Questions and Answers for CANOPIA by PALRAM Sierra 10 ft. x 20 ft. Gray/Gray Aluminum Patio Cover

A:  Hi, thank you for the enquiry and sorry for the inconvenience about the website. Now, you will see back in a working stage. If you purchase Sierra 7x15 then 2 boxes of Patio cover and EZ link kit will all be included in the package. For more info, you can check our assembly manual in the given link: https://canopia.com/app/uploads/2022/03/82784_Palram-Canopia_Patio-Covers_Sierra_2.3x2.3_7x7_Assembly-Instructions-1.pdf . Or you can directly write to us at Customer.Service@palram.com . For further assistance kindly contact us at https://canopia.com/contact-us.

A:  Hi, thank you for the enquiry. The pole distance from the wall can be adjusted from 226 to 286cm (89" to 112.5"). All the details are mentioned with diagram in the assembly manual in given link: https://canopia.com/app/uploads/2022/03/82787_Palram-Canopia_Patio-Covers_Sierra_Capri_3x5.6_10x18_Assembly-Instructions-1.pdf .For further assistance kindly contact us at https://canopia.com/contact-us.

A:  Hi, thank you for the enquiry. No, the panels will not become yellowed or brittle. Our new panels provide full shade protection, reduces direct heat, blocks harmful UV rays and are resilient and sustainable. No, please do not tint the panels, they might cause damage and making any changes will void the warranty. For further assistance kindly contact us at https://canopia.com/contact-us.

A:  Hi, thank you for the enquiry. From your question I understand that if you are planning to erect a Patio over a chimney then it will not be a good idea, as the smoke might damage panels. Please write to us directly at Customer.Service@palram.com so we can check and advise in detail. For further assistance kindly contact us at https://canopia.com/contact-us.

A:  Hi Thale, thank you for the enquiry. The product has wind resistance up to 56ml /h & snow load up to 20lb/ft² and comes with a 7-year product warranty. For further assistance kindly contact us at https://canopia.com/contact-us.

A:  Hi, thank you for the enquiry. We have Sierra canopy available in two widths 7ft and 10 ft with various sizes. For further assistance kindly contact us at https://canopia.com/contact-us.

A:  Hi Matthew, thank you for the enquiry. The 10 x 20ft Sierra has 3 legs. For further assistance kindly contact us at https://canopia.com/contact-us.

A:  Hi, thank you for taking time to review. Yes, we have roof blinds available for all our Patio covers you can buy them separately. For further assistance kindly contact us at https://canopia.com/contact-us.