#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(301)632-3024
Tool & Truck Rental(301)632-3020
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12050 Jefferson Farm Pl
Waldorf, MD 20601
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 692 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (692)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 692 reviews
This store ROCKS!! Has stellar employees that deliver an excellent shopping experience.
I bought these curtain panels and rods; can't wait to install!!
by
    1 found this review helpful
    Wasted time, inconvenient returns, Patricia does not care
    I was overpriced for paver bricks in the Garden dept. The price listed is 0.58 but was charged 0.78. To do the return you have to go to the return dept. Patricia there had an attitude. Said she didn't care. Honey, I care. I care about what happens to my money. It is not the customers fault employees didn't list the right price or the right inventory. My husband worked for Home Depot for more than 10 years and he never treated customers they way we were treated today by Patricia.
    by
      1 found this review helpful
      Oh So Very Sad Service!
      No one cared, so after speaking to six non-engaged employees I left without the merchandise I needed.
      by
        Very helpful
        As title says they are helpful
        by
          • Recommended
          Great Features and Products
          I bought all needed materials to complete my unfinished house, including flooring and I am satisfied with the products
          by
            • Recommended
            Great Customer Service
            If you ever need an appliance, please go to The Home Depot! The staff are knoweldgeable and friendly!
            by
              Felt like I didn’t even exist
              I was not greeted, employee look miserable and discourage me from shopping. I wanted to spend more but the attitude made me leave.
              by
                Great Store
                I can always fine what I am looking for and great people to work with.
                by
                  • Recommended
                  Great customer service
                  The employees at this store are pleasant and willing to help you out with what you need.
                  by
                    • Recommended
                    Cashier Amanda
                    Despite having to use self checkout, cashier Amanda made the experience pleasurable. Unlike the other employees who stand around, Amanda was proactive and actually began assisting BEFORE assistance was actually requested. She also was readily available to assist elderly customers and maintained a cherry disposition. Kudos to Amanda
                    by
                      • Recommended
                      Great store
                      Great store, well stocked. Nice employees!
                      by
                        • Recommended
                        Great Customer service
                        Arianna, Cheryl, Caroline, Kellrin and.Meatrell are all great assets to the company. Need assistance...ask.for one of them.
                        by
                          • Recommended
                          Very helpful
                          I went to register and inquired about getting a Homedepot credit card. The staff person helped me apply right at the time of purchase, and requested my card.
                          by
                            • Recommended
                            Professional Service
                            I purchased a home generator from this location. Everyone from the nice young ladies at the customer service desk, to the gentleman working the forklift, to the two that helped me load the generator into my truck - all were professionals and friendly. I will definitely be returning for future projects!
                            by
                              • Recommended
                              Great looking product
                              I like the return policy
                              by
                                • Recommended
                                Best experience in Waldorf in years
                                I went with little expectations of having a good experience but was blown away by the customer service I received from Hanna. She is an example for all to emulate in the customer service arena. Well done. I will return.
                                by
                                  • Recommended
                                  find what you looking for
                                  very organized ,,you can find everything , they have cashier who can help you no to much robot computer that take your time ,,
                                  by
                                    • Recommended
                                    Great customer service
                                    We had a great experience with several of the associates on our trip to Home Depot. Mr. Bill in hardware was very knowledgeable about his section and helped us find exactly what we needed.
                                    by
                                      • Recommended
                                      Excellent customer service
                                      I highly recommend this Home Depot for the excellent customer service. From the time you walk through the doors, walk to the aisle and the bay, searching for your product, to the short time for self check out… it is wonderful!
                                      by
                                        • Recommended
                                        Always clean and stocked
                                        Compared to other hardware stores in the area, this location is by far the best. They offer any service you may need, carry the best brands, and have employees ready to help.
                                        by
                                          • Recommended
                                          Worst Home Depot I have ever been to.
                                          I had to get my own tool from the top shelf with the rolling stairs(not one person said a thing). Another customer told me this is normal.
                                          by
                                            Great Experience!
                                            Bought a complete set of all major appliances for my new home. The experience was above and beyond!
                                            by
                                              • Recommended
                                              Great store
                                              Great items to purchase
                                              by
                                                • Recommended
                                                Great Home Depot. Customer service is spectacular, and usually find exactly what we need, and so many ideas. Wife loves new tools and the service.
                                                Customer service is spectacular, and usually find exactly what we need, and so many ideas. Wife loves new tools and the service.
                                                by
                                                  I bought wood to built my deck and it was amazing quality.
                                                  I bought wood and other materials to built my deck of my new home about two months ago and it was such an amazing quality of products and I was able to work very good with Home Depot products.
                                                  by
                                                    • Recommended
                                                    Great service
                                                    The employees here are helpful and friendly. I had to knock a star off because the lumber area was missing most of its labels
                                                    by
                                                      • Recommended
                                                      My Home Depot experience
                                                      I always have a good experience at this location and locating what I need, employee’s are always helpful even when there in a different department.
                                                      by
                                                        • Recommended
                                                        LG washer and dryer failure
                                                        I purchased a LG washer and dryer on 11 May 2023. The dryer did on work properly. Called the problem in within the 48 hour window. Home Depot tried to fix the dryer on 16 May 2023. The dryer was still not working. Called Home Depot about the problem within 48 hours. I was referred to the manufacturer who then referred me back Home Depot to then referred me back to the manufacturer who then referred me back to Homer Depot. I was then on the phone for two hours only to get disconnected. Went to the store in person only to be told the dryer couldn't be return when their return policy clearly states you can return if problem is called in within 48 hours. on 19 May 2023 was the store manager will call me in the morning after the manger speaks with LG.
                                                        by
                                                          SERVICE
                                                          Poor service, most of the employees are hiding to keep from helping you and most are not knowledgeable at all they just work and get a paycheck...BAD BAD BAD!!!
                                                          by
                                                            Great service at the Pro Desk
                                                            Everything went smoothly .
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 692 reviews

                                                              Nearby Stores

                                                              6003 Oxon Hill Rd

                                                              Oxon Hill, MD 20745

                                                              11.86 mi

                                                              Pro Service Desk

                                                              (301)749-0406

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              7710 Richmond Hwy

                                                              Alexandria, VA 22306

                                                              12.56 mi

                                                              Pro Service Desk

                                                              (703)619-2704

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              15410 Chrysler Drive

                                                              Upper Marlboro, MD 20772

                                                              14.49 mi

                                                              Tool & Truck Rental

                                                              (301)627-9408

                                                              Pro Service Desk

                                                              (301)627-9402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm