A: Thank you for your inquiry. To order a replacement glass and screen, please contact the Andersen Storm Doors Solution Center at 855-337-8822. Please be sure to have the serial number ready when you call for faster assistance. -Marki
by|Apr 3, 2024
Q:I want to install a doggy door on this. I know that it will void the warranty, but that's okay with me, as long as I can install a doggy door.?
by|Mar 31, 2024
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A: Thank you for your inquiry about the doggy door. Installing a pet door on an EMCO 100 series Storm Door is a form of modification. We do not recommend modifying our storm door since it will void its warranty. We have available storm door models which have pet doors. Please visit www.stormdoors.com to check for the model of storm doors which have pet doors. - Arnie
We have available model of storm door with a pet door, the K900 Series Storm Door. Please visit the nearest Home Depot store in your area to check the display doors. - Arnie
by|Apr 2, 2024
Q:Can the screen be removed for cleaning?
by|Mar 30, 2024
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A: Thank you for your question. Please click this link for instruction guide on how to remove/replace the screen: https://parts-andersenstormdoors.cdn.altacart.net/resources/InstructionGuides/503254.pdf?serialNumber=0021321002 - Jay
by|Apr 1, 2024
Q:What is the size of the window screen
by|Mar 29, 2024
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A: Thank you for your question. The size of the screen is 26 1/16 inches width by 26 29/32 inches height. -Marki
by|Apr 25, 2024
Q:Does it included the door jamb?
by|Mar 29, 2024
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A: Thank you for your inquiry. The door jamb is part of the house where the storm door will be mounted. The EMCO 3/4 Light Storm Door comes with a door frame such a hinge rail, latch rail and raincap or top frame. -Marki
by|Apr 8, 2024
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Q:Is hole already in the door for the handle?
by|Mar 28, 2024
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A: Thank you for your question. The EMCO 100 Series Self-Storing Storm Door is a universal handing storm door and does not come with pre-drilled holes for the hardware, so you can choose which on handing hand where the handle will be installed. - Arnie
by|Mar 28, 2024
Q:Is there an outside lock for this door?
by|Mar 26, 2024
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A: We appreciate your inquiry. The EMCO Series Storm Door cannot be locked from the outside and does not come with a key lock. – Laine
by|Mar 27, 2024
Q:Can a second closer be installed at the top of the door?
by|Mar 25, 2024
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A: Thank you for your inquiry. You can install a second closer at the top of the EMCO 100 Plus Series Storm Door. However, we do not recommend it since, based on the manual, the door only comes with one closer kit to be installed at the bottom. Any damage to the door caused by the second closer kit will void the warranty. - Laine
by|Mar 25, 2024
Q:How to measure for a storm door
by|Mar 25, 2024
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A: Thank you for your question. To get the rough opening measurement for a storm door, please refer to this video instruction: https://youtu.be/ajS5ayjhBEo?list=TLGGnArIQN_ZciwyMjAzMjAyNA - Laine
by|Mar 25, 2024
Q:My door measures 35 1/4 width. You have 2 door sizes. One for 36 and one for 34. Which should I use?
by|Mar 24, 2024
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A: Thank you for your question. We would like to let you know that the width needed for a storm door measuring 34 inches is 33-3/4 to 34-3/8, and for a storm door measuring 36 inches, it is 35-3/4 to 36-3/8. You can purchase the 36-inch-wide storm door, but your opening will need to be modified. If you would rather, you may alternatively ask to have a storm door made to order for you to obtain the exact measurement you need for your opening. - Laine