aug 4, 2017
I love that there are plenty of employees to help .Only wish they would open more cashier station...
I love that there are plenty of employees to help .Only wish they would open more cashier stations instead to do it yourself but I have received help even at those .Love the order online so you can just go and pick it up .
by
Verified Purchase
Recommended
Jul 24, 2017
ALL WENT VERY FOR ME
ALL WENT VERY FOR ME
by
Verified Purchase
Recommended
Jun 29, 2017
Great location Wish for more indoor plants. Very nice staff
Great location Wish for more indoor plants. Very nice staff
by
Verified Purchase
Recommended
Jun 24, 2017
Great customer service. Josh in construction is hands down THEE BEST employee I personally have e...
Great customer service. Josh in construction is hands down THEE BEST employee I personally have ever met. He gets the job done and you leave wanting to immediately come back all because of the friendly service from everyone and especially JOSH in Construction!!! 5 star rating indeed!
by
Verified Purchase
Recommended
Jun 14, 2017
I like to shop at this store (#6615) due to the easily found items I need, good cashiers attitude...
I like to shop at this store (#6615) due to the easily found items I need, good cashiers attitudes, and cleanliness of the store.
by
Verified Purchase
Recommended
Jun 9, 2017
Perfect
Each experience I have had there has been great. Associates always do above and beyond for us customers.
by
Recommended
May 29, 2017
Lotsa stuff and helpful, friendly employees.
Lotsa stuff and helpful, friendly employees.
by
Verified Purchase
Recommended
May 1, 2017
Employees are always helpful and friendly. I can always find what I need, which is very helpful ...
Employees are always helpful and friendly. I can always find what I need, which is very helpful not having to run to another store. Parking is easy and always spaces available.
by
Verified Purchase
Recommended
Apr 14, 2017
Friendly staff, great selection of products and pricing.
Friendly staff, great selection of products and pricing.
by
Verified Purchase
Recommended
Mar 21, 2017
It was easy to find what I was looking for, and two associates helped me during my visit, which m...
It was easy to find what I was looking for, and two associates helped me during my visit, which made shopping go even more quickly and smoothly. Checkout was quick and easy, too.
by
Verified Purchase
Recommended
1 found this review helpful
Feb 19, 2017
Associates are pretty rude. They seem to chat it up with each other, but when you ask for help, t...
Associates are pretty rude. They seem to chat it up with each other, but when you ask for help, they treat you like you're incompetent.
by
Verified Purchase
Dec 31, 2016
Great Store and Great Service
Great Store and Great Service
by
Verified Purchase
Recommended
Dec 3, 2016
The store was clean and employees were attentive. I located the items I needed with ease and purc...
The store was clean and employees were attentive. I located the items I needed with ease and purchasing items was not a slow process.
by
Verified Purchase
Recommended
Nov 16, 2016
Appreciate the fact that Home Depot honors our veterans with a discount on purchases. Thank you
Appreciate the fact that Home Depot honors our veterans with a discount on purchases. Thank you
by
Verified Purchase
Recommended
Sep 20, 2016
Worse experience since 2008!!!
Back in 2008, I was standing in line at a Home Depot to check out with around 20 others.There were only two check outs open (of around 10). After twenty minutes went by I dropped the stuff I intended to buy right there on the floor and left. I noticed that around 10 others did the same thing.
I drove to Lowes and got everything I needed and got in line and was going through the checkout. While I was paying for my stuff I noticed several people waiting... Nearly all of the other 10 people at Home Depot were there as well. While we were all frowning at Home Depot, at Lowes... we were all smiling.
by
Verified Purchase
Pro
Aug 30, 2016
Easy to get what you need!
I'm alway excited to recieve all the help I need. It seems as though everyone is well trained and knowledgeable.
by
Verified Purchase
Recommended
Aug 21, 2016
Good luck finding an associate
The associates in the store are as hard to find as sasquatch, and when you do see one they are usually rushing somewhere else. I have come across an associate who knows the department they are in when I find them maybe 20% of the time I even find one. Not only is the non-self checkout almost never staffed, there is often not an associate attending the self-checkout cluster either.
I was there recently and was chocked that an associate actually approached me within seconds of my beginning to try to locate a product. However, he had no idea what Formula 409 was or where to find it. On another recent visit, we actively tried to find an associate and could not find one. A 3rd party vendor saw us searching and told us exactly which aisle our product was on, which I don't think most store associates are able to do.
by
Verified Purchase
DIY
1 found this review helpful
Aug 11, 2016
GREAT EXPERIANCE
VERY CLEAN AND GREAT SERVICE FROM ALL AT THE STORE
by
Verified Purchase
Pro
Recommended
Aug 4, 2016
Great experience. I needed a special tool that I could not find on my own. I asked for help and a very friendly employee took me right to it
I needed a special tool that I could not find on my own. I asked for help and a very friendly employee took me right to it. In fact, he gave me a couple of options. I had brought the part that I needed the tool for and tried it right in the store.
by
Verified Purchase
DIY
Recommended
Jul 31, 2016
Friendly
Friendly employees... before entering store to exiting it...good customer assistance
by
Recommended
Jul 25, 2016
typical
Most of the employees are the typical big box store employees, I did find one employee (old school) that was knowledgeable and quite helpful. There are always exceptions
by
Verified Purchase
Pro
Recommended
Jul 9, 2016
Great expierence and helpful employees
The store was clean, the staff were very helpful and knowledgeable. Thank you for making my experience a good one and I will definitely be shopping at this Home Depot.
by
Verified Purchase
Pro
Recommended
Jul 2, 2016
Never disappointed. Prefer this store over competitors and even a nearby Homedepot store
I shop frequently in this store. The personnel is always very helpful and knowledgeable. The store itself is clean and well kept. As hard as it is to keep the lumber department in order (the customers are not always putting stuff away where it should be) it is always well organized and looked after. Same goes for plumbing and flooring.
Thank you
by
Verified Purchase
DIY
Recommended
Jun 29, 2016
Great Service
This store has great customer service. Quick and helpful employees!
by
Recommended
Jun 17, 2016
Quality service
Kind friendly staff
Good prices
Willreturn tothislocation
by
Recommended
May 28, 2016
We had a great shopping experience. Thank you!
Store workers were very helpful when asked to find an item for us. Product availability was great we were happy with the service.
by
Verified Purchase
DIY
Recommended
May 17, 2016
GREAT CUSTOMER SERVICE
LUIS IN HARDWARE HELPED ME SHOP THROUGH MY WHOLE SHOPPING LIST WHILE PROVIDING ME INFORMATION REGARDING PRODUCT USES AND CONSISTENCIES, I DON'T SEE CUSTOMER SERVICE LIKE THIS TOO OFTEN.
by
Verified Purchase
Pro
Recommended
May 5, 2016
Great Experiance
Good job -- I was pleased with customer service and store cleanliness