A: Hi Bonnie, thank you for the enquiry. The aluminum frame is in grey color. For further assistance kindly contact us at https://canopia.com/contact-us.
by|Dec 19, 2023
Q:What is the snow load?
by|Nov 17, 2023
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A: Hi, thank you for the enquiry. Our product Neo 2.5 ft. x 4 ft can hold snow load up to 12.29 lb./ft². For further assistance kindly contact us at https://canopia.com/contact-us
by|Nov 20, 2023
Q:Is the frame color analyzed Gray color on door awning 2.5 x 4 ft.
by|Oct 31, 2023
1 Answer
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A: Hi Mozey, thank you for the enquiry. Yes, the frame color will be in Grey. For further assistance kindly contact us at https://canopia.com/contact-us
by|Nov 1, 2023
Q:Is the door awning cover made of plaxi glass ? And the support arm are made of cast aluminum?
by|Oct 7, 2023
1 Answer
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A: Hi Mozey, thank you for the enquiry. The panel is virtually unbreakable, 6 mm twin-wall polycarbonate which blocks up to 100% of the harmful UV rays with front and back aluminum protective edges and high impact polymer support arms. For further assistance kindly contact us at https://canopia.com/contact-us
by|Oct 20, 2023
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Q:are the brackets movable for mounting options
by|Sep 4, 2023
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A: Hi Bernie, thank you for the enquiry. It is possible to choose a span. It could be installed between 3 to 30 cm from the side edge of the plastic panel. For further assistance kindly contact us at https://canopia.com/contact-us
by|Jan 9, 2024
Q:What is the dimension between mounting brackets..
by|Aug 21, 2023
1 Answer
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A: Hi Jack, the dimensions between mounting brackets is 4'6". For further assistance kindly contact us at https://canopia.com/contact-us
by|Aug 23, 2023
Q:"accordant wall fixation" is required for installation on vinyl siding. Palram site and Home Depot site do not return a product hit for this description. Please expand / explain what is this item? thanks.
by|Aug 13, 2023
1 Answer
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A: Hi, this is a metal frame to provide extra anchoring for the door awning. You can find this adaptor at Home Depot at https://www.homedepot.com/p/CANOPIA-by-PALRAM-Aquila-Nancy-3-ft-x-5-ft-Door-Fixed-Awning-Siding-Connector-Kit-705360/311896296. Anyways, the most important thing for vinyl/stucco siding is to anchor the awning to the construction, you should know the infrastructure of the wall or contact a local contractor to help. For further assistance kindly contact us at https://canopia.com/contact-us
by|Aug 22, 2023
Q:Awning in keene store ?
by|Jul 16, 2023
1 Answer
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A: Hi Mike, you can press the "pick up" button (see link) and chose whether you want it delivered to the store or to your house. https://www.homedepot.com/l/Keene/NH/Keene/03431/3488. For further assistance kindly contact us at https://canopia.com/contact-us