Questions and Answers for Apollo 3/8 in. to 1 in. 1-Hand PEX-B Pinch Clamp Tool

A:  Mine worked very well for what it was designed for as a mid range price tool. From the sound of your experience maybe you a heavier duty or commercial grade tool. For do it yourself stuff I was impressed. If I was doing professional installs I would opt for a more expensive commercial grade tool.

A:  Thats the point. Have you calibrated the tool. Light wont stay on, just goes on as you pull the trigger.

A:  We apologize for any trouble you may have faced in calibrating this tool. Please reach out to our customer service line directly at (888) 229-2874 and we will be happy to help you get set up.

A:  My tool lights when there is about 1/16in gap between sides of the clamp pinch. The gap is adjustable. Sounds like there is a problem with yours. If you want to use it just squeeze until you get that 1/16 in space.

A:  Yes.

A:  Yes

A:  It includes batteries in the tool and an additional set are also provided in the package. Should you have any additional questions, please feel free to call us at 1.888.229.2874.

A:  no

A:  Only for the LED light, takes 2 watch style batteries. The tool comes with an extra set of batteries. The batteries aren't required to actually use the tool but rather to turn on the LED light when the recommended amount of clamp torque has been reached. But if you used PEX pinch clamps before, generally you know if the clamp has reached the right torque. The LED makes for cheap insurance especially since this tool is well priced even if it didn't have the LED. I've priced many of these pinch tools. This was my selection and I'm very pleased with it.

A:  This crimper will not work reliably with crimp rings made by Zurin (as the Apollo rep stated). Problem is sometimes crimp rings are sold through 3rd parties, private labeled etc. I discovered this the hard way when I bought several large bulk packs at local plumbing supply store. Turns out they were Zurin crimps. So, I have to make sure to keep them separate, for use with Zurin compatible crimp tools. Irritating because I didn't realize this at the time, and the plumbing supply house didn't mention it. I really like this crimp tool. Had it about 2 yrs, and has been reliable and easy to use. It works well with Apollo brand and Apollo compatible crimp rings. It can be difficult to find crimps labeled accurately; so I just keep packs of Apollo brand crimp rings with the tool, so there is no problem with compatibility. I found a couple off-brand crimps did not work correctly (leaked), so assume they were Zurin made, private labeled. Just stick with Apollo crimps if possible, or at least Apollo compatible.. should work fine. I bought this tool just to do some confined space work, but ended up using it a lot more than I thought. I prefer the older style copper compression rings, as they virtually never have problems - but they are much more difficult to use, especially in confined spaces. This crimp tool works well; but make sure to use only Apollo or Apollo compatible crimp rings.

A:  This will not work with Zurn pinch clamps.

A:  Works best with the shark clamps

A:  Pinch clamps manufactured by Zurn are of a different design than the most common pinch clamps available in the marketplace and thus are not compatible with this tool. Thanks for the question. Should we be able to assist you with any of your future projects, please contact us directly at 1.888.229.2874.

A:  It will not work with Zurn QuickClamp fittings

A:  Jerry, I am not clear with your question. The tool is designed for pinch clamp and it works well for me and my colleagues who has the same tool.

A:  This Tool works great with "Shark Bite Stainless Steel Crimps"

A:  The way it works is to pinch down on the lugs. I think they are probably referring to copper crimp rings - it wont work with those because they don't have lugs..

A:  This works on all standard PEX pinch clamps. Some PEX style fittings use a copper collar that needs to be cinched over the tubing once the fitting is inserted. This requires a different style tool all together Yet another brand uses an expander to enable the fitting to be inserted into the tubing. Often a heat gun is used to shrink the tubing back to it's original size (memory).

A:  This item will not work with plastic pinch clamps.

A:  Gary, This tool is designed for use with Stainless Steel Pinch Clamps in PEX piping systems. Should you require further assistance, please feel free to contact us directly at 1.888.229.2874.

A:  No. This is specifically for using with specific pinch rings for pex pipe.

A:  no

A:  Will only work on PEX

A:  Pex or Polybutylene