Q:My closet is bigger than the largest system. I need help figuring out what will fit and what to order. Are there design experts available to assist me? And if so, how do I get in touch with them?
by|Sep 12, 2020
2 Answers
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A: Hi Lori, if the system is larger then your space, it will not fit. Please contact our Design Connect department at 1-866-314-3976.
by|Mar 29, 2021
A: You can combine multiple closet kits for larger closets or add components on to any kit(s) you purchase. Your best bet is to send your dimensions to customers@thestowcompany.com. Tell them what you would like in your design, and they will create one for you.
And to the Home Depot Associate's misstatement, even if your closet were smaller than the kit you selected, you can always shorten sections by cutting down the shelves and hanging rods or leave off a section. The manufacturer's customer service is very knowledgeable and helpful, and the email address above is one way you can reach out to them.
by|Mar 29, 2021
Q:What is the depth measurements?
by|Aug 24, 2020
2 Answers
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A: The depth is 14”
by|Mar 6, 2021
A: all the units are 14" deep
by|Aug 24, 2020
Q:does the kit include the rods, drawers, shoe fence/shelves and mounting hardware?
by|Aug 14, 2020
3 Answers
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A: yes all kit pcs are included.
by|Nov 26, 2023
A: Some hardware missing
by|Apr 13, 2021
A: Some. Missing
by|Apr 13, 2021
Q:The description says it fits closet size up to 7 ft. on the short wall and 10 ft. on the long wall. What is the minimum width needed for the short wall and the long wall?
by|Jul 27, 2020
1 Answer
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A: all the units can be cut down to fit the space except the drawer and slanted shoe shelf units.
by|Oct 5, 2020
Q:Can these be hung on a wall that is 73 inches high before the ceiling slopes?
by|Jul 16, 2020
2 Answers
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A: you will need to trim down the 72" vertical panels a little as to get them on the track it has to be raised above the rail about 4" to settle the vertical panels back down onto the hanging rail.
by|Jul 16, 2020
A: N0
by|Apr 13, 2021
Q:My long wall is 123.5" so I'm guessing if this has to attach to closet walls it won't work for me?
by|May 24, 2020
1 Answer
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A: this only attaches to the back wall so it can be used without it reaching the side walls.
by|Dec 18, 2020
1 found this answer helpful
Q:I need to know width of each individual unit
by|Apr 8, 2020
1 Answer
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A: all the vertical panels are 5/8th inch thick, the tall and double hang units are 34 7/8th wide, the drawer unit, shoe unit, and shelves unit are all 23 7/8th wide.
by|Apr 8, 2020
Q:The description says "up to" 7 ft on the short wall. Does this mean the system can be adapted for smaller wall?
by|Mar 25, 2020
1 Answer
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A: yes the shelves and hanging bars can be cut down to a smaller size using a table or circular saw with 100 teeth or more.
by|Dec 18, 2020
1 found this answer helpful
Q:What are the widths of each section. The description says 84"D x 120" Wide. Does that mean the longer section is 120" and the shorter section without the drawers is 84"?
by|Mar 3, 2020
1 Answer
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A: the inside measurements of each unit from left tall hang to the far right double hang is as follows:
34 7/8ths, 23 7/8ths, 23 7/8ths, 34 7/8ths, 23 7/8th , 34 7/8th after the vertical panels between each unit are 5/8th thick.
by|Oct 6, 2020
1 found this answer helpful
Q:there is no way these are 84" deep thats absurd. what are the dimensions please?
by|Feb 11, 2020
1 Answer
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A: the units are 14" deep each but the side wall unit (smaller one) plus the needed access space is 84" x 120 " for the longer wall and the tallest panels are 72" tall.