Q:How does an 84" or wider door fit a 72" opening? The door opening specifications seem to remain the same irregardless of door width? How does that work?
by|Apr 2, 2017
1 Answer
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A: Thank you for your inquiry and patronage, there would be more overlap as you increase opening widths and less access to the closet when doors are open.
by|Mar 18, 2019
Q:what is the range of adjustment on this door. i have 95 inch's from the top of carpet and don't want to cut the carpet
by|Dec 1, 2016
1 Answer
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A: Thank you for your question and your patronage. Yes this door will adjust down to fit your open sizes.
by|May 4, 2023
Q:how do you tell which is the outside exposed side of the doors - is it the shiny reflective side and not the dull side ?
by|Nov 8, 2016
1 Answer
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A: Thank you for your inquiry and patronage, the side that faces out is personal preference. For any additional questions please contact Cw’s Customer Support Team at 661-257-1177. We are available 6am-5:30pm PST, Monday-Friday and 8am-4pm PST, Saturdays. You may also send an email to Info@CwDoors.com or view our many quality products at CwDoors.com.
Thank you for considering Cw Quality Door and Bath Products!
by|Mar 26, 2019
Q:the adjusting screw does not line up with the drilled hole in the side rail on the concealed wheel assembly #13 --- why and how can I adjust I cannot get to the adjusting screw
by|Nov 8, 2016
1 Answer
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A: Thank you for your question and your patronage. please send us an email at info@cwdoor.com we can possible send one of our Retail Sales and Service Reps out to fix or replace depending on where you are located.
by|May 4, 2023
Q:Can I purchase 3 of these with 36" each? like 108x81? Will it come with the necessary rails? If so, how can I put in the order?
by|Oct 30, 2016
1 Answer
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A: Hi Yvonne, unfortunately we do not offer the 72 in. x 81 in. Eclipse 3-Lite Mystique Glass White Finish Aluminum Interior Sliding Door as individuals on Homedepot.com. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
by|Oct 31, 2016
Q:I need this at a custom height 73" tall x 100" wide. Other vendors are charging me $2000 to $3000 which is ridiculous.
Can Home Depot make custom sizes?
by|Sep 14, 2016
1 Answer
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A: Thank you for your question and your patronage, Yes we can make custom sized doors. Currently in the NY area we are only set up to sell custom special order doors at store # 6177 in Manhattan,
Albania is one of the sales associates there in the mill-work dept. She can get you a quote.
by|May 4, 2023
1 found this answer helpful
Q:Is the door with the rails 81" high, or is the door alone 81" high?
by|Aug 23, 2016
1 Answer
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A: Thank you for your question and your patronage. Yes this door will fit your opening size. The track and channel plus the door panel size all add up to fit the opening height.
by|May 4, 2023
Q:If I ordered now can I get a rush delivery by June 2nd ?
by|May 25, 2016
1 Answer
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A: Thank you for your question and your patronage, my apologies i am just now seeing your question, Cw can ship online order within 24 from our location in California, I am not sure of the delivery time to Florida where you live. please check with HD to find out the estimated delivery time.
by|May 3, 2023
Q:I read that some states allow custom orders. I am in California.
by|May 15, 2016
1 Answer
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A: Thank you for your question and your patronage, Yes your local Home Depot has our product in stock and you have several options when special ordering our doors, Frame finishes and insert types please check your local Home Depot Millwork desk for special ordering our doors. You would need to order a 144"x 96" Eclipse that will be custom sized to fit your Finished Opening of 126"x 96" using 3 panels.
by|May 3, 2023
Q:Of course the opaque glass is glass but what is the "FRAME" of the sliding doors made of?
I would assume that since the "material" in spec list aluminum, that the door frames would be aluminum...
But I also read one customer review that said although the "MATERIAL" listed was aluminum... the sliding doors not.
(Probably made of some wood product)
Thanks
Greg