Internet #300930038

Model #TS3302TB

Store SO SKU #1002332621

U by MOEN 2-Outlet Digital Shower Controller in Terra Beige (Valve Not Included)

  • Remotely control your shower securely on your smartphone
  • Start, pause, control temperature and length of your shower
  • Required valve for installation not included
  • See More Details

Frequently Bought Together

Specifications

Dimensions

Product Depth (in.)
0.5
Product Height (in.)
3.375
Product Width (in.)
8.69

Details

Application
Tub & Shower
Color/Finish
Terra Beige
Color/Finish Family
Beige
Fits Faucet Brand
Moen
Fixture Handle Application
Shower
Handle Part Type
Handle Repair Kits
Handle Type
Insets
Hub Required
No hub connection available
Material
Plastic
Number of Faucet Handles
No Handle
Pack Size
1
Plumbing Part Type
Handle
Power Options
Plug-in
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
180-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Style
Modern
Voice Control Hub Required
No Voice Control
Works With
No additional compatibility

Warranty / Certifications

Certifications and Listings
CSA Certified
Manufacturer Warranty
Lifetime limited warranty

Product Overview

U by MOEN shower changes showering forever with a cloud-based, app-driven shower. This next-generation digital showering technology provides you with countless ways to create your ideal showering experience with the push of a button on the sleek controller or a tap of the app on your smartphone. With up to 12 personalized presets including name, greeting, outlets used, water temperature, shower timer and notifications, the U by MOEN smartphone app offers the ultimate in customization and control.
  • Required valve not included; click below to view and purchase compatible MOEN valve model(s):
  • Click here to view/purchase MOEN Valve Model S3102
  • Remote activation with Amazon Alexa and U by MOEN smartphone apps
  • 3 ways to control your shower: voice, phone, controller
  • Ultimate ability to control your shower with the sound of your voice using Amazon Alexa, Apple Siri/HomeKit or Google Assistant
  • Offers personalization options such as warming up the shower from the app to a preset temperature and pausing until you're ready the preset temperature until your ready
  • Soft-touch buttons operate 2 outlets, plus power, temperature and preset selection
  • Once synced, the controller is easily operated and personalized through the optional smartphone app
  • Stylish terra beige color is designed to coordinate with any shower design
  • Easy-to-read LCD screen
  • Valve sold separately (MOEN S3102)
  • Smart phone app: available for Apple iOS and android OS
  • Mounting bracket included
  • Dimensions: 8-11/16 in. x 3-3/8 in.
  • WiFi connection, app-driven shower controller
  • Click here for more information on Electronic Recycling Programs

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Enjoy 10% off

Sign up for Style & Decor emails and save on your next order. Valid on select items.

Questions & Answers

8Questions10Answers

If your power goes out and the battery dies, can you operate the shower at all ? Or of the contro...

Asked by Vicky August 6, 2020
1
Answer

Hello Vicky and thank you for your interest in Moen products. The U by MOEN 2-Outlet Digital Shower Controller in Terra Beige, TS3302TB is designed to be used with the U by Moen 2-Outlet Digital Thermostatic Shower Valve, S3102. When the S3102 valve detects a power outage and there is no battery backup or the batteries are depleted, the shower will safely turn off. If the optional battery backup is installed and batteries are not depleted, the shower will continue uninterrupted. The TS3302 controller is required to operate the U by Moen Shower system. If you have any additional questions, please contact Moen Consumer Services at 1-800-289-6636; our current business hours are Monday through Friday from 9:00 am - 5:30 pm EST.

can you control it without your smartphone, or if your internet is down?

Asked by Ryobiman March 17, 2019
1
Answer

Hello and thank you for your interest in Moen products. The U by Moen 2-Outlet Digital Shower Controller, TS3302TB can be controlled without a smartphone or if your internet is down, using the controller. If you have any additional questions, you can contact Moen Consumer Services at 1-800-289-6636; our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST.

Just so I understand... There are no hand controls to turn on the shower? I understand battery ba...

Asked by Helen March 8, 2019
1
Answer

Hello and thank you for your interest in Moen products. The U by Moen 2-Outlet Digital Shower Controller, TS3302TB is designed to be used with the U by Moen 2-Outlet Digital Valve, S3102. The TS3302TB controller is used in place of manual shower control knobs, so you do not need hand controls to turn on the shower. The 179573 battery backup is plugged into the S3102 valve and the 6 D size batteries are easily changed by removing the battery backup cover. If you have any additional questions, you can contact Moen Consumer Services at 1-800-289-6636; our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST.

