Q:This refrigerator says in the specifications that it has and Internal Water Dispenser but I received it today and cannot locate the Internal Water Dispenser. Is this a wrong specification?
by|Apr 2, 2024
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A: This fridge does not have an internal water dispenser and we apologize for any confusion. We've asked that the Home Depot product page be edited to reflect this information. If you have additional questions, please contact the HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST.
by|Apr 4, 2024
Q:What is in the standard installation kit?
by|Mar 31, 2024
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A: To better answer your question, please contact Home Depot through their support line at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. They will best be able to assist you with this.
by|Apr 1, 2024
Q:CAN THE FRIDGE BE PURCHASED WITH DOORS THAT OPEN FROM THE RIGHT SIDE .
by|Mar 22, 2024
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A: This model comes from the factory with the door swing opening to the left, but it can be reversed. The instructions can be viewed starting on page 15 of the Owner’s Manual: https://images.thdstatic.com/catalog/pdfImages/ff/ffbd2680-8bd3-45a8-b22a-760443d37e8d.pdf -- For information on professional installation services and if reversing the door swing could be included, please contact our HD.com customer service department at 1-800-430-3376 any day between 6 a.m. and 2 a.m. EST or call your local store. They can either address your concern or transfer you to your local store for further assistance.
by|Mar 23, 2024
Q:How long is the cord
by|Mar 5, 2024
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A: The cord is approximately 5' in length.
by|Mar 5, 2024
Q:The refrigerator on line has glass shelves, but the display model in Home Depot has wire shelves. If i order one will i get glass or wire shelves.
by|Mar 4, 2024
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A: The GTS18HGNRWW will come with glass shelves. We apologize for any confusion.
by|Apr 17, 2024
Q:How do you change the light bulb?
by|Feb 29, 2024
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A: This model features LED lighting, which will need to be replaced by an authorized technician. Our service department can be reached at 1-800-432-2737, and they'd be glad to help.
by|Feb 29, 2024
Q:Is this refrigerator garage ready?
by|Feb 28, 2024
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A: This refrigerator is not a garage-ready model.
by|Apr 20, 2024
Q:Is the freezer frost free and is it energy rated
by|Feb 25, 2024
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A: We can confirm that this model is a Frost-Free refrigerator. However, it is not Energy Star certified. To learn more, check out the Energy Guide: https://images.thdstatic.com/catalog/pdfImages/8e/8e683485-3fd1-40eb-a553-c4738dc0bac8.pdf
by|Feb 27, 2024
Q:Is this frost free
by|Feb 24, 2024
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A: Yes, this great refrigerator is frost free!
by|Feb 26, 2024
Q:Need to replace the track that holds the deli drawer
by|Feb 19, 2024
1 Answer
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A: The supports on the walls of the unit are not sold as their own parts and are not replaceable. We recommend you search the complete model number of your fridge on the GE Appliances parts website for a list of all of the parts that you can replace.