Q:How much does it cost to have installation completed for a outdoor fresh door replacement
by|Nov 30, 2022
1 Answer
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A: Thank you for your inquiry. Please inquire installation services from you local Home Depot.
by|Dec 1, 2022
Q:Does this include Andersen Reachout Lock and Receiver?
by|Nov 12, 2022
1 Answer
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A: Thank you for your inquiry. This trim set does not come with reach out lock and receiver. This part can be ordered on Andersen's Parts Catalog or though your local Home Depot. For additional support, please call 1-888-888-7020.
https://parts.andersenwindows.com/
by|Aug 22, 2023
Q:I have a Anderson sliding door I broke my key off in lock, what model has the outside key not just inside thumb lock
by|Jan 13, 2022
2 Answers
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A: You will need a new replacement keyed lock assembly for the Stone Tribecca trim set. Please contact your local Home Depot or call our Solution Center at 888-888-7020 for further ordering assistance. You will need to know your door's handing. Operating door as viewed from the exterior or grab the product ID in your door's frame. Thank you
by|Jan 14, 2022
A: Not this one. This only has a thumb twist for inside and no key for teh outside to lock/unlock.
by|Jan 14, 2022
Q:I need just the exterior handle. Are the screw holes 5.5 in. apart and will the sliding screen slide over the exterior handle?
by|Nov 16, 2021
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Q:Can you purchase the lock and not the handle?
by|Jan 13, 2021
1 Answer
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A: Thank you for your inquiry to Andersen® Windows. If you are looking to purchase only the thumb latch pictured the Andersen part number for it is 2573609. For more information please call or visit your local Home Depot. Thanks. Megan
by|Feb 14, 2021
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Q:what is the mounting demention 5 1/2" ?
by|Nov 18, 2020
1 Answer
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A: Thank you for your inquiry to Andersen® Windows. The panels come pre-drilled to mount the handles. If you need more assistance, please contact your local Home Depot or call our Solution Center at 888-888-7020. Thank you. Megan
by|Nov 23, 2020
Q:Does this include a Key so it can be unlocked from the outside?
by|Jun 10, 2020
2 Answers
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A: No, it does not. It must be locked on the inside.
by|Jul 30, 2020
A: Thank you for your inquiry to Andersen® Windows. The handle does not come with a keyed lock. You can order one to match the handle set. The part number for the right hand lock is 2573079 and the part number for the left hand is 2573069. To order please contact your local Home Depot, call our Solution Center at 888-888-7020. Thank you. Megan
by|Jun 14, 2020
Q:Can you purchase just the lock without the door handle?