Is this compatible with the kohler real rain 24” flush ceiling shower?

Asked by Sam February 10, 2018
1
Answer

Hello Sam and thank you for your interest in Moen products. The Moen U by MOEN 2-Outlet Digital Shower Controller in Terra Beige was designed to be installed with the S3102 Moen 2-Outlet Digital Thermostatic Shower Valve using ½" CC connections. Moen has not tested the U by Moen for compatibility with our competitor’s products, so it is recommended to use original Moen parts for optimum performance. If you have additional pre-purchase questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday EST.

how do I get the hot water to stay hot longer than 30 seconds? It goes from hot to cold very quic...

Asked by Ricky3 January 11, 2018
1
Answer

Hello Ricky3 and thank you for your interest in Moen products. For technical support including troubleshooting, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

Can you explain what you mean by outlets? Why would I need a 2-outlet controller compared to a 4-outlet controller?

Asked by RobbieG December 9, 2017
2
Answers

For instance, one is shower head, one is tub spigot - that's two.

Can this be used with a delta showerhead, body spray and hand held system?

Asked by Realtor1 September 17, 2017
2
Answers

You can use this with any shower head, not just a MOEN. There is nothing unique about this system that disallows usage of other manufacturers shower accessories.

I am thinking of buying this for my 84 year old mom. When her aide gives her a shower she is con...

Asked by Sandee September 7, 2017
1
Answer

Hello Sandy and thank you for your interest in Moen products. The Moen U by MOEN 2-Outlet Digital Shower Controller in Terra Beige is a digital thermostatic valve that uses a thermistor and a digital control system to precisely maintain temperature with changing inlet temperatures and pressures. As for the installation, we would recommend that a plumber or experienced technician perform the installation.” If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

