A: Hi Mike, you can press the "pick up" button (see link) and chose whether you want it delivered to the store or to your house. https://www.homedepot.com/l/Keene/NH/Keene/03431/3488. For further assistance kindly contact us at https://canopia.com/contact-us
by|Jul 18, 2023
Q:What does defused panel mean?
by|Jul 16, 2023
1 Answer
Answer This Question
A: Hi Cherie, Defused = there is an equal distribution of light along the panel. For further assistance kindly contact us at https://canopia.com/contact-us
by|Jul 17, 2023
Q:On your 3 ft X 5 ft Door Awning what is the measurement from Bracket Holes to Bracket Holes?
by|Jul 15, 2023
1 Answer
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A: Hi Kenny, the measurement bracket to bracket is 4.6" (136.5 cm). For further assistance kindly contact us at https://canopia.com/contact-us
by|Jul 16, 2023
Q:Does it block the heat from the sun?
by|Jul 5, 2023
1 Answer
Answer This Question
A: Hi Bill, the New door awning has a light transmission of 80% with UV protection. It does not block the heat completely but it reduces it significantly. For further assistance kindly contact us at https://canopia.com/contact-us
by|Jul 6, 2023
Q:Are the brackets black?
by|Jul 4, 2023
1 Answer
Answer This Question
A: Hi Jane, yes, the supporting legs are black. For further assistance kindly contact us at https://canopia.com/contact-us
by|Aug 24, 2023
1 found this answer helpful
Q:I need to speak to someone about the material that this is made of. Is it glass? Is it plastic and if I can get a better deal if I was to order 76 of them at one time
by|Jun 2, 2023
1 Answer
Answer This Question
A: Hi Hilda, the Neo door and window awning is composed of plastic supporting legs and polycarbonate clear panel. As for prices if you purchase a large quantity kindly contact Home Depot directly. For further assistance kindly contact us at https://canopia.com/contact-us
by|Jun 3, 2023
Q:I need to talk with someone
by|May 20, 2023
1 Answer
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A: Hi, thank you for taking the time to place the question and for your interest in our products. Kindly contact us at customer.service@palram.com. We will be happy to assist.
by|May 21, 2023
Q:Hi! Is the awning glass or plastic? Thanks!
by|May 20, 2023
2 Answers
Answer This Question
A: Hi, thank you for taking the time to place the question and for your interest in our products. The Neo awning is made of polycarbonate panel and robust plastic legs and support. For any further assistance, please contact us at https://canopia.com/contact-us
by|Aug 4, 2023
1 found this answer helpful
A: It's acrylic not glass of regular plastic. Mine has survived snow, heavy winds, rain and strong uv rays and still looks new
by|Aug 25, 2023
2 found this answer helpful
Q:Need part number 8376 for a Canopia Neo overhang. Tried using the online part request form but product not listed.
by|Apr 13, 2023
1 Answer
Answer This Question
A: Hi, thank you for taking the time to place the question. Kindly place an order via our portal at www.canopia.com
Please press the "contact us" button on the upper right corner and proceed with the order.
Please make sure you get a reference number at the end of the process.
Do not hesitate to contact us if you need our further assistance.
For any further assistance, please contact us at https://canopia.com/contact-us
by|Apr 13, 2023
Q:Hello Sir or Madame, I am interested in Gray /defused Awning, is it on sale at discounted price ? Please let me know. Mozey
by|Apr 11, 2023
1 Answer
Answer This Question
A: Hi, thank you for taking the time to place the question and for your interest in our products. Kindly contact Home Depot directly. For any further assistance, please contact us at https://canopia.com/contact-us