A: Thank you for your inquiry. This double-hung TruScene screen will fit to the exterior of the home.
Andersen recommends that windows and patio doors NOT be installed in very humid or chemically saturated environments, such as an area surrounding an indoor pool or shower. However, depending on the product, upgrades may be available which will allow the product to be used in these environments. We have included a link below to copy/paste into your web browser to learn more. For additional support, please call 1-888-888-7020.
https://helpcenter.andersenwindows.com/aw/s/article/Pool-or-Shower-Area-Window-and-Patio-Door-Installation-Recommendations
by|Apr 23, 2024
Q:Does window meet for code for bedroom egress . 5.7 square ft clearence?
by|Dec 23, 2023
1 Answer
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A: Thank you for your inquiry. Below is a link to Andersen product's Clear Opening specification page. Please use the filters, and local codes in your area, to determine if the Andersen product you're installing meets egress.
https://www.andersenwindows.com/for-professionals/documents/area-opening-specs/#
by|Dec 28, 2023
Q:My Anderson Windows measure 31½in width and 34⅛height. The TruScene screen does not seem to come in dimensions that I can use to replace a missing screen. What product do you recommend for a screen replacement?
by|Aug 1, 2021
1 Answer
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A: Thank you for your inquiry to Andersen Windows. Andersen does not have a standard size that has a 34 1/8 height. You may have a custom size windows. Please call the Andersen solution cetner at 888-888-7020 for ordering assistance. Thank you.
by|Aug 2, 2021
Q:Could a TruScene screen be added to a non Andersen window? How much work would it take to retrofit this in? Anyone looked in to it? I'm sure Andersen's answer is "of course not" lol
by|Sep 6, 2020
1 Answer
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A: Thank you for your inquiry to Andersen® Windows. Correct, Andersen does not recommend using Andersen products on other non-Andersen product lines. Please contact your local Home Depot or call our Solution Center at 888-888-7020 for further ordering assistance. Thank you. -Megan
by|Sep 8, 2020
Q:The screen I hope to replace is a 20 year old Anderson screen. I have measured the old screen and come up with a measurement of 31 13/16 x 66 13/16 . I measured the entire frame and screen itself. Is this the wrong way to measure? I cannot find a replacement screen with these measurements on your website.
by|Sep 5, 2020
1 Answer
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A: Thank you for your inquiry to Andersen® Windows. Based on the measurements given you have a 2856 unit. We would have to identify if it is a cottage or even unit. To best assist you please contact your local Home Depot or call our Solution Center at 888-888-7020 when you are next to your window so we can ensure you get the correct insect screen. Thank you. -Megan
by|Sep 8, 2020
Q:Is this screen available in brown
by|Aug 21, 2020
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A: Thank you for your inquiry to Andersen® Windows. This TruScene insect screen comes in dark bronze and terratone. The dark bronze part number is 9073272 and the terratone is 2712221. Please contact your local Home Depot or call our Solution Center at 888-888-7020 for further ordering assistance. Thank you. -Megan
by|Aug 24, 2020
Q:Is the mesh on these screens fine enough to keep out no-see-ums?
by|Jun 25, 2020
1 Answer
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A: Thank you for your inquiry to Andersen® Windows. These insect screens are designed to keep out small insect screens, Andersen does not list specific insects. Please contact your local Home Depot or call our Solution Center at 888-888-7020 for more information. -Megan
by|Jul 2, 2020
Q:Is the crossbar removable?
by|Apr 23, 2020
1 Answer
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A: Thank you for your inquiry to Andersen® Windows. We do not recommend removing the cross bar. Please contact your local Home Depot or call our Solution Center at 888-888-7020 if you need more help. Thank you. -Megan