Hi SYBIL,
Thank you for taking the time to leave us your thoughts.
I am sorry that this Delta Faucet model BVS400L Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit with Left-Hand Drain in White did not meet your expectations and understand how frustrating this can be. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance.
Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance.
Non-metallic products are beneficial in that they do not rust or corrode and help prevent heat transfer. We also have a Lifetime Limited Warranty on all parts and finish. We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim