Q:Is the stem of the lamp also part of the touch sensor? I plan to place this lamp in a corner, beside a couch... and I will not be able to access the base of the lamp. Thanks!
by|Jul 17, 2021
1 Answer
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A: the touch sensor is on the stem of the lamp. touch the stem to activate the touch sensor. Use a 100 watt max incandescent bulb with this lamp. Do not use a 3 way bulb. Do not use an LED bulb as it is not compatible with the touch sensor.
by|Jul 18, 2021
Q:Hi,
Wanted to replace the Touch Sensor Cylinder shape top cover do you sell that separate. Please let me know.
Thanks
Maria
by|Apr 26, 2018
2 Answers
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A: You will have to call customer service (212) 736-4440 at ADESSO for prompt service.
by|May 5, 2023
A: the touch sensor is not replaceable.
by|May 5, 2023
Q:The lamp will not turn off or dim when we touch the base. How do we fix this? Thanks
by|Dec 20, 2016
2 Answers
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A: Mine works great to touch the base and turn it on/off easily. I think you should return it for a working lamp if that's not working for you.
by|May 19, 2019
A: Please email suzanne@adessohome.com to discuss this issue. thank you