A: Hello, samples may be requested through our website in the following link, free of charge [ https://flexstoneproducts.com/request-samples/ ]. Please let us know if you have any other questions.
by|Feb 21, 2024
Q:My installer gave me a 30” measurement, will 32” work or have to be cut?
by|Feb 11, 2024
1 Answer
Answer This Question
A: Hello Kara, it will have to be cut, but FlexStone wall panels and trim pieces may be easily cut onsite using any style of power saw with a fine-toothed blade. Please let us know if you have any other questions.
by|Feb 12, 2024
Q:The tub I purchased is a soaking tub and is 66 inches long. Can I buy an extra piece or do I have to buy a whole other kit?
by|Jan 31, 2024
1 Answer
Answer This Question
A: Hello Erin, at this time our widest kits are 60". Please give us a call at 877-941-3662, and we'd be happy to discuss your project and potential solutions with you.
by|Jan 31, 2024
Q:What is the length of the end piece? Pic attached with highlighted area in question.
by|Jan 21, 2024
1 Answer
Answer This Question
A: Hello, please give us a call at 877-941-3662 or email us at flexstoneinfo@designimaging.com, and we'd be happy to assist you with any questions you may have. Unfortunately, on our end of this correspondence we're unable to see any images.
by|Jan 22, 2024
Q:My shower fixture is up above the wall surround I now have. Will I have to use the fixture that comes with item #1642950/Model #MJ76? I want to use the shower fixture that I already have.
by|Jan 15, 2024
1 Answer
Answer This Question
A: Hello Kacy, our Elite kit doesn't come with the plumbing fixtures and is compatible with most styles of fixtures. Please let us know if you have any other questions.
by|Jan 16, 2024
Q:Do you offer sheets of this material to (possibly) use as a matching countertop?
by|Jan 3, 2024
1 Answer
Answer This Question
A: I am sorry we do not offer any matching countertops.
by|Jan 4, 2024
Q:Anyone else get panels that are somewhat warped? Back panel looks like a shallow bowl. Will the supplied adhesive setup fast enough or am I destined to having to frame up some kind of shoring to keep this stuff flat while the adhesive cures?
by|Dec 21, 2023
1 Answer
Answer This Question
A: Hello George, please give us a call at 877-941-3662 or email us at flexstoneinfo@designimaging.com and we'd be happy to take a look at this for you!
by|Dec 28, 2023
Q:Will the adhesive included with this product adhere to Laticrete Hydroban Board as a backing substrate?
by|Nov 28, 2023
1 Answer
Answer This Question
A: Hello, yes you may use Laticrete Hydroban Board as a substrate behind FlexStone. Alternatively, you may also use green board, cement board (Hardiebacker, Durock, or Wonderboard), or denshield. Please let us know if you have any other questions.
by|Nov 29, 2023
Q:So besides price and size, what is the difference between the Royale, the Elegance, and the Elite?
by|Nov 23, 2023
1 Answer
Answer This Question
A: Hello thank you for your interest in our FlexStone products. The only difference is the size and the the number of panel depending on which Elegance kit you get. Please let us know if there is anything else we can help you with.
by|Nov 27, 2023
Q:Can a handrail be installed ?
by|Nov 18, 2023
1 Answer
Answer This Question
A: Hello Murph, yes handrails may be installed with FlexStone as long as they're secured to the studs and well-siliconed. Please let us know if you have any other questions.