Customer Reviews

  • 139 Customer Reviews
  • 4.3 out of 5 stars overall
89% of customers recommended.
Overall Ratings
5star-icon(87)
4star-icon(27)
3star-icon(10)
2star-icon(5)
1star-icon(10)
Sort By:
I love my smart shower
So my main motivation for purchasing this product was that it allowed flexibility in where the controller is installed. My original shower had an access panel in the bedroom while which always annoyed me. When renovating the shower, I considered putting the valve to backup to a closet, but that would make you need to reach across the water spray when to access the controls from outside the shower. This was really only a minor problem, but when I came across the U by Moen system, I realized that it was a potential solution. Installation of the controller is very simple. You just plug into into the cord from the valve and then mount to the wall. I really like the sleek look of the controller. The buttons are easy to press and after you use it once it's straight forward from there. The system itself is fantastic. I was upgrading from a standard shower valve without any thermostatic features. Being able to dial it in to the exact temperature I want is a huge luxury, as well as just being able to turn on the shower from my phone or via a smart assistant. I like the feature that has the shower stop when it gets to the desired temperature, so it's not wasting water and I also don't need to stand with my hand in the shower until I get to the temperature I want. Minor complaints that stop the system from being perfect: After a power outage the shower wouldn't turn back on. I was initially terrified that valve was broken, but after unplugging it for 5 minutes and plugging it back in it restarted and has worked fine since. Who ever thought you would need to power cycle a shower? The first time I set up the shower to use I had to wait for a firmware update to finish. It hasn't occurred while I've been trying to use it again, but being able to defer them would be nice if it becomes a frequent issue. I really love this product and I will hate if I ever have to move. I might just need to renovate that shower and install one of these in the new placel.
Was this helpful?
2
0
The Woodlands, TX
Awesome New Tech
Customer review from moen.com logo
Love this new Moen shower controller. Simple, easy to use + I can turn on the shower from my bedroom using Amazon Alexa. Both my wife and I can preset different shower temps, and there are no faucet knobs to content with on the wall.
Was this helpful?
0
0
Columbus, Ohio
High Hopes
Customer review from moen.com logo
I bought the U by Moen digital shower system when repmodeling by bathroom. I thought it would checksall of the boxes for what I need (flexible installation spot, cool design and most importantly - quality). After months of renovation, I was finally ready to try it out and to my dismay, no hot water! I worked with Moen support and they are suppossed to send my a replacement mixer valve but, now I wondering if this will stand the test of time and be reliable. There is very little information (or reveiws) out there so I hope this is just a fluke and the replacement works and is dependable. If not, I will really be disapointed because my entire shower was designed and built around this unit. As you can see, the only other wall to place controls is the right wall but, its too shallow for a traditional valve.
Was this helpful?
0
0
Response from Moen Consumer ServicesJune 5, 2020
Hello Pickman617. Thank you for taking the time to review the U By Moen Shower Terra Beige 2-Outlet Digital Shower Controller, TS3302TB. Your post indicates you have already been working with Moen Consumer Services to troubleshoot the issues you have experienced with your U by Moen Shower. Moen’s Consumer Services department is here to provide assistance and we would be delighted to continue to work with you to find a satisfactory warranty resolution.
8306 Evenlyn Lane
I'm Excited With This Product
Customer review from moen.com logo
I love this product. The installation was simple. Just be sure to connect the hot water to the correct side of the valve system because if you don't your water will just come out cold. The app gave me trouble adding the device and connecting to Wi-Fi but I finally got it. I have yet to see push notifications, though.
Was this helpful?
0
0
Flushing, MI
Really Cool and Fun to Use. Requires Access Panel
Customer review from moen.com logo
This is a really fun addition to the bathroom. It is great to be able to tell Alexa to turn on the shower and to hear when the temperature is ready to get in. No freezing your hand checking on the temperature. Seeing the temperature on the panel is also nice because it has caused some family members to re-evaluate how hot they really need their showers. My only reason for 4/5 instead of 5/5 is to warn people of the need to plan ahead before installation. This isn't a simple replacement of the shower diverter. You must plan ahead to have an access panel for the diverter and the required electrical. In two of my showers it was easy to hide them in a closet but for my master bath I had to choose between having the access panel in the hallway or in my master bedroom. The only saving grace is that I am tucking it behind a dresser. The access panel is an absolute must. A couple weeks ago the power went out and the touch screen didn't turn back on. I opened the access panel and disconnected/reconnected the touch screen cable from the diverter to reset the touch screen. And two or three months ago the touch screen showed functional but the shower was not turning on. I had to disconnect the power, disconnect the backup power supply, and then remove the filters in the diverter before I finally was able to get it working again. So my take away from this is it looks like it is going to be more maintenance than a traditional diverter would require, and I personally don't think the hardware is going to last as long going from an all brass diverter to something that has a lot of plastic parts; but it is still a fun novelty. I don't think it is something built to last the test of time but I still like it.
Was this helpful?
0
0
California
Super nice quality
Customer review from moen.com logo
Bought a system for my master bathroom remodel and loved it so much I remodeled my other bathroom tub shower as well. Super high end technology and fancy.
Was this helpful?
0
0
Berlin Heights, Ohio
Love this product
Customer review from moen.com logo
I’ve installed 6 of these systems. I finally have one of my own and I love it.
Was this helpful?
0
0
Pennsylvania
Awesome shower control
Customer review from moen.com logo
Remodeled my bathroom and wanted a clean look so I bought the U by Moen system and was very satisfied with both the ease of installation and the finished look. It’s certainly not inexpensive, but in my opinion it’s worth the price - it looks fantastic, and there’s no fixtures to have to keep clean.
Was this helpful?
0
0
Sioux Falls, SD
The greatest invention of the century
Customer review from moen.com logo
Better than sliced bread. My wife fought me tooth and nail about purchasing it. It took her one shower to realize its a great time to be alive.
Was this helpful?
0
0
This is so cool!!
Customer review from moen.com logo
We installed the U by Moen as part of our bathroom remodel. My husband was tired of having to adjust the hot and cold mix in the winter when the water from the line outside of the house hit the shower. It is SO nice to walk into a perfect temperature shower!! This was the first installation for our designer. There was a learning curve. Onyx guy didn't line up the data cord hole exactly. Had to have specialist repair 3 inch hole in the Onyx wall. Had to replace cut data cord. Took awhile for everyone to realize there are no knobs in the shower at all because the U serves as the diverter between the shower head and the hand held.
Was this helpful?
0
0
Review this Product
Share your thoughts with other customers